Top 45 Dispatcher Jobs in Holyoke, Ma

Dispatcher and Customer Service Representative
Youth on the Move Inc —Indian Orchard, MA
- $21.00 - $21.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d
Dispatcher
City of Springfield, MA —Springfield, MA
- $52,348.40 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
13d
Service Dispatcher
Dead River Company —Northampton, MA
- $20 - $29 an hour
- Overtime
- No experience needed
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Transport Dispatcher
Roberts Energy LLC, Brown Bear Transportation LLC —Springfield, MA
- $60,000 - $75,000 a year
- On call
- Customer service
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant-Dispatcher
National Ambulance —Springfield, MA
- Part-time
- 18 years or older
- Writing skills
- No experience needed
Operations Center Dispatcher
National Ambulance —Springfield, MA
- $40,000 - $50,000 a year
- Writing skills
- English
- Driver's License
- Paid training
- Health insurance
Quick Apply
8d
Service Coordinator
Encore Fire Protection —Holyoke, MA
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Dispatcher
Springfield College —Springfield, MA
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Transportation Coordinator/Dispatcher
GST Transport —Southampton, MA
- Microsoft Outlook
- Customer service
- Mid-level
Departmental Assistant (Communications Dispatcher)
University of Massachusetts Amherst —Amherst, MA
- $25 an hour
- 8 hour shift
- Computer literacy
- English
- Mid-level
Casual Dispatcher (Casual Position)
Amherst College —Amherst, MA
- $23 - $25 an hour
- Overtime
- University
- Communication skills
- Entry level
Logistics Planner
J.B. Hunt —Westfield, MA
- $73,500 - $91,900 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Military
- Paid parental leave
- Paid holidays
Manager, Flight Operations Scheduler/Dispatcher (Hybrid)
RTX Corporate —East Granby, CT
- $107,500 - $204,500 a year
- Weekends as needed
- 5 years
- Writing skills
- Office
- Paid holidays
- Disability insurance
Casual Campus Safety Dispatcher (Anticipated Openings)
Smith College —Northampton, MA
- $18.76 - $22.93 an hour
- Part-time
- Background check
- High school diploma or GED
- University
Scheduler (Transportation)
Youth on the Move Inc —Indian Orchard, MA
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid sick time
Quick Apply
6d
Fleet Operations Supervisor - Third Shift
AAA Northeast —West Springfield, MA
- $74,500 - $94,500 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Wellness program
- Health insurance
Quick Apply
PT On Road Supervisor
UPS —South Deerfield, MA
- $31.45 - $51.10 an hour
- Part-time
- Sales
- Mid-level
- US work authorization
- Health savings account
- AD&D insurance
9d
Transportation Manager II
J.B. Hunt —Westfield, MA
- $63,000 - $78,800 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Military
- Paid parental leave
- Paid holidays
Operations Supervisor
Summit LLC —Holyoke, MA
- Full-time
- Bilingual
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Transportation Supervisor
Pinnacle Transportation Services, LLC —Massachusetts
- $20 - $25 an hour
- Part-time
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply

I want to receive the latest job alert for dispatcher in holyoke, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dispatcher jobs near holyoke, ma

Dispatcher and Customer Service Representative

Youth on the Move Inc -
Indian Orchard, MA

Quick Apply

Job Details

Full-time
$21.00 - $21.50 an hour
2 days ago

Qualifications

Spanish
Customer communication
Microsoft Excel
Microsoft Outlook
English
High school diploma or GED
Dispatch software communication
Computer-aided dispatch (CAD) software

Full Job Description

ABOUT US

At Youth On The Move, Inc., our mission is to provide safe, reliable, and inclusive transportation that empowers under-serviced individuals and strengthens communities. We proudly serve children, individuals with disabilities, community programs, and social-service agencies — delivering more than just rides, but dignity, access, and connection.

As we continue to grow, we remain guided by our core values of Safety, Reliability, Professionalism, and Compassion. Every team member plays a direct role in helping our clients live fuller, more independent lives.

POSITION OVERVIEW

As the Dispatcher/Customer Service Representative, you will be the central communication link between our clients, drivers, and operations staff. You will manage real-time scheduling, monitor routes, resolve service issues, and ensure that each client receives professional, timely, and respectful service.

This position requires a calm, detail-oriented professional with strong communication skills and the ability to balance multiple priorities in a fast-paced environment.

KEY RESPONSIBILITIES

Oversee daily driver assignments, trip schedules, and route adjustments to ensure timely service delivery.
Communicate proactively with drivers, clients, and internal staff to resolve issues such as delays, absences, or reroutes.
Maintain accurate trip logs, vehicle records, and dispatch documentation.
Serve as the first point of contact for client inquiries and calls.
Handle customer requests with empathy, professionalism, and urgency.
Support complaint resolution and communicate outcomes to management promptly.
Maintain updated contact lists, scheduling systems, and service databases.
Prepare daily dispatch and attendance reports.
Assist with operational updates, compliance documentation, and HR coordination as needed.
Work closely with Operations, HR, and Drivers to ensure smooth cross-departmental communication.
Participate in regular team briefings — safety, service quality, and operational improvements.

REQUIRED QUALIFICATIONS

Minimum of 2 years' experience in dispatching, reception, or customer service (transportation experience preferred).
Bilingual (English/Spanish) — required to serve our diverse client base effectively.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and dispatch software systems.
Demonstrated ability to stay organized under pressure and multitask effectively.
Excellent verbal, written, and interpersonal communication skills.
High school diploma or GED required, college coursework or certifications in customer service, logistics, or office administration preferred.
Must be dependable, patient, and compassionate with a strong sense of responsibility.

EQUAL OPPORTUNITY EMPLOYER

Youth On The Move, Inc. is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, gender orientation, gender identity, marital status, national origin, disability, veteran status, or any other protected class under federal, state, and local law.

Pay: $21.00 - $21.50 per hour

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in holyoke, ma

Dispatcher and Customer Service Representative

Dispatcher

Service Dispatcher

Transport Dispatcher

Administrative Assistant-Dispatcher

Operations Center Dispatcher

Service Coordinator

Dispatcher

Transportation Coordinator/Dispatcher

Departmental Assistant (Communications Dispatcher)

Casual Dispatcher (Casual Position)

Logistics Planner

Manager, Flight Operations Scheduler/Dispatcher (Hybrid)

Casual Campus Safety Dispatcher (Anticipated Openings)

Scheduler (Transportation)

Fleet Operations Supervisor - Third Shift

PT On Road Supervisor

Transportation Manager II

Operations Supervisor

Transportation Supervisor

I want to receive the latest job alert for dispatcher in holyoke, ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected