Top 831 Desk lead Jobs in Houston, Tx

Customer Support Specialist - 100% Remote!
Converge Technology Solutions —Houston, TX
- Full-time
- Remote
- High school diploma or GED
- Mentoring
- Typing
3d
Assistant Overnight Front Desk Manager
Marriott International, Inc —Houston, TX
- $25.48 - $28.85 an hour
- Overnight shift
- No experience needed
- Mid-level
- Hotel
Front Desk Client Liaison
Allora —Houston, TX
- $23 - $28 a year
- Full-time
- Mid-level
- Clinic
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
13d
Senior Mechanical Engineer - Web Handling and Conveyance Systems
MetOx International, Inc. —Houston, TX
- Office
- Mentoring
- Senior level
- Paid parental leave
- Relocation assistance
Physical Therapist
Fyzical Therapy& Balance Centers - Copperfield —Houston, TX
- $85,000 - $110,000 a year
- Part-time
- Background check
- Surgery
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health insurance
Quick Apply
Certified Personal Trainer
Amped Fitness —Houston, TX
- $48,000 - $160,000 a year
- Part-time
- Background check
- Anatomy knowledge
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Certified Personal Trainer
Amped Fitness —Houston, TX
- $60,000 - $160,000 a year
- Full-time
- Anatomy knowledge
- In-person
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Technical Support Engineer - Lead (Supervisory)
Expert Computer Solutions —Houston, TX
- From $37.50 an hour
- 8 hour shift
- Background check
- Azure
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Master Electrician
Gulfstream Container —Houston, TX
- From $38 an hour
- Full-time
- Organizational skills
- In-person
- Senior level
- Health insurance
Quick Apply
6d
Civil/Structural Engineer
Saulsbury Industries —Houston, TX
- Full-time
- Background check
- Management
- 5 years
Quick Apply
10d
SR Civil/Structural Engineer
Saulsbury Industries —Houston, TX
- Full-time
- Background check
- Management
- Construction site
Quick Apply
10d
In Home Roofing Sales Consultant (Uncapped Commission + Leads Provided)
Ruff Roofing —Houston, TX
- $100,000 - $200,000 a year
- Full-time
- In-person
- Entry level
- Under 1 year
Quick Apply
3d
E&I Designer - Substation
Saulsbury Industries —Houston, TX
- Full-time
- Background check
- 5 years
- System design
Quick Apply
9d
Senior Ecommerce Manager
MAGNETO & DIESEL INJECTOR SERVICE INC —Humble, TX
- Full-time
- Marketing
- 5 years
- Merchandising
Quick Apply
Zillow Flex Real Estate Agent
ERA Real Estate Experts —Houston, TX
- $50,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- Real Estate License
- Professional development assistance
- Flexible schedule
Quick Apply
Senior Market Development Team Leader
Direct Auto —Houston, TX
- $70,540 - $96,985 a year
- Online Application
- Hybrid work
- Bachelor's degree
- US work authorization
- Fair chance
Sr. Digital Advertising Strategist
MAGNETO & DIESEL INJECTOR SERVICE INC —Humble, TX
- Full-time
- Marketing
- Pass drug screening
- Office
Quick Apply
Laser Hair Removal Technician
daniéle laser + aesthetics —Friendswood, TX
- $14 - $20 an hour
- Part-time
- Background check
- Cosmetology License
- Sales
- Paid training
- On-the-job training
Quick Apply
IT Manager
Confidential —Houston, TX
- $135,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
6d
Sales Assistant
Lifetime Roofing —Spring, TX
- $15,000 - $35,000 a year
- Part-time
- Residential
- Driver's License
- Reliable transportation
- Opportunities for advancement
- Flexible schedule
Quick Apply

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desk lead jobs near houston, tx

Customer Support Specialist - 100% Remote!

Converge Technology Solutions -
Houston, TX

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Content creation for technical audiences
Email customer support
Technical support via phone
Phone communication
Technical documentation
Customer support
Typing
Productivity software
Technical support via email
Technical writing experience within technology
Task assignment
Client interaction via phone calls

Full Job Description

Practice: Managed Services
Position Title: Customer Support Specialist
Position Location: Remote
Reports to: Team Lead Customer Support

Job Summary:
Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today’s technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 11:30am CST – 8:00pm CST

FLSA Status:
Non-Exempt.

Essential Functions:

Provides first level support for inbound Interactions and requests from end users, staff and patients.
Maintain end-to-end responsibility for end users support needs providing timely, reliable, and courteous service.
Participate in and adhere to all standard operating procedures.
Assists with the development and improvement of work instructions, procedures, and documentation.
Exceptional Attendance is a must.
Mentor and assist with training new Customer Support Specialists.
Assists other Customer Support Specialists by acting as a touchpoint to hand off in depth issues before escalating out of the Level 1 support group. Conduct regular queue management to ensure adherence to standard operating procedures.
Maintain appropriate level of skills to handle incidents and requests in line with established service levels.
Provide feedback of intelligence gained through customer interactions.
Make or suggest updates to the Knowledge within the Knowledge Management databases.
Other duties as assigned.

Required Skills/Abilities/Competencies

Excellent verbal and written communication skills. Professionally respond to telephone calls, emails, chats, and voicemails for customer support.
Technical writing experience
Innovative, team-oriented problem solver.
Excellent interpersonal and customer service skills. Strong commitment to providing quality service.
Excellent organizational, time management and follow through skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Experience troubleshooting Microsoft Office.
Ethical and Critical Thinking.
Ability to type at least 25 words a minute.

Education and Experience:

High school diploma or equivalent.
2 years’ experience working in a customer service role preferred but not required.
Call Center experience preferred but not required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Now

Refine Your Search

desk lead jobs in houston, tx

Customer Support Specialist - 100% Remote!

Assistant Overnight Front Desk Manager

Front Desk Client Liaison

Senior Mechanical Engineer - Web Handling and Conveyance Systems

Physical Therapist

Certified Personal Trainer

Certified Personal Trainer

Technical Support Engineer - Lead (Supervisory)

Master Electrician

Civil/Structural Engineer

SR Civil/Structural Engineer

In Home Roofing Sales Consultant (Uncapped Commission + Leads Provided)

E&I Designer - Substation

Senior Ecommerce Manager

Zillow Flex Real Estate Agent

Senior Market Development Team Leader

Sr. Digital Advertising Strategist

Laser Hair Removal Technician

IT Manager

Sales Assistant

I want to receive the latest job alert for desk lead in houston, tx

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