Top 190 County commissioner Jobs in Houston, Tx

Customer Service Representative - Call Center
Harris County Toll Road Authority —Houston, TX
- Temporary
- Word processing
- Basic math
- Pass drug screening
- Health insurance
3d
Community Engagement Coordinator - Alief
Harris County —Houston, TX
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Customer Service Representative- Back Office Services
Harris County Toll Road Authority —Houston, TX
- Temporary
- Word processing
- Basic math
- Pass drug screening
- Health insurance
3d
CSO - Assessor (Adult Probation)
Harris County —Houston, TX
- $4,709.41 - $5,676.66 a month
- Overtime
- Background check
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Community Health Worker
Harris County —Houston, TX
- Weekends as needed
- Spanish
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Community Health & Wellness Education Coordinator
Harris County —Houston, TX
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Record Specialist
Harrison County Sheriff’s Office —Houston, TX
- $52,291.20 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Paid holidays
Customer Service Representative - EZ TAG Storefronts
Harris County Toll Road Authority —Houston, TX
- Temporary
- Word processing
- Basic math
- Pass drug screening
- Health insurance
3d
GOVERNMENT RELATIONS PROJECT MANAGER
Boys & Girls Clubs of Greater Houston —Houston, TX
- $65,000 - $75,000 a year
- Full-time
- Senior level
- Leadership
Buyer- Harris County Office of Purchasing
Harris County —Houston, TX
- Overtime
- Pass drug screening
- Mid-level
- Office
- Disability insurance
- Health insurance
Forensic Interviewer
Harris County —Houston, TX
- Full-time
- Background check
- LMFT
- 5 years
- Disability insurance
- Health insurance
Development Coordinator
Harris County —Houston, TX
- $30 an hour
- Temporary
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
10d
Patient Navigator, (Sheldon)
Harris County —Houston, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- Pass drug screening
- Disability insurance
- Health insurance
Director of Policy & Innovation
Harris County —Houston, TX
- $74.82 an hour
- Full-time
- Pass drug screening
- Office
- Residential
- Disability insurance
- Health insurance
9d
CSO/Case Manager (Adult Probation)
Harris County —Houston, TX
- $4,709.41 - $5,676.66 a month
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Community Supervision Officer Trainer (Adult Probation)
Harris County —Houston, TX
- $4,974.21 - $5,652.76 a month
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Records Coordinator
Harris County —Houston, TX
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Parent/Teen Group Facilitator
Harris County —Houston, TX
- Part-time
- Background check
- Spanish
- Microsoft Outlook
- Disability insurance
- Health insurance
Criminal Justice Policy Advisor
Harris County —Houston, TX
- Weekends as needed
- Pass drug screening
- Office
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
4d
Workforce Case Manager
Harris County —Houston, TX
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Disability insurance
12d

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Customer Service Representative - Call Center

Harris County Toll Road Authority -
Houston, TX

Apply Now

Job Details

Temporary | Full-time
3 days ago

Benefits

Health insurance

Qualifications

Customer communication
Confidential information handling
Word processing
Spreadsheets
Basic math
High school diploma or GED
Individual consumer customer service
Typing
Productivity software
10 key typing

Full Job Description

Position Description

The Customer Service Representative (CSR) builds professional rapport and provides excellent customer service to all inquiries such as EZ TAG fulfillment, updating accounts, and standard violation resolution. Must maintain Payment Card Industry (PCI) compliance as it relates to collecting and processing payments. This position is required to meet defined quantitative and qualitative performance targets to maintain operational standards. The CSR increases and maintains expert knowledge of Harris County Toll Road Authority (HCTRA) products and services and is expected to keep up-to-date with policy, procedural, and product updates.

Duties and Responsibilities:

Using available resources and defined research procedures, establishes professional and friendly rapport with customers by responding quickly and accurately to all inquiries regarding account activity, tag fulfillment, and standard violation resolution.
Maintains PCI compliance as it relates to collecting and processing payments with credit card and/or banking information.
Meets daily qualitative and quantitative targets to maintain operational standards.
Reconciles payments, toll tags, and prepares end-of-day reports as specified per section.
Builds expert and dynamic knowledge of HCTRA products and services; keeps abreast of all procedural and product updates and implementing as directed.

Other Duties:
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Requirements

Education and Experience:
High school diploma or G.E.D. equivalent from an accredited institution.
Previous relevant customer service experience required.
CSR III - 0-1 year of customer service experience
CSR II - 1-3 years' customer service experience
CSR III - 3+ years' customer service experience

Knowledge, Skills, and Abilities:

Ability to speak clearly, correctly and listen effectively.
Knowledge of basic math.
Good written and interpersonal skills.
Strong customer service skills.
Good analytical and organization skills.
Working knowledge of personal computers and related software; Microsoft Office including word processing, spreadsheets, and databases.
Must possess keyboarding skills of 30 wpm and 10-key touch.
Ability to work in a team environment and be open to change.
Multi-tasking capabilities; ability to think logically and time management organized, flexible, and goal-oriented.
Ability to exercise tact and to handle customer interactions in a fast, courteous and efficient manner.
Ability to establish and maintain effective working relationships with others.
Must be able to maintain confidentiality.

Physical Demands:
The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You must also attach a resume to the application as supporting document but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type and Typical Hours Work:

This is a full time position.
Days of work and hours may vary based on business needs of the department and shift to include days, evenings, nights, and weekends.

Work Environment:
There are no major sources of discomfort. A normal office environment with acceptable lighting, temperature, and air conditions is provided. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Reporting Relations:

Reports To Position: Lead CSR, CSR Supervisor

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Equal Opportunity Statement

Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email: [email protected]

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

Medical
Dental
Vision
Wellness
Life Insurance
Long-term Disability
Employee Assistance Program
10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
10 county holidays plus one (1) floating holiday
Professional Development Opportunities
Dependent Care Reimbursement Plan
Healthcare Reimbursement Account
457 Deferred Compensation Plan
Retirement pension (TCDRS)
Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website: https://benefitsathctx.com/

Apply Now

Refine Your Search

county commissioner jobs in houston, tx

Customer Service Representative - Call Center

Community Engagement Coordinator - Alief

Customer Service Representative- Back Office Services

CSO - Assessor (Adult Probation)

Community Health Worker

Community Health & Wellness Education Coordinator

Record Specialist

Customer Service Representative - EZ TAG Storefronts

GOVERNMENT RELATIONS PROJECT MANAGER

Buyer- Harris County Office of Purchasing

Forensic Interviewer

Development Coordinator

Patient Navigator, (Sheldon)

Director of Policy & Innovation

CSO/Case Manager (Adult Probation)

Community Supervision Officer Trainer (Adult Probation)

Records Coordinator

Parent/Teen Group Facilitator

Criminal Justice Policy Advisor

Workforce Case Manager

I want to receive the latest job alert for county commissioner in houston, tx

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