Top 15 Customer service coordinator Jobs in Honolulu, Hi

Client Services Coordinator
Johnson Controls —Honolulu, HI
- $26.54 - $36.49 an hour
- Oracle
- Mid-level
- Associate's degree
- Paid training
- Wellness program
2d
Guest Services Coordinator
Marriott International, Inc —Honolulu, HI
- $30 - $36 an hour
- Part-time
2d
Client Services Coordinator, Home Care
BAYADA Home Health Care —Honolulu, HI
- $50,000 - $65,000 a year
- Computer literacy
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Guest Services Coordinator
Hilton Grand Vacations —Honolulu, HI
- $26 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
8d
Accounts Coordinator
Goodmerch Supply —Honolulu, HI
- Merchandising
- Research
- Organizational skills
Quick Apply
Customer Service Representative / Insurance Claims Coordinator
unibodyautotech —Honolulu, HI
- $35,000 - $80,000 a year
- Full-time
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Care Coordinator
Office Pavilion —Honolulu, HI
- $25 an hour
- Overtime
- Research
- Entry level
Customer Energy Resources Coordinator - Oahu, Maui, or Hawai'i Island
Hawaiian Electric Company —Honolulu, HI
- $60,000 - $68,000 a year
- Online Application
- Mid-level
- Office
- Administrative experience
- Opportunities for advancement
Marketing and Customer Experience Coordinator (99, Main Office)
Foodland Super Market, Ltd. —Honolulu, HI
- $40,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
Customer Service Coordinator
HPG LLC —Honolulu, HI
- From $22 an hour
- Full-time
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Paid holidays
- Health insurance
Quick Apply
9d
Marketing Administration Coordinator
Hilton Grand Vacations —Honolulu, HI
- $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
10d
Front Desk Dental Coordinator
Rising Tide Dental —‘Aiea, HI
- $19 - $23 an hour
- Full-time
- Dental office
- Organizational skills
- Typing
- Health insurance
- Dental insurance
Quick Apply
Guest Services & Reservations Coordinator
Go Hawaii Watersports —Honolulu, HI
- $18 - $20 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
Part-Time Client Experience Coordinator (5 years exp req)- Aloha Aesthetics MD
ALOHA AESTHETICS MD LLC —Honolulu, HI
- $21 - $24 an hour
- Part-time
- Sales
- Customer service
- 5 years
- Free parking
- Paid training
Quick Apply

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Client Services Coordinator
Johnson Controls —Honolulu, HI
Alert leadership of potential problems resulting from customer or field complaints and work to resolve. Measure branch activity and compliance with program…
$26.54 - $36.49 an hour
2d
Client Delivery Manager, Talent Services
ProService Hawaii —Honolulu, HI
Fully paid healthcare, 401(k) matching, paid parental leave, student loan assistance, employee assistance programs, and paid time off—just to name a few.
$99,670 - $154,700 a year
Quick Apply

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Customer Team Coordinator
ProLift Toyota Material Handling —Columbus, OH
Receive incoming service calls and dispatch technicians accordingly. The Customer Team Coordinator will coordinate parts procurement and order processing with…
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Client Services Coordinator

Johnson Controls -
Honolulu, HI

Apply Now

Job Details

$26.54 - $36.49 an hour
2 days ago

Benefits

Paid training
Wellness program
Health savings account
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Customer communication

Full Job Description

Job Description

Client Services Coordinator 3

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!

What you will do:

This position will be responsible for the scheduling and optimization of service work. Scheduler will have the responsibility of ensuring all customer commitments are met in-regard to service delivery.

Schedules and dispatches field labor force to meet customer requests and expectations based upon nature of call: urgency, contractual obligation, available resources and customer needs. Handles all emergency dispatching of engineers, which requires modifying current dispatching schedule. Does long term planning to ensure dispatching is evenly distributed.

How you will do it:

Utilize an AI Scheduling Platform (SEDU) to create technician schedules and help identify changes, updates, and maintenance of daily technician activities.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work. Alert leadership of potential problems resulting from customer or field complaints and work to resolve.
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management. Monitor effectiveness and take corrective actions as required.
Demonstrate the ability to prioritize scheduling backorders in addition to tracking and resolving customer issues. Reassign work as needed to manage customer's expectations making judgements based on current workloads and priorities.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer in-regards to early or late anticipated arrivals.

What we look for:

Required

2 years customer service experience
Associates or Bachelors preferred
Experience working in a fast-paced work environment (or prior work in a JCI District Office, preferred).
Excellent written and communication skills
Prior experience Coordinating/Scheduling in a service-related Industry
Intermediate Excel Skills
Use of Oracle systems, preferred
Product knowledge of life safety (Fire Alarm & Sprinkler) equipment, preferred

HIRING HOURLY RANGE: $26.54 - $36.49 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Apply Now

Refine Your Search

customer service coordinator jobs in honolulu, hi

Client Services Coordinator

Guest Services Coordinator

Client Services Coordinator, Home Care

Guest Services Coordinator

Accounts Coordinator

Customer Service Representative / Insurance Claims Coordinator

Client Care Coordinator

Customer Energy Resources Coordinator - Oahu, Maui, or Hawai'i Island

Marketing and Customer Experience Coordinator (99, Main Office)

Customer Service Coordinator

Marketing Administration Coordinator

Front Desk Dental Coordinator

Guest Services & Reservations Coordinator

Part-Time Client Experience Coordinator (5 years exp req)- Aloha Aesthetics MD

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