Top 361 Owner/manager Jobs in Honolulu, Hi

Manager, Guest Experience - Ka Haku, a Hilton Club
Hilton Grand Vacations —Honolulu, HI
- $72,000 - $78,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
- Health insurance
- Dental insurance
14d
CONCRETE FOREMAN - $63.17/HR BASE RATE + BENEFITS
HTM Contractors —Honolulu, HI
- $63.17 an hour
- Extended hours
- Clean driving record
- OSHA
- Construction site
- Profit sharing
- Paid training
5d
Hawaii Works, Inc. Project Manager - $130K + Full Family Medical
HTM Contractors —Honolulu, HI
- $130,000 a year
- Online Application
- Microsoft Excel
- Construction site
- Computer literacy
- Profit sharing
- Paid holidays
Owner Relations Manager
Ala Moana Hotel by MANTRA —Honolulu, HI
- $63,000 - $70,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
Quick Apply
General Manager
AOAO Waikiki Sunset —Honolulu, HI
- $100,000 - $140,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2h
Senior Project Manager, Sustainable Industry Development
Kamehameha Schools —Honolulu, HI
- $124,500 - $184,800 a year
- Full-time
- Research
- Office
- Finance
CONSTRUCTION PROJECT MANAGER
Facility Services Management Inc. —Honolulu, HI
- $175,000 - $200,000 a year
- Microsoft Word
- Construction site
- 5 years
Quick Apply
7d
Assoc Mgr, General
Brookfield Properties —Honolulu, HI
- $75,000 - $110,000 a year
- Weekends as needed
- Salesforce
- Writing skills
- Mid-level
- Commuter assistance
- Paid parental leave
9d
Senior Property Manager
Avison Young —Honolulu, HI
- Full-time
- Mentoring
- Business Administration
- Senior level
- Wellness program
- Commuter assistance
14d
Assoc Mgr, General
GGP —Honolulu, HI
- $75,000 - $110,000 a year
- Weekends as needed
- Salesforce
- Writing skills
- Mid-level
- Commuter assistance
- Paid parental leave
8d
Director of Finance & Accounting
Marriott International, Inc —Honolulu, HI
- $232,000 - $298,000 a year
- Full-time
- Finance
- Bachelor's degree
- Senior level
21h
Talent Acquisition Specialist (Hybrid) - Oahu
Hilton Grand Vacations —Honolulu, HI
- $65,500 - $70,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Health insurance
- Dental insurance
Director, Asset Management
Kamehameha Schools —Honolulu, HI
- $185,900 - $281,100 a year
- Weekends as needed
- Customer service
- 5 years
- Writing skills
Resident Manager
Palehua Townhouse —Kapolei, HI
- $4,000 a month
- Email
- Mid-level
- Driver's License
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
Manager - Cyber Resilience
CVS Health —Honolulu, HI
- $83,430 - $222,480 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Executive Assistant
Aloha Property Managers —Honolulu, HI
- $25 - $35 an hour
- Computer literacy
- Mid-level
- Office
Quick Apply
13d
Owner's Rep Construction Manager with a Professional Engineer PE
QRSE LLC —Honolulu, HI
- $127,000 - $166,000 a year
- Weekends as needed
- Civil engineering
- Construction site
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Product Development Manager
The Islander Group —Mililani Town, HI
- $65,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Project Manager
Maryl Group Construction, Inc. —Honolulu, HI
- $160,000 - $190,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
CIVIL SITE FOREMAN - $63.17/HR BASE RATE + BENEFITS
HTM Contractors —Honolulu, HI
- $63.17 an hour
- Extended hours
- Clean driving record
- Construction site
- Bachelor of Science
- Profit sharing
- Paid training
5d

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Manager, Guest Experience - Ka Haku, a Hilton Club

Hilton Grand Vacations -
Honolulu, HI

Apply Now

Job Details

Full-time
$72,000 - $78,000 a year
14 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Customer communication
Team leadership
Employee relationship building
Managing hospitality teams
Supervising experience
Computer skills
Hotel and accommodations guest complaints handling
Cross-functional communication

Full Job Description

The Guest Experience Manager supports Front Office and resort operations by overseeing guest experience initiatives and ensuring consistent delivery of service standards.

