Top 84 Technical support Jobs in Honolulu Hi

Technical Services Technician I
Sonic Healthcare USA, Inc —‘Aiea, HI
- $22 - $25 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
IT Specialist Mid
Bishop & Company, Inc. —Kaneohe, HI
- $28 - $34 an hour
- Contract
- Mid-level
- High school diploma or GED
Quick Apply
5d
IT Consultant | Level 1 Technician
Roland Schorr & Tower —Honolulu, HI
- Full-time
- In-person
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Helpdesk Technician
New Venture Research Corporation (NVRC) —Honolulu, HI
- $95,000 - $110,000 a year
- Extended hours
- Computer science
- Computer Science
- Mid-level
Help Desk Technician
CALIBRE Systems, Inc. —Honolulu, HI
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
IT Support Specialist
The Arcadia Family of Companies —Honolulu, HI
- $54,318 - $69,837 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Helpdesk Technician
ISPA Technology —Honolulu, HI
- $70,000 - $100,000 a year
- Extended hours
- Computer Science
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
AGILITY
Servpac —Honolulu, HI
- Office
- Entry level
- Free parking
- Health insurance
Computer Technician
Busch Consulting —Honolulu, HI
- Weekends as needed
- Driver's License
- Entry level
- Paid holidays
- Disability insurance
Help Desk Technician
Hawaii Tech Support —Honolulu, HI
- Email
- English
- Research
- Office
- Health insurance
- Dental insurance
Information Technology Specialist
University Laboratory School - K-12 Hawaii PCS —Honolulu, HI
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- IT
- In-person
- Health insurance
- Retirement plan
Quick Apply
10d
Application Support Technician II
Outrigger Hospitality Group —Honolulu, HI
- $75,000 - $82,500 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
IT Field Service Analyst I (Full-Time, 40 Hours, Day Shift)
The Queens Health Systems —Honolulu, HI
- $79,524 - $97,417 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
IT Service Desk Technician, 99 Main Office
Foodland Super Market, Ltd. —Honolulu, HI
- Weekends as needed
- Writing skills
- Mid-level
- Office
Quick Apply
IT Service Technician
Govcio LLC —Honolulu, HI
- $53,040 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
IT Support Technician
Norpac Fisheries Export —Honolulu, HI
- $22 - $29 an hour
- Full-time
- Mid-level
- SharePoint
Quick Apply
5d
IT Help Desk Specialist
TONY HAWAII AUTOMOTIVE GROUP LLC —Waipahu, HI
- $21 - $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
11d
IT Support Generalist
SMX —‘Aiea, HI
- $90,000 - $99,000 a year
- Computer Science
- Mid-level
- Office
Quick Apply
IT Help Desk I (Pipeline)
Lucayan Technology Solutions LLC —Honolulu, HI
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
Quick Apply
IT Desktop Analyst/Asset I
Bank of Hope —Honolulu, HI
- $21.64 - $22.60 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply

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Technical Services Technician I

Sonic Healthcare USA, Inc -
‘Aiea, HI

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Job Details

Full-time
$22 - $25 an hour

Qualifications

Computer operation
Laptop (troubleshooting support)
IT service management
Windows
Printer (troubleshooting support)
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Incident management operations support
Telecommunications systems
Virtualization
WAN
Server virtualization
Networking equipment (troubleshooting support)
IP networking
Faxing
Desktop administration
Peripheral hardware support

Full Job Description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Location: Aiea, HI (On-site)
Days: Monday - Friday
Hours: Shift scheduled between 6:30am – 6pm

Full-time: Benefit Eligible, 40hr/wk

Base hourly pay rate: $22.00 - $25.00

Position Summary

The Technical Services Technician I provides first line support to internal and external clients for all IT Infrastructure and Application related incidents and requests through request tools, emails and telephone calls. Assigns tickets to the appropriate technology support groups and track them to closure. Advises and assists users in solving problems related to hardware, software, networks and peripherals using available technology. Studies and analyzes systems needs, troubleshoots technical problems and trains users. Advises users on the interpretation of IT reports and report capabilities, limitations, etc. Provides user support, new hire system setups, group metrics and desktop/laptop software evaluations and upgrades. Provides quick response to ensure maximum uptime of all users and performs end user training when necessary.

Job Responsibilities

Essential Functions:

Technical Support:
- Provide immediate response to technical questions and problems related to hardware, network or application related issues.
- Quickly determine the scope and urgency of reported problems.
- Diagnose and troubleshoot problems encountered with personal computer hardware, software and peripherals.
- Resolve common IT issues remotely or in person.
- Provide feedback on open issues.
- Create, resolve and close tickets in a timely manner.
- Participate on an on-call basis.
- Configure and install personal computer hardware and peripherals.
- Provide software installation.
- Proactive engagement with lab and administrative personnel to build trusting relationships.
- Adheres to safety, confidentiality and legal requirements.
Training & Education:
- Provide education on systems to all new employees and existing employees as needed.
- Apply basic understanding of customer service.
- Ability to work with customers of a widely varying skill level and instill confidence in Information Technology.
Inventory & Repairs:
- Manages inventory of personal computing devices in the asset database for their support area.
- Performs limited repairs to hardware,
- Performs limited repairs to hardware, including hard drive, power supply and motherboard replacements, as well as addressing other simple, miscellaneous issues.
Special Projects:
- Participate in process improvement projects.

Skills:

Ability to develop business relationships and communicate effectively with the user community, peers and supervisors.
Apply basic knowledge of processes and resources required to perform analytical and technical tasks on a PC systems.
Experience with help desk or request tracking software.
Experience producing progress reports.
Ability to use data and logic to quickly find solutions to difficult challenges.
Adheres to schedules and agendas and respects others’ time.
Adjusts effectively to new work demands, processes, structures and cultures.

Other Functions:

Perform other duties as assigned.

Job Qualifications

Required:

Minimum of 1 year experience providing IT Support in an Enterprise environment.
Understanding of IT Service Management (Incident and request management).
Basic understanding of Windows Operating System, Personal Computer Hardware, applications and peripherals.
Basic knowledge of desktops, servers, printers, terminal servers, Xerox Document Management, Telecommunication, telecommunications systems, fax servers, and network devices and ability to identify problems and fixes.
Basic networking skills (LAN/WAN/VPN)
Basic server administrative skills (Physical/Virtual)

Preferred:

High School diploma or GED required. Some college or technical school course work related to the Information Technology field a plus.

Physical Capabilities

Light to moderate physical effort (lift/carry up to 50 lbs.)
Occasional reaching, stooping, bending, kneeling and crouching.
Occasional carrying, pushing, and pulling of objects.
Frequent, prolonged standing/sitting/walking.
Extensive computer work.
Frequent use of telephone and fax.
Occasional travel required to interact with Division personnel and/or attend meetings or educational training.

License Certification:

Scheduled Weekly Hours:

Work Shift:

Job Category:

Information Technology

Company:

Sonic Healthcare USA, Inc

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply Now

Refine Your Search

technical support jobs in honolulu hi

Technical Services Technician I

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IT Help Desk I (Pipeline)

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