Top 512 Member services representative Jobs in Honolulu Hi

Donor Services Specialist
Hawaii Foodbank —Honolulu, HI
- From $70,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
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CNA - AFC Workforce Center (Up to $5,000 Sign-On Bonus)
Arcadia Family of Companies —Honolulu, HI
- $22.25 - $27.00 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
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CNA - Arcadia Assisted Living (Up to $1,500 Sign On Bonus)
Arcadia Family of Companies —Honolulu, HI
- $21.50 - $23.65 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Case Manager 3/Driver (Masters Degree)
U.S.Vets Wai'anae —Waianae, HI
- $53,361 - $55,000 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- BLS Certification
- Mileage reimbursement
- Health insurance
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Licensed Optician - Meta Lab Store
Channel Partners —Honolulu, HI
- $35 - $40 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- Paid holidays
SRSP Team Lead
CARE Hawaii, Inc —Pearl City, HI
- $23 - $25 an hour
- Full-time
- Microsoft Word
- LMFT
- 18 years or older
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Physical Therapist- Visits
BAYADA Home Health Care —Honolulu, HI
- $70 - $80 per point
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Paid training
- Mileage reimbursement
Quick Apply
14d
Guest Experience Representative (Bilingual - Japanese/English)
Wai Kai —'Ewa Beach, HI
- $20 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Employee assistance program
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Group Exercise Instructor - Aqua Formats
YMCA of Honolulu —Wai‘alae, HI
- $19.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Driver CDL A/B - Air Freight (Oahu)
Hawaii Foodservice Alliance —Honolulu, HI
- $25 - $30 an hour
- Overtime
- CDL B
- Clean driving record
- CDL A
- Health insurance
- Dental insurance
Quick Apply
Site Manager (148)
Touchstone Properties, Ltd. —Honolulu, HI
- $75,000 - $95,000 a year
- Overtime
- Basic math
- Sanitation
- Mid-level
- Health insurance
Quick Apply
Group Exercise Instructor - Cycling
YMCA of Honolulu —Kailua, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Physical Therapist- Visits
BAYADA Home Health Care —Waipahu, HI
- $70 - $80 per point
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Paid training
- Mileage reimbursement
Quick Apply
14d
Accounting Manager
Quality Custom Distribution —Waipahu, HI
- $77,000 - $95,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Community Health Worker Ko'olauloa
Ke Ola Mamo —Honolulu, HI
- From $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Coalition Integration Specialist, Senior
CACI —Camp Smith, HI
- $71,800 - $150,800 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
- Health insurance
Travel Medical Laboratory Scientist (MT)
Fusion Medical Staffing —Honolulu, HI
- $1,042 - $1,198 a week
- Full-time
- Hospital
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
7d
Group Exercise Instructor - Aqua Formats
YMCA of Honolulu —Waipahu, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Major Gifts Officer
Hawaii Foodbank —Honolulu, HI
- From $100,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
General Manager / Operating Partner
Tex 808 BBQ & Brews —Honolulu, HI
- $50,000 - $75,000 a year
- Extended hours
- Sales
- Recruiting
- Senior level
Quick Apply

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member services representative jobs near honolulu hi

Donor Services Specialist

Hawaii Foodbank -
Honolulu, HI

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

PCI
Fundraising manager experience
Bachelor's degree
Data entry
Business Administration
CRM system proficiency
Business
Donor and alumni database management

Full Job Description

Join our team · Philanthropy & Development

This is a rare moment to join a team being built — not filled.

Multiple positions open

At Hawai'i Foodbank, we are making a deliberate, multi-year investment in expanding our commitment to Philanthropy, by building a team with the capacity to match the scale of our mission. The positions you see here are not the result of turnover — they are the result of intention. We are building new structure, new discipline, and new capacity to deepen our relationships with donors and unlock the potential that fuels our mission: nourishing our ‘Ohana today, while we work to end hunger tomorrow.

If you are a development professional who wants to be part of building something, not just maintaining it, this is that opportunity.

Open Position:

DONOR SERVICES SPECIALIST | When a gift gets complicated, you're who we count on. As our Donor Services Specialist, you'll handle complex gift processing and escalated donor issues, bringing sound judgment and steady expertise to every case.

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Job Title: Donor Services Specialist

Department: Development

Reports to: Director of Development Operations

POSITION SUMMARY

The Donor Services Specialist is an individual-contributor role responsible for the more complex, judgment-driven side of Hawaiʻi Foodbank’s donor services function — sitting above the Donor Services Associate’s day-to-day gift processing and below the people-management and program-ownership scope of a Donor Services Manager. The Specialist reports to the Director of Development Operations and does not carry formal supervisory or hiring authority over other Donor Services staff.