The Guest Experience Manager also provides guest-facing leadership, focusing on service recovery, guest engagement, and cross department coordination. This role works closely with leadership teams to identify opportunities to enhance the guest journey and ensure a memorable and personalized experience.

If you are passionate about hospitality, thrive in sophisticated environments, and enjoy leading teams to deliver outstanding service moments, this is an opportunity to make a meaningful impact in one of Hawaiʻi’s most dynamic resort settings!

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

Salary Range: $72,000 - $78,000 annually
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities... and more!

HGV received four out of five stars for promoting work-life balance and family-friendly benefits. It is also named one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over 30 years, our highest honor is the loyalty of our Owners, Members, and Guests. Our dedicated Team Members have earned additional recognition for their remarkable work.

Additional Responsibilities

Serve as a visible front‑of‑house presence, engaging with guests and owners to ensure a welcoming and personalized experience.
Proactively identify and resolve guest concerns, handling service recovery with professionalism and urgency.
Support room assignments and special requests, ensuring guest preferences and expectations are met.
Act as a liaison between guests and internal departments to ensure seamless communication and service delivery.
Partner with Front Office, Housekeeping, Engineering, and other teams to support operational readiness and guest satisfaction.
Monitor guest feedback and identify opportunities to improve service delivery and overall experience.
Support and coordinate guest engagement initiatives, events, or activities that enhance the guest experience.
Ensure service standards are consistently applied across all guest touchpoints.
Provide guidance and support to front‑of‑house teams to reinforce service expectations and best practices.
Assist in developing and improving workflows and processes to enhance efficiency and service quality.
Maintain awareness of VIP arrivals, special events, and high‑priority guests to ensure elevated service delivery.
Communicate effectively with leadership regarding guest trends, concerns, and opportunities.
Promote a culture of service excellence, accountability, and continuous improvement.
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

To fulfill this role successfully, you have the following minimum qualifications and experience:

High school graduate or equivalent experience
At least one year of managerial experience in a hotel, preferably in a Front office capacity.
1+ years of relevant experience
Strong guest service mindset with the ability to deliver personalized and attentive service.
Excellent interpersonal and communication skills.
Proficiency with computer applications for guest tracking, communication, and reporting.
Ability to resolve guest concerns using sound judgment and professionalism.
Strong problem solving and decision-making skills in dynamic environments.
Ability to build effective working relationships across departments.
Strong organizational skills with the ability to manage multiple priorities.
Ability to work in a highly guest-facing, fast paced environment.
Ability to maintain a professional presence consistent with a luxury hospitality environment.
Ability to work a flexible schedule, including weekends, evenings, and holidays as required by operational needs.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Associate’s degree or College Diploma
3+ years of relevant experience
More than 2 years of management or supervisory experience
Prior experience in guest services, front office, or hospitality operations.
Experience in a resort, timeshare, or luxury property.
Experience handling guest relations or service recovery situations.
Familiarity with front office systems and operations.
Experience supporting or coordinating guest programs or events.
Bilingual Japanese communication skills preferred.

When you become part of Hilton Grand Vacations, you join a group committed to helping Owners and Guests make every vacation unforgettable. Hilton Grand Vacations is a top vacation ownership company turning Guests’ vacation dreams into reality.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will provide reasonable accommodation to individuals with disabilities for the application or interview process. We also offer accommodations to perform essential job functions and to receive employment benefits and privileges. Please contact us to request accommodation.

Apply Now

Refine Your Search

owner/manager jobs in honolulu, hi

Manager, Guest Experience - Ka Haku, a Hilton Club

CONCRETE FOREMAN - $63.17/HR BASE RATE + BENEFITS

Hawaii Works, Inc. Project Manager - $130K + Full Family Medical

Owner Relations Manager

General Manager

Senior Project Manager, Sustainable Industry Development

CONSTRUCTION PROJECT MANAGER

Assoc Mgr, General

Senior Property Manager

Assoc Mgr, General

Director of Finance & Accounting

Talent Acquisition Specialist (Hybrid) - Oahu

Director, Asset Management

Resident Manager

Manager - Cyber Resilience

Executive Assistant

Owner's Rep Construction Manager with a Professional Engineer PE

Product Development Manager

Senior Project Manager

CIVIL SITE FOREMAN - $63.17/HR BASE RATE + BENEFITS

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