Top 80 emergency dispatch Jobs in honolulu, hi

Alert Alarm Service Coordinator – Tier I (onsite)
Alert Alarm Hawaii —Honolulu, HI
- From $19 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Communications Specialist
Life Flight Network —Honolulu, HI
- $53,295.84 - $62,992.80 a year
- Computer literacy
- Sanitation
- Pass drug screening
- Paid parental leave
- AD&D insurance
Quick Apply
Service Coordinator
HiEmployment —Honolulu, HI
- $19 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Drain Technician
535 Plumbing LLC —Honolulu, HI
- Up to $30 an hour
- Weekends as needed
- Background check
- Customer service
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
3h
Security Dispatcher
Kamehameha Schools —Honolulu, HI
- $23.14 - $31.04 an hour
- Part-time
- School experience
- Microsoft Outlook
- OSHA
CLERK DISPATCHER II - OAHU
State of Hawaii —Oahu Island, HI
- $3,748 - $4,742 a month
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Mileage reimbursement
- Paid holidays
PBX Phone Operator - Full Time, $35.84/Hour
Disney —Kapolei, HI
- $35.84 an hour
- Weekends as needed
- Computer literacy
- Computer skills
- Leadership
- Free parking
- Food provided
Distribution System Operator - Oahu
Hawaiian Electric Company —Honolulu, HI
- $66.49 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Driving
- Opportunities for advancement
Independent Drivers
Charley's Taxi —Honolulu, HI
- Choose your own hours
- Background check
- Customer service
- Military
- COVID-19 protective measures
Island Facility - HVAC/R Technician
Island Facility Services —Kaneohe, HI
- $38 - $48 an hour
- Full-time
- Hospitality
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
16h
Island Facility - General Maintenance Technician
Island Facility Services —Waipahu, HI
- $30 - $37 an hour
- Overnight shift
- Hospitality
- Schematics
- Mid-level
- Paid training
- Paid holidays
Quick Apply
16h
Island Facility - HVAC/R Technician
Island Facility Services —Mililani Town, HI
- $38 - $48 an hour
- Full-time
- Hospitality
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
5d
Island Facility - General Maintenance Technician
Island Facility Services —Pearl City, HI
- $30 - $37 an hour
- Overnight shift
- Hospitality
- Schematics
- Mid-level
- Paid training
- Paid holidays
Quick Apply
16h
Island Facility - HVAC/R Technician
Island Facility Services —Wahiawā, HI
- $38 - $48 an hour
- Full-time
- Hospitality
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
5d
Island Facility - General Maintenance Technician
Island Facility Services —Wahiawā, HI
- $30 - $37 an hour
- Overnight shift
- Hospitality
- Schematics
- Mid-level
- Paid training
- Paid holidays
Quick Apply
12h
Island Facility - HVAC/R Technician
Island Facility Services —Makakilo, HI
- $38 - $48 an hour
- Full-time
- Hospitality
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
5d
Island Facility - General Maintenance Technician
Island Facility Services —Makakilo, HI
- $30 - $37 an hour
- Overnight shift
- Hospitality
- Schematics
- Mid-level
- Paid training
- Paid holidays
Quick Apply
12h
"HVAC Technician, HVAC Service Technician"
Island Facility Services —Waianae, HI
- $38 - $48 an hour
- Full-time
- Hospitality
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
12d
Property Administrator
Avison Young —Honolulu, HI
- $21.63 - $23.55 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 3 years
- Wellness program
- Commuter assistance
1d
Prince Waikiki: Housekeeping Clerk (On-Call)
Prince Waikiki —Honolulu, HI
- $32.89 an hour
- 8 hour shift
- Computer literacy
- Office
- Hotel
- Health insurance
- Dental insurance
Quick Apply
11d

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emergency dispatch jobs near honolulu, hi

Alert Alarm Service Coordinator – Tier I (onsite)

Alert Alarm Hawaii -
Honolulu, HI

Quick Apply

Job Details

Full-time
From $19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Life insurance
Pet insurance

