Top 1061 Customer advocate i Jobs in Houston, Tx

Customer Support Representative (Hybrid)
Homebase —Houston, TX
- $20 - $22 an hour
- Full-time
- Hybrid work
- Background check
- Office
- Fair chance
- Commuter assistance
- Paid parental leave
Admissions Representative
Nevada Career Education Inc —Houston, TX
- $21 - $23 an hour
- Full-time
- Customer service
- High school diploma or GED
- Entry level
Customer Service Advocate
Mazak Corporation —Houston, TX
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
5d
Assistant Overnight Front Desk Manager
Marriott International, Inc —Houston, TX
- $25.48 - $28.85 an hour
- Overnight shift
- No experience needed
- Mid-level
- Hotel
6d
Customer Service Representative
Southwest Power and Light —Houston, TX
- Spanish
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Front Desk Team Member
Chen Medical Associates —Houston, TX
- $14.30 - $20.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Opportunities for advancement
5d
Material Technician/Packager, 1st Shift
Majestic Steel USA, Inc. —Houston, TX
- From $17.75 an hour
- Overtime
- Computer literacy
- Forklift
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
13d
Customer Service Representative
TexPo Energy —Houston, TX
- Spanish
- Computer literacy
- Basic math
Receptionist - State Farm Agent Team Member
Brittaney Allen - State Farm Agent —Houston, TX
- $45,000 - $65,000 a year
- Full-time
- Office
- Children
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Access Specialist I
SOL Mental Health —Pearland, TX
- $19 - $21 an hour
- Hybrid work
- Office
- Computer skills
- Communication skills
Quick Apply
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc. —Houston, TX
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Community Connector - Hybrid Must reside in Houston, TX
Molina Healthcare —South Houston, TX
- $16.40 - $31.97 an hour
- Full-time
- Bilingual
- Up to 50% travel
- Nursing home
- Health insurance
12d
Youth Career Advisor
BAKERRIPLEY —Houston, TX
- Full-time
- Research
- Mid-level
- Bachelor's degree
11d
Baker and Packager Associate
Sam's Club —Houston, TX
- $16 - $23 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Senior Patient Liaison - Ben Taub
Harris Health —Houston, TX
- $26.87 - $34.26 an hour
- Overtime
- Spanish
- Nursing
- Customer service
Part-time Academy Class Monitor
Houston Ballet —Houston, TX
- $15 an hour
- Part-time
- Experience working with children
- Criminal background check
- Communication skills
Quick Apply
Produce Associate
Sam's Club —Houston, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Staff Registered Nurse- Neurology (Medical Center)
Houston Methodist Specialty Physician Group —Houston, TX
- Full-time
- Nursing
- Microsoft Outlook
- Medication administration
Staff Nurse I/II/III - Urology
UTHealth Houston —Houston, TX
- Nursing
- Surgery
- RN License
- Health insurance
- Employee discount
Staff Nurse II - Practice Plan-(Family Medicine)
UTHealth Houston —Houston, TX
- Nursing
- RN License
- BLS Certification
- Health insurance
- Employee discount

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customer advocate i jobs near houston, tx

Customer Support Representative (Hybrid)

Homebase -
Houston, TX

Apply Now

Job Details

Full-time
$20 - $22 an hour

Benefits

Commuter assistance
Stock options
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Flextime
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Live chat
Post-sales product instruction
Personal service client interaction documentation
Client onboarding
Email customer support
Texting/chatbox tools
Phone communication
AI tools proficiency
Financial software
Managing clients in a customer support role
Customer engagement
SaaS platforms
Needs-based selling
Experience with SaaS (as product category for technical sales engineers)
Customer support
Payroll systems (technically supported)
SaaS
Communication skills
Email support
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

Next Class Start Date: Tuesday, August 25, 2026

Your Impact Starts Here

As a Customer Support Representative, you’ll serve as a frontline advocate for our customers—helping them get real value from Homebase and supporting their day-to-day needs. The work centers on delivering thoughtful customer support, onboarding guidance, and consultative recommendations. This includes troubleshooting issues, developing a strong understanding of product features, and identifying plans or upgrades that best support each customer’s business. The role works closely with teammates and enablement partners to ensure customers feel supported at every stage of their journey.

We’re looking for customer-first, motivated professionals who enjoy helping people and solving problems in a fast-paced environment. Empathy, clear communication, and curiosity show up in every interaction—whether over chat, phone, or email. Comfort with modern tools, including AI-powered systems, helps the work move faster and smarter, alongside a strong sense of ownership and openness to feedback. This is a performance-driven environment where effort and results are recognized, and where ongoing training and continuous growth in product and customer expertise are part of how the work evolves.

These are the key ways you’ll contribute and create impact in this role:

Support customers via live chat, email, and phone, delivering a thoughtful, solution-oriented experience
Understand customer needs and guide them toward the right Homebase features or plans
Educate customers on product functionality and best practices to drive successful onboarding
Handle a high volume of daily interactions while meeting performance metrics (efficiency, CSAT, call time, sales outcomes)
Use AI-enabled tools to assist with issue resolution, documentation, and productivity
Accurately document customer interactions and outcomes in internal systems
Stay current on Homebase product updates and process changes
Participate in team meetings, training sessions, and knowledge sharing
Take ownership of your results, learn from feedback, and continuously improve

The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:

1–3 years of customer service, support, sales, or call-center experience (SaaS experience is a plus, not required)
Payroll, time tracking, or financial software experience is a plus
Strong written and verbal communication skills
Comfort navigating web and mobile applications
Ability to manage time, stay organized, and adapt in a queue-based environment
Willingness to learn and use AI tools as part of daily workflows
A growth mindset, curiosity, and a strong sense of accountability

The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

Be Customer Obsessed – Solve problems with empathy and creativity.
Move Fast, Learn Fast – Experiment, take action, and grow every day.
Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer

Ownership & Financial Security: Stock options + 401(k) with 4% match
Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
Flexible Time: 20 days PTO + company holidays
AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.
Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
Protection Plans: Life insurance + short/long-term disability coverage
Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Monday-Thursday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.

What to Expect During the Interview Process

Complete a Take-Home Assessment
Meet the Talent Acquisition team
Meet the Hiring Manager & Stakeholders in our Houston Office, Jennifer G and Chris P
Meet with the Director of Customer Experience, Hamza K.
Background Check + Offer Stage
Welcome to the team, Homie

Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!

Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Hey, We’re Homebase

Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2M+ workers—and we’re just getting started.

At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.

Apply Now

Refine Your Search

customer advocate i jobs in houston, tx

Customer Support Representative (Hybrid)

Admissions Representative

Customer Service Advocate

Assistant Overnight Front Desk Manager

Customer Service Representative

Front Desk Team Member

Material Technician/Packager, 1st Shift

Customer Service Representative

Receptionist - State Farm Agent Team Member

Patient Access Specialist I

Mobile Associate, Store-in-Store - Retail Sales

Community Connector - Hybrid Must reside in Houston, TX

Youth Career Advisor

Baker and Packager Associate

Senior Patient Liaison - Ben Taub

Part-time Academy Class Monitor

Produce Associate

Staff Registered Nurse- Neurology (Medical Center)

Staff Nurse I/II/III - Urology

Staff Nurse II - Practice Plan-(Family Medicine)

I want to receive the latest job alert for customer advocate i in houston, tx

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