Top 112 Call center team lead Jobs in Honolulu, Hi

Customer Service Representative
Probuilt Hawaii —Honolulu, HI
- $19 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
12d
Retail Store Manager in Training
CVS —Honolulu, HI
- $25 - $28 an hour
- Full-time
- Computer literacy
- Merchandising
- Mid-level
Quick Apply
4d
Customer Call Center Lead
American Savings Bank —Honolulu, HI
- $24.00 - $24.50 an hour
- Online Application
- Microsoft Outlook
- Basic math
- Research
Quick Apply
Supervisor, Call Center
Hawaii Gas —Honolulu, HI
- $70,873 - $88,591 a year
- Full-time
- Mid-level
- Finance
- High school diploma or GED
Front Desk Agent
Espacio The Jewel of Waikiki —Honolulu, HI
- $28.14 an hour
- Part-time
- Bar
- Ability to walk for extended periods
- Pass drug screening
- Employee discount
IT Specialist (Systems Administration / Customer Support)
US Military Treatment Facilities under DHA —Tripler Army Medical Center, HI
- $80,256 - $104,339 a year
- Temporary
- Background check
- Computer Science
- Pass drug screening
4d
Manager, Customer Care & Support Center - Oahu, Maui, Hawaii
Hawaiian Electric Company —Honolulu, HI
- $109,900 - $142,600 a year
- Online Application
- Word processing
- 3 years
- Analysis skills
- Opportunities for advancement
Administrative Assistant
Pouhana O Na Wahine —Honolulu, HI
- Weekends as needed
- Google Workspace
- Writing skills
- Office
Customer Experience Supervisor
Central Pacific Bank —Honolulu, HI
- $47,017 - $61,122 a year
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Community Health Worker
AlohaCare —Honolulu, HI
- $28 - $32 an hour
- Online Application
- Hybrid work
- Adults
- 3 years
- Children
- Health insurance
- Dental insurance
Quick Apply
Manager, Safety - Oahu
Hawaiian Electric Company —Honolulu, HI
- $120,600 - $156,700 a year
- Online Application
- Analysis skills
- Human resources
- SharePoint
- Opportunities for advancement
Functional Analyst / Lead Functional Analyst - Oahu
Hawaiian Electric Company —Honolulu, HI
- $72,500 - $113,700 a year
- Weekends as needed
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
General Stage Manager - 'Auana
Cirque du Soleil —Honolulu, HI
- $90,000 - $100,000 a year
- Full-time
- Mentoring
- Recruiting
- Contracts
11d
Seasonal Talent Acquisition Interview Team Associate
Macy’s —Kapolei, HI
- $17.25 - $23.62 an hour
- Weekends as needed
- Office
- Organizational skills
- Computer skills
- Store discount
- Paid holidays
Marketing Administration Coordinator
Hilton Grand Vacations —Honolulu, HI
- $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
C2 Systems Integrator (Network Communications 3)
HII —MCBH Kaneohe Bay, HI
- $90,250 - $120,000 a year
- Email
- Military
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Senior Help Desk Technician
Marathon Health —Pearl City, HI
- $30 - $35 an hour
- Full-time
- 5 years
- HIPAA
- Mentoring
Quick Apply
Director of Security
Hilton Grand Vacations —Honolulu, HI
- $80,000 - $98,000 a year
- Full-time
- CPR Certification
- ServSafe
- 5 years
- Health insurance
- Dental insurance
Senior Consultant, US Global Strategy
Deloitte —Honolulu, HI
- $93,000 - $171,300 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Sales - Call Center Representative
Cutter Chevrolet —Honolulu, HI
- $16 - $20 an hour
- Full-time
- Dealership
- High school diploma or GED
- Organizational skills
Quick Apply

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Customer Service Representative

Probuilt Hawaii
Honolulu, HI

Quick Apply

Job Details

Full-time
$19 an hour
12 days ago

Qualifications

Customer records maintenance
Record keeping
Phone communication
Service scheduling
Opportunity Management
Incident Escalation
Lead Conversion
Administrative experience
High school diploma or GED
Managing clients in a customer support role
Client database systems
Construction industry experience
Customer engagement
Lead Tracking
Telephone systems
Construction experience
Customer information system software
Escalation handling
Customer interaction during outreach
Sales follow-up
Conducting sales calls
Entry level
Office phone management
Under 1 year
Customer data entry

Full Job Description

ProBuilt Hawaii | Oahu, HIFull-Time | In-Person | Hourly, Non-Exempt

Build a Great Customer Experience With ProBuilt

At ProBuilt, great service starts long before our crews arrive at a job site. It starts with the first phone call.

