Top 8653 Customer programs manager Jobs in Houston, Tx

Manager, Customer Experience - Enterprise
NAVEX —Houston, TX
- $125,000 a year
- Full-time
- Hybrid work
- 3 years
- Mentoring
- Senior level
Manager - Facilities and Test Management JSC
Amentum —Houston, TX
- $80,604.18 - $150,000.00 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Registered Vascular Sonographer
Vital Heart and Vein —Houston, TX
- Full-time
- Background check
- Customer service
- BLS Certification
- Travel reimbursement
- Health insurance
Quick Apply
Mortgage Loan Officer
Lonestar Premier Mortgage, LLC —Houston, TX
- $38,014 - $259,058 a year
- Full-time
- Sales
- Customer service
- Writing skills
Quick Apply
Call Center Sales Floor Manager
Via Energy Solutions —Houston, TX
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Paid time off
Commercial Pest Control General Manager
Confidential —Houston, TX
- $115,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Project Engineer - Commercial Construction (Electrical)
TRIO Electric —Houston, TX
- $60,000 - $70,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Assistant Athletic Program Director (Gymnastics Instructor)
Dominique Dawes Academy —Jersey Village, TX
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- CPR Certification
- Mid-level
- Health savings account
- Health insurance
Quick Apply
10d
Regional Sales Manager
PROFORCE LAW ENFORCEMENT —Houston, TX
- From $70,000 a year
- Overnight shift
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
12d
Special Fabrication Lead
Morrell Masonry Supply, Inc. —Houston, TX
- $18 - $21 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- AD&D insurance
Quick Apply
Physical Therapist/ Center Manager
VIBRANTCARE REHABILITATION —Pearland, TX
- Up to $120,000 a year
- Full-time
- CPR Certification
- Management
- Current TB test
- Continuing education credits
- Loan repayment program
Quick Apply
Quality Health Safety Environment Director (High- Pressure Vessel & Gas Industry)
Composite Advanced Technologies —Houston, TX
- $135,000 - $150,000 a year
- Full-time
- Engineering
- Mentoring
- In-person
- Health insurance
- Dental insurance
Quick Apply
Seasoned HVAC Technician (2–4 Years Experience) | $2,000 Sign-On Bonus
Champion & Nash —Pasadena, TX
- $28 - $40 an hour
- Full-time
- Mid-level
- Residential
- Ability to lift 50 pounds
- Paid training
- Paid parental leave
Quick Apply
11d
Employee Benefits Producer
INSURICA, Inc. —Houston, TX
- $50,000 - $120,000 a year
- Full-time
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Electronic Security Technician
Automation Integrated —Houston, TX
- $20 - $24 an hour
- Full-time
- Background check
- Pass drug screening
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
14d
PRECAST CONCRETE PLANT SUPERVISOR
Camp Logan Cement Works Inc. —Houston, TX
- $120,000 - $160,000 a year
- Full-time
- 5 years
- Supervising experience
- Recruiting
- Health savings account
- Health insurance
Quick Apply
12d
Manager of Sales
bp —Houston, TX
- $90,000 - $120,000 a year
- Full-time
- Background check
- Up to 50% travel
- Bachelor of Science
- Paid holidays
- Disability insurance
6d
Blood Bank Specialist
Gulf Coast Blood —Houston, TX
- Overtime
- 3 years
- Bachelor's degree
- Mentoring
- Free parking
Quick Apply
14d
Sr Engineer II
Energy Transfer Partners —Houston, TX
- Full-time
- Bachelor of Science
- Engineering
- Office
- Profit sharing
- Paid time off
Quick Apply
10d
Sales Manager
Springhill Suites Sugarland —Sugar Land, TX
- $44,500 - $51,500 a year
- Online Application
- Mid-level
- Hotel
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply

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customer programs manager jobs near houston, tx

Manager, Customer Experience - Enterprise

NAVEX -
Houston, TX

Apply Now

Job Details

Full-time
$125,000 a year

Qualifications

Coaching
Task prioritization

Full Job Description

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

NAVEX is seeking a Manager, Customer Experience to lead a team of Enterprise Customer Experience Managers responsible for delivering strategic, value-driven engagement across our most strategic enterprise customer base. This leader will drive customer retention, adoption, satisfaction, and expansion readiness by developing high-performing talent, strengthening operational excellence, and ensuring consistent execution of NAVEX’s Customer Lifecycle Value & Impact Framework.

As a Manager, Customer Experience, you will coach and develop a team focused on helping customers realize measurable business outcomes while building trusted relationships with executive stakeholders. You will partner cross-functionally with Sales, Product, Services, Support, and Leadership teams to elevate the customer experience and scale best practices across the organization.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

Lead, coach, and develop a team of Enterprise Customer Experience Managers focused on delivering exceptional customer outcomes and experiences
Drive team performance across key customer success metrics including retention, adoption, customer satisfaction, and expansion readiness
Establish operational rigor and consistency in customer engagement strategies, account planning, and lifecycle execution
Partner with executive stakeholders internally and externally to strengthen strategic customer relationships and resolve escalated risks
Monitor portfolio health trends and leverage analytics to proactively identify risks, opportunities, and operational improvements
Collaborate cross-functionally with Sales, Product, Services, Support, and Leadership teams to align customer strategies and business priorities
Champion customer advocacy initiatives including references, advisory boards, case studies, and strategic customer engagement programs
Build scalable processes, playbooks, and best practices that improve customer experience delivery and team effectiveness
Support organizational change initiatives and help drive adoption of new tools, workflows, and customer engagement strategies
Foster a high-performance, accountable, and growth-oriented team culture aligned to NAVEX values

What you’ll bring:

5+ years of experience in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership
3+ years of people leadership experience managing customer-facing teams
Proven success improving customer retention, adoption, and expansion performance within enterprise or SaaS environments
Strong coaching, mentoring, and performance management capabilities
Expertise in customer health frameworks, lifecycle management, and data-driven CX strategies
Analytical mindset with the ability to translate data into strategic insights
Strong communication, cross-functional collaboration and problem-solving skills
Ability to manage competing priorities in a fast-paced, high-growth environment
Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
The starting pay for this role is $125,000 per annum with a 10% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status

Apply Now

Refine Your Search

customer programs manager jobs in houston, tx

Manager, Customer Experience - Enterprise

Manager - Facilities and Test Management JSC

Registered Vascular Sonographer

Mortgage Loan Officer

Call Center Sales Floor Manager

Commercial Pest Control General Manager

Project Engineer - Commercial Construction (Electrical)

Assistant Athletic Program Director (Gymnastics Instructor)

Regional Sales Manager

Special Fabrication Lead

Physical Therapist/ Center Manager

Quality Health Safety Environment Director (High- Pressure Vessel & Gas Industry)

Seasoned HVAC Technician (2–4 Years Experience) | $2,000 Sign-On Bonus

Employee Benefits Producer

Electronic Security Technician

PRECAST CONCRETE PLANT SUPERVISOR

Manager of Sales

Blood Bank Specialist

Sr Engineer II

Sales Manager

I want to receive the latest job alert for customer programs manager in houston, tx

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