Where the Donor Services Associate role focuses on routine gift entry, receipting, and data maintenance, the Specialist takes ownership of higher-complexity gift types and escalated donor service issues, exercising independent judgment within standards set by the Director. The Specialist also provides day-to-day procedural guidance and technical support to Donor Services Associates — informal peer mentorship, not formal supervision — and supports the Director on reporting, reconciliation, and system administration work.

The Specialist must demonstrate an active commitment to the Hawaiʻi Foodbank mission and to a consistent, donor-centered service experience in all aspects of daily work.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Complex Gift Processing & Escalated Support

Processes and troubleshoots higher-complexity gift types requiring independent judgment — including stock gifts, donor-advised fund contributions, planned/bequest gifts, in-kind and food-poundage valuations, and multi-year corporate sponsorship commitments — escalating only the most complex cases to the Director.
Serves as the team’s primary point of escalation for gift-processing and receipting issues that fall outside standard procedures.
Oversees monthly giving (Fight Hunger Hui) donation administration, including recurring gift updates, NCOA processing, and preparation of monthly EFT files for Finance.
Manages appeal code assignment and gift attribution across fundraising channels — annual giving, leadership giving, corporate giving, institutional giving, and events — in coordination with those teams.

Receipting, Reconciliation & Compliance

Leads day-to-day receipting and acknowledgment operations in Raiser’s Edge NXT, ensuring timely, accurate donor communications consistent with IRS charitable gift substantiation requirements and Hawaiʻi Foodbank standards.
Supports monthly reconciliation of fundraising revenue with the Finance team, helping ensure PCI compliance on credit card and online giving transactions.
Documents and maintains donor services procedures, business rules, and data standards in partnership with the Director of Development Operations.

Team Support & Training

Provides day-to-day procedural guidance and technical support to Donor Services Associates — informal peer mentorship rather than formal supervisory or performance-management responsibility.
Assists in onboarding new Donor Services Associates on systems, procedures, and data standards.
Leads or co-leads regular Donor Services process check-ins at the Director’s direction.

Vendor & System Coordination

Supports coordination with donation-processing vendors (e.g., mailing, postage, and gift-processing vendors) and platforms such as Omatic and online giving tools, under the Director’s oversight.
Assists with Feeding America reporting (QPR, NAR) and cause marketing campaign tracking, as directed by the Director.

OTHER FUNCTIONS

As a member of the Development team, is actively engaged with Food Drive Day, Great Chefs Fight Hunger, and other Hawaiʻi Foodbank events, as assigned.
Complies with all federal, state, and company policies, procedures, and regulations.
With team, presents recommendations and assists in implementing quality initiatives.
Provides support on any other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working evenings, holidays, special events, project work, and weekend hours, as needed.

Bachelor’s degree in Business Administration, Nonprofit Management, or a related field, or an equivalent combination of education and experience.
3–5 years of experience in donor services, gift processing, or nonprofit database administration, with demonstrated ability to independently resolve complex gift-processing and receipting issues.
Strong working knowledge of Raiser’s Edge NXT or a comparable CRM, including receipting, coding, and reporting functions.
Familiarity with IRS charitable gift substantiation requirements and PCI compliance standards for donation processing.
Strong organizational, written, and verbal communication skills.
Ability to train and support peers on procedures without formal supervisory authority.
Experience with reporting or data visualization tools (e.g., Power BI) a plus.

Pay: From $70,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

donor services, gift processing or database admin: 3 years (Required)
Raiser's Edge NXT or comparable CRM: 1 year (Required)
IRS charitable gift substantiation and PCI requirements: 1 year (Preferred)
report or data visualization tool (e.g. Power BI): 1 year (Preferred)
Nonprofit : 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in honolulu hi

Donor Services Specialist

CNA - AFC Workforce Center (Up to $5,000 Sign-On Bonus)

CNA - Arcadia Assisted Living (Up to $1,500 Sign On Bonus)

Case Manager 3/Driver (Masters Degree)

Licensed Optician - Meta Lab Store

SRSP Team Lead

Physical Therapist- Visits

Guest Experience Representative (Bilingual - Japanese/English)

Group Exercise Instructor - Aqua Formats

Driver CDL A/B - Air Freight (Oahu)

Site Manager (148)

Group Exercise Instructor - Cycling

Physical Therapist- Visits

Accounting Manager

Community Health Worker Ko'olauloa

Coalition Integration Specialist, Senior

Travel Medical Laboratory Scientist (MT)

Group Exercise Instructor - Aqua Formats

Major Gifts Officer

General Manager / Operating Partner

I want to receive the latest job alert for member services representative in honolulu hi

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