Top 119 Service manager Jobs in Honolulu Hi

Branch Service Manager
Mechanics Bank —Honolulu, HI
- $72,000 - $105,000 a year
- Full-time
- Office
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
5d
Branch Service Manager
Mechanics Bank —‘Aiea, HI
- $72,000 - $105,000 a year
- Full-time
- Office
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
5d
Employment Services Café Lead
Lanakila Pacific —Honolulu, HI
- $19.76 an hour
- Part-time
- Experience working with individuals with disabilities
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market —Honolulu, HI
- $17.50 - $30.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Administrator Manager
Express Employment —Honolulu, HI
- From $85,000 a year
- Extended hours
- 5 years
- Office
- Finance
- Paid holidays
- Health insurance
Quick Apply
6d
Front Services Supervisor
The Imperial Hawaii Resort —Honolulu, HI
- $55,000 a year
- Email
- In person
- Clean driving record
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Supervisor/WS-HNL
Unifi Aviation, LLC —Honolulu, HI
- $22 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Service Manager
Tesla —Honolulu, HI
- $92,205 - $153,900 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Service Supervisor
Kone —Honolulu, HI
- $112,500 - $147,630 a year
- Full-time
- Management
- Customer service
- Mid-level
- Commuter assistance
- Health savings account
4d
Administrative Services Manager
University of Hawaii —Honolulu, HI
- Email
- Word processing
- Project management
- University
8d
Sales & Services Manager - Weddings ($72,000-$96,500)
Disneyland Resort —Kapolei, HI
- Weekends as needed
- Marketing
- Computer literacy
- Data analysis skills
- Health insurance
Client Service Manager / Leader (Captives)
Marsh —Honolulu, HI
- $65,900 - $140,800 a year
- Full-time
- Hybrid work
- CPA
- Research
- Office
- Health insurance
- 401(k)
Mgr, Payment Services
American Savings Bank —Honolulu, HI
- $70,000 - $128,000 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Engineering Services Manager, $95,500 - $128,000
Disneyland Resort —Kapolei, HI
- Weekends as needed
- Microsoft Word
- Clean driving record
- Microsoft Outlook
- Health insurance
Client Delivery Manager, Talent Services
ProService Hawaii —Honolulu, HI
- $99,670 - $154,700 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Customer Service Manager
Associa —Honolulu, HI
- Weekends as needed
- Computer literacy
- Mid-level
- Office
Sr. Mgr, Maintenance and Construction - HONOLULU, HAWAII
Sunoco LP —Honolulu, HI
- $122,000 - $148,000 a year
- Full-time
- Construction site
- Engineering
- Office
- Profit sharing
- Health insurance
Quick Apply
3d
Facilities Services Lead
CACI —Camp Smith, HI
- $86,100 - $181,000 a year
- Full-time
- Engineering
- 11+ years
- Microsoft Office
- Health insurance
Production Manager
Emergency Plumbing & Solar —Pearl City, HI
- $70,000 - $130,000 a year
- Email
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d
CHILD/ADULT PROTECTIVE SERVICES SUPERVISOR I - DEPARTMENT OF HUMAN SERVICES - OAHU
State of Hawaii —O'ahu, HI
- $6,283 - $7,644 a month
- Mid-level
- Bachelor's degree
- Psychology
- Mileage reimbursement
- Commuter assistance

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Branch Service Manager

Mechanics Bank -
Honolulu, HI

Apply Now

Job Details

Full-time
$72,000 - $105,000 a year
5 days ago

Benefits

Free parking
Commuter assistance
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one
Loan assistance
Life insurance
Paid sick time

Qualifications

Customer communication
High school diploma or GED
Business operations

Full Job Description

Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site.

Manages a Retail Branch. Responsible for overseeing the day-to-day operations of a branch, including cash management, security protocols, and operational compliance. Develop and execute strategies to retain customers, acquire new customers, and meet branch goals. Hire, train, mentor, and coach employees to achieve high performance and service quality. Resolve complex customer inquiries or complaints and maintain high satisfaction levels. Ensure adherence to bank policies, legal regulations, and procedures to minimize risk. Oversee and supports the teller line, cash handling, dual control functions and is responsible for branch operations, staffing schedules, FTE budget management, and employee training and development.

