Top 23 Technical support specialist Jobs in Honolulu Hi

Systems Support Specialist
University of Hawaii FCU —Honolulu, HI
- $60,000 - $80,000 a year
- Weekends as needed
- Basic math
- English
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
10d
IT Support Specialist
Hawaii Tech Support —Honolulu, HI
- $55,000 - $80,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Scripting
- Health insurance
- Dental insurance
Quick Apply
7d
Enterprise Support Specialist / IT Operations Specialist
Kapu Solutions —Honolulu, HI
- $82,000 - $100,000 a year
- Mid-level
2d
SITEC - IT Specialist - Camp H.M. Smith, HI
Peraton —Camp H M Smith, HI
- $112,000 - $179,000 a year
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
IT Help Desk Specialist
Booz Allen Hamilton —Honolulu, HI
- $43,800 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
Help Desk Support Service Specialist – Intermediate (TS/SCI Required)
General Dynamics Information Technology —Ford Island, HI
- $32.69 - $44.23 an hour
- Contract
- Azure
- Travel
- 1 year
- Paid time off
- 401(k) matching
IT Support Specialists
MANTECH —Camp H M Smith, HI
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
User Support Specialist, Senior
Booz Allen Hamilton —Honolulu, HI
- $77,600 - $176,000 a year
- Full-time
- Civil engineering
- Research
- Office
- Disability insurance
- Health insurance
Customer Support Specialist, Comparion
Comparion Insurance Agency —Waipahu, HI
- $53,000 - $82,000 a year
- Full-time
- Research
- Mid-level
- 3 years
NOC Monitor & Surveillance Specialist I
Hawaiian Telcom Inc —Honolulu, HI
- $60,000 - $84,000 a year
- Email
- Mid-level
- Trade school
- Experience equivalent to degree accepted
Quick Apply
8d
POS Specialist
Foodland Super Market, Ltd. —Honolulu, HI
- $55,000 - $60,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Customer service
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Honolulu, HI
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Professional Civil Engineer (Design Technical Support)
Areli —Ford Island, HI
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply
Bose Market Training Specialist - Part Time
Channel Partners —Honolulu, HI
- $20 - $22 an hour
- 8 hour shift
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
- Paid training
- Employee assistance program
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Systems Support Specialist
University of Hawaii FCU —Honolulu, HI
Associate degree in Information Technology or closely related field and two (2) years’ experience providing first level desktop diagnostic and trouble-shooting…
$60,000 - $80,000 a year
Quick Apply
10d
IT Help Desk Support Technician (Temporary)
Remedy Intelligent Staffing —Honolulu, HI
2–5 years of experience in IT help desk or technical support. Provide day-to-day end-user technical support (in-person, phone, and remote).
$26 - $30 an hour
Quick Apply
2d

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Desktop Support Specialist
Proteam Solutions —Columbus, OH
We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
$24 - $28 an hour
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End-User Support Specialist (Hybrid)
Bold Penguin, Inc. —Dublin, OH
1-2 years in a help desk, desktop support, or customer-facing technical support role. Monitor and triage incoming support requests through Jira Service…
$24.00 - $31.25 an hour
10d

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Systems Support Specialist

University of Hawaii FCU -
Honolulu, HI

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year
10 days ago

Benefits

Commuter assistance
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
401(k) matching
Referral program

Qualifications

Record keeping
Coaching
Basic math
Equipment troubleshooting
English
Desktop (troubleshooting support)
Mentoring
Telephone systems
Budget preparation
Productivity software
Desktop administration
Organizational budget management
IT department experience

Full Job Description

DO YOU WANT TO MAKE A DIFFERENCE?

Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.

Position Title: Systems Support Specialist
Department: Information Technology
FLSA Classification: Exempt
Reports to: Information Technology Manager

Employee Benefits

One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.

In addition to competitive pay, we are proud to offer a comprehensive benefits package.

Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities
And Many More!

Position Purpose:

This position is responsible for the primary duty of this position is to provide endpoint support to staff by utilizing hardware, software and troubleshooting expertise. This includes supporting and maintaining existing applications, hardware, and other technology initiatives. This position also supports and maintains the procedures and documentation for best practices of all information systems including device, data and network security, facilities security, and disaster recovery.

