Top 4 911 telecommunicator Jobs in Houston, Tx

Communications Officer
Harrison County Sheriff’s Office —Houston, TX
- $44,470.40 - $49,920.00 a year
- Overtime
- Microsoft Word
- 18 years or older
- Spanish
- On-the-job training
911 Senior Police Telecommunicator (SPTC)
City of Houston, TX —Houston, TX
- $25.25 - $27.37 an hour
- Overtime
- Military
- Pass drug screening
- Mid-level
Telecommunicator (911 Operator)
City of Baytown —Baytown, TX
- $23.14 - $29.44 an hour
- Overtime
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
10d
Instructor, Public Safety Telecommunicator (9-1-1 Dispatch) - Pool Requisition
Houston Community College —Houston, TX
- Classroom
- Management
- Computer literacy

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911 Emergency Dispatcher 07/24
Cy-Fair FD —Houston, TX
Coordinate communications between field personnel, incident commanders, hospitals, public safety agencies, utilities, and other partner organizations.
$25.43 an hour
Quick Apply
2d
Telecommunications Operator
City of Pearland, TX —Pearland, TX
Additionally, you will be responsible for monitoring radio channels, answering incoming calls to 911, and dispatching communications to the appropriate units.
$21.61 - $23.39 an hour
Quick Apply

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Communications Officer

Harrison County Sheriff’s Office
Houston, TX

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Job Details

Full-time
$44,470.40 - $49,920.00 a year

Benefits

On-the-job training

Qualifications

Microsoft Word
Computer operation
Customer communication
Correspondence management
Confidential information handling
Emergency call-taking protocols
High school diploma or GED
Decision making
Telephone systems
File organization
Office phone management
Office record organization

Full Job Description

POSITION OVERVIEW

The Emergency Dispatch Center (EDC) Communications Officers shall be responsible for receiving, processing, and disseminating calls for service efficiently to attain an appropriate and timely public safety response. Communications Officers must be willing to work during any declared Office of Emergency Management event and accept different hours and days off depending on the demands of the EDC. Communication Officers shall be responsible for carrying out all other assignments as directed by supervisory personnel.

Duties and Responsibilities:

Answer telephone calls and radio communications, resolve issues, provide information, and communicate effectively
Handle confidential and sensitive information in a discreet manner
Receive, process, and disseminate calls for service efficiently to attain an appropriate and timely public safety response
Independently initiate action consistent with existing policies and procedures, based upon observed situations, and utilizing sound judgment
Type correspondence, and reports and assist in the processing of documents as required
Communicate and liaise with Command Staff, employees, other agencies, and the public in a knowledgeable, efficient, and courteous manner
Perform other assignments and duties as required and/or necessary

This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

MINIMUM REQUIREMENTS

“Ability to handle and/or work in stressful situations”

Additional testing may be required

High School Diploma or GED from a U.S. accredited school
Must be at least 18 years of age
United States Citizen or Certificate of Naturalization (See General Information for exceptions)
Valid driver's license or state-issued I.D. (Must be Texas issued by hire date)
Must pass an extensive background investigation, TB skin test, and drug screening
Must pass pre-employment testing and demonstrate essential job skills
Willing to work different shifts to include weekends, holidays, and overtime as required

Knowledge of:

Chapter 49 Penal Code and Transportation Code.

Skilled in

Proficient in correspondence, and reports and assist in the processing of documents as required
Demonstrated proficiency with computer and related software, i.e. Word and Excel
Excellent communication skills, both oral and written

Ability to:

Communicate and liaise with Command Staff, employees, other agencies, and the public in a knowledgeable, efficient, and courteous manner
Create, maintain, and update critical files in an organized manner
Answer telephone calls, resolve issues, provide information, and multitask
Handle confidential and sensitive information in a discreet manner
Receive, process, and disseminate calls for service efficiently to attain an appropriate and timely public safety response
Independently initiate action consistent with existing policies and procedures, based upon observed situations, and utilizing sound judgment
Work overtime and/or varying duty hours as deemed necessary; including weekends, holidays with an excellent attendance record

Continued employment is contingent upon the successful completion of Telecommunicator training and passing all testing required to obtain the Texas Commission on Law Enforcement (TCOLE) Telecommunicator certification within a year of employment.

New hire orientation is 9 a.m.-5 p.m. on the first day and 8 a.m. - 4 p.m. for the next two weeks with Saturday/Sunday off.

On-the-job training is approx. 7 weeks, on one of the three shifts,

6 a.m. - 2 p.m.,
2 p.m. - 10 p.m., or
10 p.m. - 6 a.m., with the same off days as the trainer

Upon completion of training, you will be placed on either the

2 p.m. - 10 p.m. or
10 p.m. - 6 a.m. shift, days off will be determined according to whatever is available

PREFERENCES

Previous experience in emergency dispatch or 911 operation
Bilingual in Spanish
Demonstrated proficiency with computer and related software, i.e. CAD, JIMS, ARS, OMNIXX, etc.

GENERAL INFORMATION

Hours:

40 Hours Per Week / Shift Work
Includes Nights, Weekends, and Holidays
Mandatory Overtime as deemed necessary to fulfill operational needs

Salary and Incentive Pay:

Paid biweekly based on 26 pay periods per year, plus benefits
Up to 14 years of credit for service as a TCOLE Certified Telecommunicator upon hire (Restrictions Apply)

Salary:
Paid biweekly based on 26 pay periods per year, plus benefits
$44,470.40 * annually / $1,710.40 biweekly - Starting
$47,964.80* annually / $1,844.80 biweekly - After 24 months
For detailed information on the benefits offered by Harris County, please click on the "Benefits" tab of this posting.

Applicant submission of the Job Request Packet does not guarantee an interview.
To qualify for this position, the required experience, education, and skills must be clearly stated on your application's employment history.
Resumes are welcome, but we do not use any information provided on your resume for qualifications.
Experience obtained while in the military must also be included as part of your employment history on the application.

Incomplete applications will not be considered

Due to a high volume of applications, positions may close before the advertised closing date if sufficient applications have been received

Citizenship Exceptions

Per SB 252, you may be eligible for TCOLE licensure if you have fulfilled all of the following requirements:

Must be a permanent legal resident
Must be an honorably discharged veteran from the United States armed forces with at least two years of active service (Must have DD-214 that reflects service time and discharge status)
Must provide evidence that they have applied for United States Citizenship

Equal Opportunity Statement
Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.

Apply Now

Refine Your Search

911 telecommunicator jobs in houston, tx

Communications Officer

911 Senior Police Telecommunicator (SPTC)

Telecommunicator (911 Operator)

Instructor, Public Safety Telecommunicator (9-1-1 Dispatch) - Pool Requisition

Discover related jobs

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POSITION OVERVIEW

MINIMUM REQUIREMENTS

PREFERENCES

GENERAL INFORMATION

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