Top 16 Helpdesk technician Jobs in Homestead Fl

Datacenter Operations Technician
Volico Data Centers —Miami-Dade County, FL
- Email
- Ability to walk for extended periods
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Desktop Support Technician
University of Miami —Coral Gables, FL
- Weekends as needed
- Classroom
- Mid-level
- Windows
SUPPORT DESK TECHNICIAN
COMMUNITY HEALTH OF SOUTH FLORIDA INC —Miami, FL
- $16.51 - $24.63 an hour
- Full-time
- CPR Certification
- Bachelor of Science
- BLS Certification
Quick Apply
Help Desk Technician
Bakerly LLC —Coral Gables, FL
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
4d
IT Specialist / Programmer – Healthcare & Diagnostic Imaging
CIRA HEALTH —Miami, FL
- $31 - $33 an hour
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
- Health insurance
- Flexible schedule
Quick Apply
6d
Help Desk Specialist
SAIC —Homestead, FL
- Urgently hiring
- Bachelor of Science
- Mid-level
- High school diploma or GED
13d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Cutler Bay, FL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Maintenance Technician Part Ti-105020
ESA Management, LLC —Miami, FL
- $17 an hour
- Basic math
- English
- Mid-level
- 401(k)
- Employee assistance program
Quick Apply
Houseperson/Maintenance Technician
The Mutiny Hotel —Coconut Grove, FL
- $16 an hour
- Weekends as needed
- Sanitation
- Communication skills
- Entry level
- Paid jury duty
- Health insurance

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Information Systems Technician
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Information System Technician must have a minimum of two years paid work experience in a business/computer related field, during which the person shall have had…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
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helpdesk technician jobs near homestead fl

Datacenter Operations Technician

Volico Data Centers
Miami-Dade County, FL

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee discount
Sabbatical
Flexible schedule
Life insurance

Qualifications

Microsoft Windows Server
FTP
Data center services
Telecommunications network device configuration
Email customer support
Technical support via phone
Linux support
Phone communication
IT system monitoring
Hardware maintenance
Equipment troubleshooting
Incident Escalation
Software installation
Network infrastructure
Programming languages
Firewall
Cisco routers/switches implementation
Stacking
Computer hardware
Networking hardware installation
Hardware support
Data backup
Network routing
Network monitoring tools
Technical support via email
Hardware diagnostics
Escalation handling
Communication skills
Entry level
Operating system installation

Full Job Description

Department: Technical Operations
Location: Miami-Dade, Broward, Palm Beach, Florida

JOB DESCRIPTION
This position will be adding to our IT team, in support of our internal systems and our products. This is an entry level position reporting to our IT manager. The candidate will be performing computer builds, operating system installs, custom software installs, assisting customers with helpdesk questions, and hardware troubleshooting.

POSITION RESPONSIBILITIES

Keep accurate notes and details on customer support requests.
Be available to work either a first or second shift and participate in a rotating on-call list in order to provide 24×7 support.
Handle miscellaneous duties and responsibilities as defined by management.
Proactive and reactive network monitoring (all sites 24x7x365).
Answer and complete customer cases made via phone, ticket system, and email.
Perform special customer requests in accordance with their respective SLA’s.
Escalate to the appropriate group whenever network outages or assistance is required.
Contact key personnel whenever a major failure occurs.
Document any provider-level maintenance windows that will be service-impacting
Configuring/integrating in-house workstations and servers.
Configuring/integrating customer servers.
Configuring in-house and customer networking devices (all sites).
Troubleshooting customer circuits
Troubleshooting customer routing + switching equipment.
Troubleshooting customer servers (multi-OS).
Perform data backup tape rotations for customers and in-house.
Serve as a technical apprentice to IP Engineering Tier 2 (help complete CM’s, etc).
Serve as customer service representatives in the event that Service Center is unavailable.
Rack and stack any networking equipment for customers and in-house.
Receive any equipment delivered to Datacenter.
Escort clients who have data center restrictions restriction.

QUALIFICATIONS
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Ability to work independently without supervision.
Assist customers in resolving networking issues.
Ability to multi-task, working on many items at one time, without “dropping the ball”.
Attention to detail, and very organized.
Experience installing software, performing system maintenance, and building servers.
Beginning to intermediate knowledge of Linux and Windows servers.
Understanding of Internet application technologies.
Possess excellent written and verbal communication skills.
Knowledge of Cisco Equipment, hardware firewall, and multi LAN environment a plus.
Must be a quick learner, a self-starter, possess excellent troubleshooting and communication skills, and able to work without supervision.
hands-on technical experience where knowledge of networking fundamentals (e.g. TCP/IP, FTP, DHCP, Telnet, routing, and client/server computing) was demonstrated.
Beginning to intermediate knowledge of programming or scripting languages.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:

Our people are what make us more than one of a million other companies. That’s why we take good care of them and they take care of our customers. Here are some of the benefits Volico offers:
✓ Competitive base pay
✓ Comprehensive Medical, and Dental plans
✓ Life insurance and 401(k) retirement plan
✓ Volico lounge
✓ Employee Perk and Discount Program
✓ Casual wear, comfortable work environment
✓ Flexible work schedule with paid time off and sabbatical opportunities
✓ Training and tuition reimbursement
✓ and more…

If you are interested in this position, please send your resume to [email protected]

Apply Now

Refine Your Search

helpdesk technician jobs in homestead fl

Datacenter Operations Technician

Desktop Support Technician

SUPPORT DESK TECHNICIAN

Help Desk Technician

IT Specialist / Programmer – Healthcare & Diagnostic Imaging

Help Desk Specialist

Now Hiring IT and Telecom Field Technicians

Maintenance Technician Part Ti-105020

Houseperson/Maintenance Technician

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