Top 83 It support Jobs in Hoover, Al

Tier 2/3 Technical Support - MSP
Evolv I.T. —Birmingham, AL
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Birmingham, AL
- $22.05 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Entry Level Technician
Alabama State Department of Education —Mountain Brook, AL
- On call
- Windows
- Entry level
11d
Service Desk Analyst I
RxBenefits, Inc. —Birmingham, AL
- $23.00 - $27.02 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
4d
Hardware Technician
Alabama State Department of Education —Vestavia Hills, AL
- $49,327 - $64,850 a year
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
IT Support Technician - Service Desk
Brasfield & Gorrie, LLC —Birmingham, AL
- Full-time
- Construction site
- Writing skills
- Office
10d
Technology Support Coordinator
B.L. Harbert International, LLC —Birmingham, AL
- Windows
- Bachelor's degree
- Organizational skills
Quick Apply
Global Technology Support Technician
UPS —Birmingham, AL
- Full-time
- Mid-level
- US work authorization
- In-person
- On-the-job training
Full Time Desktop Support Technician
Piggly Wiggly Alabama Distributing, Inc. —Bessemer, AL
- Weekends as needed
- Computer Science
- Mid-level
- Associate's degree
Quick Apply
Computer Support Tech (Help Desk Analyst) (Temp)
University of Alabama at Birmingham —Birmingham, AL
- Temporary
- Ability to lift 50 pounds
- Computer networking
- 1 year
IT Support Specialist
SJE —Hoover, AL
- Online Application
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
IT Field Support Technician
Cellular Sales Verizon Authorized Retailer —Vestavia Hills, AL
- $23 - $33 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
Quick Apply
IT Support I
Motion Industries (MOT) —Birmingham, AL
- Weekends as needed
- Research
- Bachelor's degree
- SharePoint
- Paid holidays
- Health insurance
Quick Apply
Technology Solutions Coordinator
Alabama State Department of Education —Mountain Brook, AL
- Research
- Mid-level
- Office
Information Technology Application Support Analyst
Regions —Hoover, AL
- $105,056.60 - $134,270.00 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Windows
- Health savings account
- Health insurance
IT Support Specialist II (local only)
Kratos Defense —Birmingham, AL
- Online Application
- Mid-level
- Office
- Microsoft Office
- AD&D insurance
- Employee stock purchase plan
Workday Service Desk Support - Finance (Location Flexible)
RSM —Birmingham, AL
- $49,800 - $79,200 a year
- Full-time
- Oracle
- Finance
- Fair chance
- Work from home
- Opportunities for advancement
Tier 1 Help Desk Technician
Brook Valley Management, Inc. —Birmingham, AL
- Weekends as needed
- High school diploma or GED
- Travel
- Communication skills
Onsite Technician
Community Bank Connection, Inc. —Alabaster, AL
- Full-time
- Driver's License
- Driving
- Travel
IT Support Specialist
Creature —Birmingham, AL
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply

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it support jobs near hoover, al

Tier 2/3 Technical Support - MSP

Evolv I.T. -
Birmingham, AL

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Microsoft Windows Server
Customer communication
Remote Desktop Protocol (RDP)
Hyper-V
Firewall
Driver's License
Virtualization
IT support
Customer support ticket management
Server virtualization
Network support
Networking equipment (troubleshooting support)
Technical writing
Escalation handling
Active Directory
Ticketing system technical support

Full Job Description

Tier 2/3 Service Desk Technician – Evolv I.T.

Birmingham, AL (In-Person) | Competitive Pay + Growth Incentives

About the Role:

This isn’t your average “reset passwords all day” service desk job. This is the deep end of the pool. As a Tier 2/3 Service Desk Technician at Evolv I.T., you’ll own complex escalations, solve problems Tier 1 and Tier 2 can’t touch, and play a critical role in delivering white-glove service that wows our clients.

You’ll be working alongside a high-performance team that doesn't clock in at 9 and mentally check out at 5. We’re a company of growth-minded pros who take pride in delivering fast, sharp, and reliable results—every time.

What You’ll Be Doing:

Take the reins on escalated tickets and high-impact incidents from Tier 1 & 2.
Troubleshoot complex systems issues across server, network, and workstation environments.
Own advanced root cause analysis and push permanent solutions—not temporary band-aids.
Serve as a mentor and technical resource to lower-tier techs.
Document solutions with precision and create SOPs for recurring issues.
Interface directly with clients to provide technical leadership and restore trust in tough situations.
Collaborate with our Projects and NOC teams on system upgrades, migrations, and client onboarding.

What We Expect from You:

Minimum 3 years in a Tier 2/3 or escalated support role at an MSP or similar environment.
Advanced knowledge of Microsoft environments, firewalls, servers, virtualization (Hyper-V/VMware), and networking.
You document everything. If it’s not in the ticket, it didn’t happen.
Strong communication skills—you’re confident explaining technical issues in a clear, calm way.
Ownership mentality: You don’t wait for problems to fix themselves—you fix them.
You learn fast, adapt even faster, and always look for a better way to do the job.

This Role is NOT for You If:

You just want a chill 9–5 gig to collect a paycheck.
You’re uncomfortable being held accountable to performance metrics.
You need to be micromanaged or hand-held.
You resist change or avoid feedback.
You’re not hungry to learn, grow, and move up.

Why You’ll Love Working Here:

You'll be challenged every day—and you’ll get better every day.
Work in an environment where high standards, ownership, and impact matter.
Access to ongoing certifications and professional development.
Clear path to leadership roles for those who deliver.
Recognition and rewards for top performers—you’ll never feel invisible here.
You’ll be surrounded by teammates who care about doing things right and growing together.

How to Apply:

We don’t hire resumes—we hire mindsets.

Include a short paragraph in your application answering this:

“What’s the biggest technical problem you’ve solved, and how did you handle it?”

Bonus points if you attach a quick video (2 min max) explaining why you’re ready for a Tier 2/3 role in a high-performance MSP.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Compensation Package:

Performance bonus

Experience:

IT support: 4 years (Required)

Ability to Commute:

Birmingham, AL 35203 (Required)

Ability to Relocate:

Birmingham, AL 35203: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in hoover, al

Tier 2/3 Technical Support - MSP

In-Home Sales & Tech Support (Part Time)

Entry Level Technician

Service Desk Analyst I

Hardware Technician

IT Support Technician - Service Desk

Technology Support Coordinator

Global Technology Support Technician

Full Time Desktop Support Technician

Computer Support Tech (Help Desk Analyst) (Temp)

IT Support Specialist

IT Field Support Technician

IT Support I

Technology Solutions Coordinator

Information Technology Application Support Analyst

IT Support Specialist II (local only)

Workday Service Desk Support - Finance (Location Flexible)

Tier 1 Help Desk Technician

Onsite Technician

IT Support Specialist

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