Essential Functions:

Technical Support (80%)
- Receives, responds to and monitors the status of support requests for technical assistance and updates case notes to reflect activities performed and status of requests to ensure timely completion of work orders.
- Troubleshoots hardware, software or auxiliary devices, peripherals, and network problems by performing a variety of diagnostic procedures to identify implement appropriate corrective measures.
- Installs, maintains and/or replaces hardware, software, auxiliary devices, peripherals, and network equipment.
- Perform operating system and software updates in a timely manner.
- Conducts daily monitoring/management of credit union information technology systems.
- Responsible for maintaining all information technology and security systems including hardware and software systems, mobile and digital systems, electronic and key access systems, alarm and camera systems, A/V, and voice/phone systems.

Core System Support (20%)
- Accurately and efficiently performs data processing.
- Performs core system configurations.
- Provides support for all core systems applications.
- Maintains and follows all regulatory compliance.

IT Processes
- Monitors and maintains inventory of all laptops, desktop, mobile and peripheral equipment, and accessories including any device documentation.
- Responsible for creating, updating, and maintaining technical documentation of department’s operating procedures and best practices.
- Assists IT Manager in the support and maintenance of strategic short- and long-range plans for the department.
- Contributes and assist is in achieving the strategic objectives of the credit union.
- Adaptable in supporting multiple support areas and locations with varying technology needs.

Performs other duties as assigned.

Performance Standards:

Timely response to system and user issues.
Accurately perform data processing functions.
Ensure departmental accuracy and efficiency is maximized.
Complete all tasks and assignments as required.
Maintain efficient production levels to meet department and strategic goals.
Minimize downtime in information systems.
Maintain member data privacy and security.
Minimize procedural/processing errors.

Qualifications:

Education/Certification:

Associate degree in Information Technology or closely related field and two (2) years’ experience providing first level desktop diagnostic and trouble-shooting support, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Required Knowledge:

Must be proficient in MS Office Suite.

Working knowledge of all information system programs: Core system, e-mail, telephone system, security, facilities, and records management.

Experience Required:

Four (4) years information systems experience.

Financial institution systems knowledge considered to be a strong plus

Skills/Abilities:

Requires the development, preparation, and monitoring of budgets.

Excellent verbal and written communication skills.

Excellent analytical, creative, and problem-solving skills.

Excellent coaching and mentoring skills.

Able to prioritize workload and meet deadlines.

Able to work independently and make sound decisions.

Physical Activities and Requirements of this Position:

Repetitive Motion:

Movements frequently and regularly required using wrists, hands, and/or fingers.

Communication Skills:

Must frequently convey detailed or important instructions or ideas accurately and quickly.

Visual Abilities:

Average visual acuity necessary to read, prepare and inspect documents or products.

Hearing:

Able to hear average or normal conversations and receive information.

Physical Strength:

Sedentary work (sitting most of the time). Must be able to lift, push and pull up to a minimum of 70 lbs.

Reasoning Ability:

Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.

Mathematics Ability:

Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.

Language Ability:

Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.

Working Conditions:

Air-conditioned, smoke-free office setting. Must be able to travel to branch sites.

Attendance Requirements:

Please note that scheduled attendance requirements may change due to business needs.

Business Hours:

Monday through Saturday, as scheduled. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

Quick Apply

Refine Your Search

technical support specialist jobs in honolulu hi

Systems Support Specialist

IT Support Specialist

Enterprise Support Specialist / IT Operations Specialist

SITEC - IT Specialist - Camp H.M. Smith, HI

IT Help Desk Specialist

Help Desk Support Service Specialist – Intermediate (TS/SCI Required)

IT Support Specialists

User Support Specialist, Senior

Customer Support Specialist, Comparion

NOC Monitor & Surveillance Specialist I

POS Specialist

Seasonal, Operations Technical Specialist (Part Time)

Professional Civil Engineer (Design Technical Support)

Bose Market Training Specialist - Part Time

Construction Technical Specialist - Autodesk FORMA ( ACC )

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