Top 110 Call center team lead Jobs in Honolulu Hi

Retail Store Manager in Training
CVS —Honolulu, HI
- $25 - $28 an hour
- Full-time
- Computer literacy
- Merchandising
- Mid-level
Quick Apply
3d
Customer Service Representative
Probuilt Hawaii —Honolulu, HI
- $19 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
11d
Customer Call Center Lead
American Savings Bank —Honolulu, HI
- $24.00 - $24.50 an hour
- Online Application
- Microsoft Outlook
- Basic math
- Research
Quick Apply
Front Desk Agent
Espacio The Jewel of Waikiki —Honolulu, HI
- $28.14 an hour
- Part-time
- Bar
- Ability to walk for extended periods
- Pass drug screening
- Employee discount
Supervisor, Call Center
Hawaii Gas —Honolulu, HI
- $70,873 - $88,591 a year
- Full-time
- Mid-level
- Finance
- High school diploma or GED
Administrative Assistant
Pouhana O Na Wahine —Honolulu, HI
- Weekends as needed
- Google Workspace
- Writing skills
- Office
IT Specialist (Systems Administration / Customer Support)
US Military Treatment Facilities under DHA —Tripler Army Medical Center, HI
- $80,256 - $104,339 a year
- Temporary
- Background check
- Computer Science
- Pass drug screening
3d
Manager, Customer Care & Support Center - Oahu, Maui, Hawaii
Hawaiian Electric Company —Honolulu, HI
- $109,900 - $142,600 a year
- Online Application
- Word processing
- 3 years
- Analysis skills
- Opportunities for advancement
Customer Experience Supervisor
Central Pacific Bank —Honolulu, HI
- $47,017 - $61,122 a year
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Community Health Worker
AlohaCare —Honolulu, HI
- $28 - $32 an hour
- Online Application
- Hybrid work
- Adults
- 3 years
- Children
- Health insurance
- Dental insurance
Quick Apply
Manager, Safety - Oahu
Hawaiian Electric Company —Honolulu, HI
- $120,600 - $156,700 a year
- Online Application
- Analysis skills
- Human resources
- SharePoint
- Opportunities for advancement
General Stage Manager - 'Auana
Cirque du Soleil —Honolulu, HI
- $90,000 - $100,000 a year
- Full-time
- Mentoring
- Recruiting
- Contracts
10d
Marketing Administration Coordinator
Hilton Grand Vacations —Honolulu, HI
- $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Functional Analyst / Lead Functional Analyst - Oahu
Hawaiian Electric Company —Honolulu, HI
- $72,500 - $113,700 a year
- Weekends as needed
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
Seasonal Talent Acquisition Interview Team Associate
Macy’s —Kapolei, HI
- $17.25 - $23.62 an hour
- Weekends as needed
- Office
- Organizational skills
- Computer skills
- Store discount
- Paid holidays
Director of Security
Hilton Grand Vacations —Honolulu, HI
- $80,000 - $98,000 a year
- Full-time
- CPR Certification
- ServSafe
- 5 years
- Health insurance
- Dental insurance
C2 Systems Integrator (Network Communications 3)
HII —MCBH Kaneohe Bay, HI
- $90,250 - $120,000 a year
- Email
- Military
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Preschool Teacher & Infant-Toddler Lead Caregiver
The Cole Academy —Honolulu, HI
- $22 - $25 an hour
- Part-time
- No experience needed
- Preschool
- In-person
- Paid holidays
- Health insurance
Quick Apply
Manager, Housekeeping
Hilton Grand Vacations —Honolulu, HI
- $66,000 - $70,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Senior Consultant, US Global Strategy
Deloitte —Honolulu, HI
- $93,000 - $171,300 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Travel

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Retail Store Manager in Training

CVS -
Honolulu, HI

Quick Apply

Job Details

Full-time
$25 - $28 an hour
3 days ago

Qualifications

Merchandising
Team development
Hiring
Recruiting
Retail management

Full Job Description

A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Financial management
Customer service leadership

The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.

Essential Functions:
1. Management

Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Handle all customer relations issues in accordance with company policy
Promote a positive shopping experience for all customers
Maintain customer/patient confidentiality

3. Merchandising/Presentation

Price merchandise
Stock shelves
Reset departments following POGs adapting them to a particular store
Organize and execute the display and signing of weekly, major promotional and seasonal merchandise
Organize and execute the display and maintenance of off-shelf merchandise

4. Loss Prevention

Control use of register keys, securing door keys, alarm codes, and safecombinations
Execute locking of safe and security doors and setting of alarms when closing the store
Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report
Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly
Protect store assets
Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases
Maintain and react to Electronic Article Surveillance system
Ensure price accuracy, using POS Price Accuracy Report and in-store price audits

5. Operations

Respond to MIS
Review electronic journal
Access, input, retrieve and analyze information from the computer
Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine
Maintain an organized office and backroom
Work reserve stock
Oversee and execute the preparation of the daily cash report and weekly summary
Develop sales/hours forecasts
Load and unload deliveries
Lift 35 pound trays/cases to a height of 4 feet
Move trays/cases from one location to another
Verify and document billing of merchandise (check-in merchandise)
Execute and document merchandise returns and inter-store transfers
Operate a cash register - including: cash, check and charge transactions
Bagging merchandise
Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings
Deliver deposits and secure change from the bank maintain a balanced imprest fund
Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours
Finalize weekly payroll
Ensure compliance with all company policies and procedures and federal and state laws
Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested
Open/close store
Conduct a walk through of the store and establish a prioritized list of tasks
Answer telephone
Identify and react to in-store repairs
Execute payment of outside vendors as appropriate

6. Human Resources

Train, develop, and evaluate crew members and supervisors
Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel
Conduct performance appraisals for all directly assigned personnel
Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job
Coach and execute counseling discussions with store employees
Maintain a work place free from discrimination and harassment

7. Financial Reporting/Administration

Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
Prepare the store for a physical inventory

Why CVS Health?

CVS Health is the leading health solutions company that delivers care in ways no one else can. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. As a CVS Health colleague, you will have a positive impact on millions of people's lives and inspire healthy behaviors in your community.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status.

Location:

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

call center team lead jobs in honolulu hi

Retail Store Manager in Training

Customer Service Representative

Customer Call Center Lead

Front Desk Agent

Supervisor, Call Center

Administrative Assistant

IT Specialist (Systems Administration / Customer Support)

Manager, Customer Care & Support Center - Oahu, Maui, Hawaii

Customer Experience Supervisor

Community Health Worker

Manager, Safety - Oahu

General Stage Manager - 'Auana

Marketing Administration Coordinator

Functional Analyst / Lead Functional Analyst - Oahu

Seasonal Talent Acquisition Interview Team Associate

Director of Security

C2 Systems Integrator (Network Communications 3)

Preschool Teacher & Infant-Toddler Lead Caregiver

Manager, Housekeeping

Senior Consultant, US Global Strategy

I want to receive the latest job alert for call center team lead in honolulu hi

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