We’re looking for a Customer Service Representative (CSR) who is friendly, organized, dependable, and confident communicating with customers. You’ll be one of the first people our customers interact with, helping turn inquiries into appointments and making sure customers feel informed and taken care of from the start.

This is a full-time, in-person position on Oahu and a great opportunity for someone who enjoys talking with people, staying organized, and being part of a fast-moving team.

What You’ll Do

As a Customer Service Representative, you’ll help keep our customer experience and scheduling process running smoothly. Your day-to-day responsibilities will include:

Answering inbound calls and assisting customers with questions about roofing services, estimates, appointments, and next steps.
Making outbound calls to follow up with leads, schedule appointments, and confirm upcoming appointments.
Gathering customer and project information to help qualify incoming leads.
Scheduling roofing inspections, estimates, and service appointments accurately and efficiently.
Providing friendly, professional, and solutions-focused service during every customer interaction.
Entering and maintaining accurate customer information, call notes, lead activity, and appointment details in our CRM.
Following up on leads and customer inquiries to make sure opportunities don't fall through the cracks.
Coordinating with our sales, operations, and field teams so everyone has the information they need.
Helping resolve routine customer questions or concerns and escalating issues when additional support is needed.
Following established processes, scripts, and service standards while using good judgment to create a positive customer experience.
Identifying common customer questions or process gaps and sharing feedback that can help us improve.
Supporting other customer service and administrative needs as assigned.

What We’re Looking For

You may be a great fit if you:

Have previous experience in customer service, a call center, scheduling, administrative support, sales support, or another customer-facing role.
Communicate clearly and professionally and have a friendly, confident phone presence.
Are comfortable making both inbound and outbound calls throughout the day.
Enjoy helping people and can stay professional when navigating customer questions or concerns.
Are highly organized and able to keep track of calls, appointments, follow-ups, and competing priorities.
Pay attention to the details and understand the importance of accurate information.
Are comfortable learning and working in CRM, scheduling, phone, and other computer-based systems.
Can think on your feet, solve routine problems, and know when something needs to be escalated.
Are dependable, punctual, and ready to contribute as part of an in-person team.
Can adapt as processes and business needs evolve.

A high school diploma or equivalent is preferred. Previous roofing, construction, home services, or similar industry experience is a plus, but not required.

Why ProBuilt?

At ProBuilt, we take pride in the work we do and the experience we provide our customers. You’ll join a team where your work directly impacts the customer journey and helps our sales and operations teams succeed.

If you’re someone who likes helping people, communicates well, stays on top of the details, and thrives in a busy environment, we want to hear from you.

Apply today and build your next opportunity with ProBuilt.

Quick Apply

Refine Your Search

call center team lead jobs in honolulu, hi

Customer Service Representative

Retail Store Manager in Training

Customer Call Center Lead

Supervisor, Call Center

Front Desk Agent

IT Specialist (Systems Administration / Customer Support)

Manager, Customer Care & Support Center - Oahu, Maui, Hawaii

Administrative Assistant

Customer Experience Supervisor

Community Health Worker

Manager, Safety - Oahu

Functional Analyst / Lead Functional Analyst - Oahu

General Stage Manager - 'Auana

Seasonal Talent Acquisition Interview Team Associate

Marketing Administration Coordinator

C2 Systems Integrator (Network Communications 3)

Senior Help Desk Technician

Director of Security

Senior Consultant, US Global Strategy

Sales - Call Center Representative

I want to receive the latest job alert for call center team lead in honolulu, hi

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