Top 99 It support Jobs in Honolulu, Hi

Field Technician
Ulu HI-Tech —Honolulu, HI
- From $24 an hour
- 8 hour shift
- High school diploma or GED
- Driver's License
- Organizational skills
- Paid training
- On-the-job training
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IT Support Specialist
Reliant Group —Honolulu, HI
- $25 - $33 an hour
- Weekends as needed
- In-person
- 1 year
- Communication skills
- Health insurance
- Dental insurance
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2d
Tech Support/Filemaker with some Admin/Accounting
Oishi's Property Management —Honolulu, HI
- $60,000 - $80,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
NetOps Specialist Mid
Bishop & Company, Inc. —Kaneohe, HI
- $35.00 - $40.59 an hour
- Contract
- Mid-level
- High school diploma or GED
- In-person
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1d
Senior Desktop Support Technician
Leidos —Ford Island, HI
- $32 - $36 an hour
- Full-time
- 5 years
- Windows
- High school diploma or GED
Information Technology Specialist I (IT Help Support)
Department of the Prosecuting Attorney - City & County of Honolulu —Honolulu, HI
- $5,107 a month
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
14d
IT Support Specialist
The Arcadia Family of Companies —Honolulu, HI
- $54,318 - $69,837 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Help Desk Technician
Hawaii Tech Support —Honolulu, HI
- Email
- English
- Research
- Office
- Health insurance
- Dental insurance
IT Consultant | Level 1 Technician
Roland Schorr & Tower —Honolulu, HI
- Full-time
- In-person
- Communication skills
- Entry level
- Profit sharing
- Health insurance
IT Support Specialist
Arcadia Family of Companies —Honolulu, HI
- $54,318 - $69,837 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Application Support Technician II
Outrigger Hospitality Group —Honolulu, HI
- $75,000 - $82,500 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
IT Specialist
University of Hawaii —Honolulu, HI
- Weekends as needed
- Computer Science
- English
- Research
10d
Computer Technician
Busch Consulting —Honolulu, HI
- Weekends as needed
- Driver's License
- Entry level
- Paid holidays
- Disability insurance
IT Support Generalist
SMX —‘Aiea, HI
- $90,000 - $99,000 a year
- Computer Science
- Mid-level
- Office
Quick Apply
12d
IT Service Desk Technician, 99 Main Office
Foodland Super Market, Ltd. —Honolulu, HI
- Weekends as needed
- Writing skills
- Mid-level
- Office
Quick Apply
Helpdesk Technician
New Venture Research Corporation (NVRC) —Honolulu, HI
- $95,000 - $110,000 a year
- Extended hours
- Computer science
- Computer Science
- Mid-level
Help Desk Technician
Kuakini Medical Center —Honolulu, HI
- From $24 an hour
- Overtime
- Hospital
- Pass drug screening
- High school diploma or GED
Help Desk Technician
CALIBRE Systems, Inc. —Honolulu, HI
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
IT Field Service Analyst I (Full-Time, 40 Hours, Day Shift)
The Queens Health Systems —Honolulu, HI
- $79,524 - $97,417 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
SITEC - Help Desk Specialist - Camp H.M. Smith, HI
Peraton —Camp H M Smith, HI
- $80,000 - $128,000 a year
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays

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Field Technician

Ulu HI-Tech -
Honolulu, HI

Quick Apply

Job Details

Full-time
From $24 an hour

Benefits

Paid training
On-the-job training

Qualifications

Customer communication
Driver's License

Full Job Description

About Ulu HI-Tech (UHT):
UHT provides technical systems and staffing solutions for a variety of clients across Hawai‘i, including public and private sector organizations. Our Field Technicians are part of a skilled team that supports mission-critical infrastructure and customer-facing technologies.

Position Summary
As a Field Technician, you will be part of a collaborative technical support team responsible for maintaining and servicing a wide range of equipment and systems deployed across UHT client sites. You will receive training and direction from the Asset Management department and work closely with Field Operations and Maintenance teams to ensure service excellence.

Closely following established standard operating procedures (SOPs) is a primary duty. Classroom and extensive on-the-job training will be provided and required to ensure you’re able to succeed in meeting these standards. Completion of Department of Transportation Services Rail Training is required for site access and must be successfully completed during the first month of the probationary period.

The operation we service runs 7 days per week, 4 am to 10:30 pm, and may include certain holidays. We operate 8-hour shifts and an on-call triage and dispatch evenings and weekends to cover KPI’s during operational hours. On call hours may be paid as overtime once the technician is over 40 hours per week. Both the shift and on call schedule can be flexible as we make every accommodation to allow the technicians to select both the daily shift and the on call shift if our contractual service coverage is met. When there are schedule conflicts, shifts may be assigned as needed. Technicians may be required to fill in vacant shifts OR work overtime on short notice during any of our operating days and hours.

This role is ideal for individuals who thrive in a team-oriented environment, are detail-oriented, and are committed to delivering high-quality technical support. While initiative is encouraged, success in this role depends on collaboration and adherence to established procedures. Starting pay will be based on experience.

Key Responsibilities

Respond to service tickets either remotely or onsite and resolve issues within defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Participate in training for all supported equipment and systems to ensure effective service delivery
Monitor device health and proactively address issues across various client-deployed technologies, including:
- Ticket Vending Machines (TVM’s) and Faregates (Rail Entrance Devices)- Retail Sales Terminals (RST Mobile Devices)- Customer Service Terminals (CST Computers / Peripherals / Software)
Perform troubleshooting, preventive maintenance, installation, technical and mechanical repair, and replacement of hardware and software at client locations
Provide IT desktop and network support to both internal UHT staff and external clients
Support ticketing system workflows and documentation protocols
Provide client communication, attend operation meetings, and represent Field Operations and Maintenance interests as needed
Assist with revenue servicing tasks where applicable
Participate in rotating on-call schedules and be available for shift coverage or overtime as needed
Other duties as assigned

Qualifications

Solid technical and mechanical background and skills
Excellent troubleshooting, problem-solving and follow-through skills
Ability to work independently and collaboratively
Effective interpersonal, written, and oral communication skills
Experience with ticketing and project management systems
Strong documentation and organizational skills
Ability to work independently or with colleagues when required and maintain performance expectations

Education/Certifications

High School Diploma (IT, CS or Engineering College Degree or In Progress Desirable)
Technical or Mechanical Trade School or Community College Coursework Desirable
Must have valid driver's license

Desired Certifications

CompTIA A+
CompTIA Network+
CompTIA Security+

Physical Requirements

Requires lifting and moving of office supplies, furniture, equipment, and boxes weighing up to 40lbs.
Requires the ability to work at multiple locations in Hawai‘i and travel to those locations within the same day.

Note: The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Pay: From $24.00 per hour

Benefits:

Paid training

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in honolulu, hi

Field Technician

IT Support Specialist

Tech Support/Filemaker with some Admin/Accounting

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Senior Desktop Support Technician

Information Technology Specialist I (IT Help Support)

IT Support Specialist

Help Desk Technician

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IT Support Specialist

Application Support Technician II

IT Specialist

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IT Service Desk Technician, 99 Main Office

Helpdesk Technician

Help Desk Technician

Help Desk Technician

IT Field Service Analyst I (Full-Time, 40 Hours, Day Shift)

SITEC - Help Desk Specialist - Camp H.M. Smith, HI

I want to receive the latest job alert for it support in honolulu, hi

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