Qualifications

Equipment service recordkeeping
Customer records maintenance
Computer operation
Managing customer accounts
Sales support
Burglar alarm systems
Email customer support
Technical support via phone
Account maintenance
Phone communication
Service scheduling
Mid-level
Cost control
Incident Escalation
3 years
High school diploma or GED
Client database systems
Security systems
Telecommunications headsets
Security systems knowledge
Dispatch record maintenance
Root cause analysis
Technical support via email
Negotiated pricing
Documentation Handling
Cross-functional collaboration
Task assignment
Communication skills
Technical Proficiency
Cross-functional communication

Full Job Description

Role Overview

The Service Coordinator - Tier I is responsible for ensuring high-quality customer interactions by handling service requests, troubleshooting technical issues and dispatching field technicians. This role requires strong communication, problem-solving and administrative skills to maintain customer satisfaction and operational efficiency.

Status: Full-Time, Non-exempt

Key Responsibilities:

Assist customers in troubleshooting technical issues over the phone and remotely program intrusion systems.
Investigate and resolve service problems by identifying root causes, ensuring complete resolution and following up with customers.
Schedule and dispatch field technicians for service requests, emergency service, and routine inspections.
Support field technicians remotely by completing administrative and technical tasks, ensuring accurate and thorough documentation of service tickets.
Enter and track service work orders, verify completion of technician tasks and update customer accounts accordingly.
Handle customer complaints with professionalism and empathy, working toward satisfactory resolutions.
Process customer requests for sales, renewals, re-signs, upgrades and reactivations via phone and email.
Negotiate service call costs to align with budgetary constraints and maintain cost efficiency.
Collaborate with internal teams, field technicians and dispatch to ensure 24/7 system functionality and timely issue resolution.
Identify and escalate recurring service issues to appropriate departments for resolution and process improvement.
Maintain accurate customer records and ensure quality control through detailed documentation and follow-up actions.
Participate in team meetings and training sessions to enhance skills and knowledge.
Other duties as assigned.

Qualifications & Skills:

High school diploma or equivalent
3+ years previous successful experience in a customer service role, interacting with customers via telephone and email preferred.
Strong problem-solving and troubleshooting skills, both technical and administrative.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Experience in customer service, technical support, or service coordination preferred.
Proficiency in using database systems to maintain and track customer and service records.
Ability to work collaboratively with various teams to ensure efficient service delivery and customer satisfaction.

Work Requirements:

Monday thru Friday workweek.
This job requires sitting for extended periods of time in an air-conditioned facility.
This job involves using a computer for extended periods of time.
Daily use of headsets to communicate with customers.
Answering calls, typing, and navigating computer systems will involve repetitive movements within a fast-paced and high expectation call center environment.
The facility is a secure worksite.

The Alert Alarm Benefit:

Compensation starts at $19/hour (DOE)

We offer a full benefits package, including health, dental, and eye insurance, STD and life Insurance, a 401k savings plan, paid time off benefits, training, opportunities for growth and development, and a team that cares about you. We even offer pet insurance!

We are a proud Equal Opportunity Employer

EEOC Statement

Alert Alarm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quick Apply

Refine Your Search

emergency dispatch jobs in honolulu, hi

Alert Alarm Service Coordinator – Tier I (onsite)

Communications Specialist

Service Coordinator

Drain Technician

Security Dispatcher

CLERK DISPATCHER II - OAHU

PBX Phone Operator - Full Time, $35.84/Hour

Distribution System Operator - Oahu

Independent Drivers

Island Facility - HVAC/R Technician

Island Facility - General Maintenance Technician

Island Facility - HVAC/R Technician

Island Facility - General Maintenance Technician

Island Facility - HVAC/R Technician

Island Facility - General Maintenance Technician

Island Facility - HVAC/R Technician

Island Facility - General Maintenance Technician

"HVAC Technician, HVAC Service Technician"

Property Administrator

Prince Waikiki: Housekeeping Clerk (On-Call)

I want to receive the latest job alert for emergency dispatch in honolulu, hi

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