Top 5 Customer service assistant Jobs in Hood River, Or

Customer Service Assistant
Veterinary Surgery and Sports Medicine of the Gorge —Hood River, OR
- $17 - $20 an hour
- Full-time
- Bilingual
- Computer skills
- In-person
- Paid training
- Paid time off
Quick Apply
2d
Front Office Manager - Hampton Inn & Suites - Hood River
Merete Hotel Management —Hood River, OR
- $50,000 - $52,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d

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Customer Service Assistant

Veterinary Surgery and Sports Medicine of the Gorge
Hood River, OR

Quick Apply

Job Details

Full-time
$17 - $20 an hour
2 days ago

Benefits

Paid training
Paid time off
On-the-job training
401(k) matching

Qualifications

Bilingual
Companion animal handling
Computer operation
Medical software
Phone communication
Processing cash transactions
Credit card payment processing
Attention to detail
Dog handling
Communication with pet owners
Stocking
Computer skills
Office phone management

Full Job Description

Customer Service Assistant Job Overview

We are looking for a friendly and dependable Customer Service Assistant to join our veterinary team. This position is primarily a reception role, with additional support for our kennel and veterinary teams as needed.

The right person will enjoy working with people and animals, be comfortable in a busy environment, and be able to stay organized while handling multiple tasks. You will be one of the first points of contact for our clients and will help make sure both clients and their pets have a positive experience at our clinic.

This position will include client communication, scheduling, phone calls, record keeping, payments, and other front desk duties, along with helping with basic kennel and veterinary assistant tasks when needed.

Duties: Reception and Client Service

Greet clients and their pets in a friendly and professional manner
Answer phones, respond to client questions, and direct calls as needed
Schedule appointments and help manage the daily appointment schedule
Check clients and patients in and out
Collect payments and handle cash, credit cards, and other forms of payment
Communicate with clients by phone, email, and other clinic communication systems
Make reminder and follow-up calls to clients
Maintain accurate patient and client records
Enter information into the computer and veterinary software
Prepare paperwork and assist with medical records
Keep the reception area clean, organized, and welcoming
Help keep the clinic running smoothly by communicating with the veterinary and kennel teams

Kennel / Veterinary Assistant Support

Assist with basic patient care and handling as directed by the veterinary team
Clean and disinfect kennels, treatment areas, and other areas of the clinic
Help prepare exam rooms and treatment areas
Assist with patient restraint when appropriate and under the direction of the veterinary team
Help with moving and safely handling patients
Assist veterinary staff with basic tasks during appointments and procedures
Help with laundry, dishes, stocking, and general clinic cleaning
Follow clinic safety, cleaning, and patient care procedures

Requirements

Friendly and professional communication skills
Comfortable working with both people and animals
Ability to stay organized and multitask in a busy environment
Strong attention to detail
Basic computer skills and ability to learn veterinary software
Comfortable answering phones and communicating with clients
Ability to handle payments and cash accurately
Able to work well as part of a team
Willingness to learn basic veterinary and animal care skills
Ability to safely handle and work around dogs and cats
Previous veterinary, kennel, receptionist, customer service, or animal care experience is preferred but not required
Bilingual abilities are a plus

What We Are Looking For

We are looking for someone dependable, friendly, willing to learn, and able to jump in wherever help is needed. This position will spend most of the day working at the front desk, but there will be times when helping the veterinary and kennel teams is an important part of the job.

A positive attitude, good communication, and the ability to work well in a team are very important for this position.

Pay: $17.00 - $20.00 per hour

Benefits:

401(k) matching
On-the-job training
Paid time off

Application Question(s):

Do you have experience in a customer facing role?

Work Location: In person

Quick Apply

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customer service assistant jobs in hood river, or

Customer Service Assistant

Front Office Manager - Hampton Inn & Suites - Hood River

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