What you will do:

Management & Team Leadership
- Manages and provides leadership to branch employees. Leads daily huddles and regular branch meetings.
- Coaches staff for improved performance, conducts performance reviews and develops individual performance goals.
- Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service. Quickly resolves issues of non-performance delivering disciplinary actions including termination.
- Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example.
- Develops and executes branch strategic plan including customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness.
- Manages budgeting and forecasting for the branch.
Branch Operations
- Manages the compliance and operations functions of a Retail Branch. Sets priorities for branch operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures.
- Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank.
- Maintains branch security by coaching and training staff in security procedures. Ensures controls are maintained over items such as keys and combinations, and cash and transactional limits.
- Leads the implementation of new programs, products and processes within the branch. Identifies emerging issues and trends to inform decision making.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Transaction Processing & Oversight
- Schedules staff to ensure appropriate lobby coverage.
- Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail branch. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Ensures all new account documentation is obtained, reviewed, and stored per bank policy.
- Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers.
- Performs routine teller transactions, wire transfers, and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions.Ensures appropriate assignment of ATM servicing and cash ordering, may assume these duties.
- Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides.
- Receives and processes consumer and small business loan applications.
- Provides notary and medallion signature guarantee services to customers.
- May provide remote approvals to staff at other branch locations. Assists at other branches as needed.
Customer Experience
- Creates a warm, welcoming and friendly experience for all customers and employees. Models exemplary customer service qualities demonstrating a positive attitude and customer first culture,
- Responsible for overseeing efficient lobby management and building a trusting branch experience for customers.
- Assists customers with account servicing needs and resolves difficult customer issues with diplomacy.
- Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer’s needs.
- Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products.
- Provides exemplary customer service both in person and over the phone. Represents the Bank to the customer both in conduct and attire in a courteous and professional manner. Responds to inquiries accurately, promptly, and efficiently
- Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions.
- Travel: 0-10%

Who you are:

High School Diploma or GED required. Additional experience may be considered in lieu of degree.
Notary license preferred.
Minimum of 5 years of banking experience with an emphasis in operations.
Minimum of 2 years of management experience.
Excellent interpersonal skills; successful experience managing and leading people.
Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures.
Knowledge of small business and consumer credit principles and practices.
Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results.
Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model.
Ability to effectively introduce and sell Bank products and services.
Ability to communicate effectively with customers and staff from a variety of backgrounds.
Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results.
Knowledge of current applicable federal and state banking regulations.
Subject-matter expert with regards to small business structures, operational requirements, regulatory and financial issues.
The ability to analyze and apply the consumer and small business banking needs with specific Bank services and products.

ADA Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually moderate.

#LI-JM1

Pay Range: $72,000 - $105,000 annually

Eligible for Retail Incentive Plan

AIP Bonus up to 10%

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:

Medical, prescription, dental, and vision coverage for employees and their eligible family members
Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
Health Savings Account with employer contribution
Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
401(k) and Roth 401(k) with company contribution
529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
Supplemental Health plans, Voluntary Legal and Identity Theft Services
11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
Please view Equal Employment Opportunity Posters provided by OFCCP here .
To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit

California Privacy Policy for Prospective Employees | Mechanics Bank

[1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.

Apply Now

Refine Your Search

service manager jobs in honolulu hi

Branch Service Manager

Branch Service Manager

Employment Services Café Lead

Customer Service & E-Commerce Supervisor - Full Time

Administrator Manager

Front Services Supervisor

Customer Service Supervisor/WS-HNL

Associate Service Manager

Service Supervisor

Administrative Services Manager

Sales & Services Manager - Weddings ($72,000-$96,500)

Client Service Manager / Leader (Captives)

Mgr, Payment Services

Engineering Services Manager, $95,500 - $128,000

Client Delivery Manager, Talent Services

Customer Service Manager

Sr. Mgr, Maintenance and Construction - HONOLULU, HAWAII

Facilities Services Lead

Production Manager

CHILD/ADULT PROTECTIVE SERVICES SUPERVISOR I - DEPARTMENT OF HUMAN SERVICES - OAHU

I want to receive the latest job alert for service manager in honolulu hi

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