Top 776 Family support coordinator Jobs in Houston, Tx

Hospitality Concierge Coordinator
THE COLONNADES AT REFLECTION BAY —Pearland, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
Outreach & Admissions Coordinator
Avanta Care LLC —Houston, TX
- $10 - $12 an hour
- Part-time
- Computer literacy
- Typing
- Communication skills
- Flexible schedule
Quick Apply
Education Program Coordinator (Manufacture Your Path)
Learning Undefeated —Texas
- $45,000 - $50,000 a year
- Weekends as needed
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Luxury Customer Service
Zadok Jewelers —Houston, TX
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Customer Support Coordinator
NOV Inc. —Houston, TX
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
- AD&D insurance
- Paid holidays
Patient Services Coordinator - Ambulatory Business Services
MD Anderson —Houston, TX
- $19.23 - $28.84 an hour
- Full-time
- Hybrid work
- Hospital
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
5h
Patient Care Coordinator (Remote)
Patient Accounting Service Center, LLC —Houston, TX
- $18 - $20 an hour
- Overtime
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Administrative Coordinator - Child Care Scholarships
Houston-Galveston Area Council —Houston, TX
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Outreach Coordinator – Family Engagement
Houston-Galveston Area Council —Houston, TX
- $65,000 - $75,000 a year
- Full-time
- Spanish
- English
- 3 years
PROGRAM ADMIN ASSISTANT
The Women's Home —Houston, TX
- $40,000 - $45,000 a year
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Patient Services Coordinator
Texas Oncology —Kingwood, TX
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
6d
Patient Services Coordinator - Endoscopy Center
MD Anderson —Houston, TX
- $19.23 - $28.84 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Document and Mailroom Coordinator
Anywhere Real Estate —Houston, TX
- Full-time
- Microsoft Outlook
- Inventory management
- Office
- Wellness program
- Paid parental leave
Associate Wedding Coordinator
Next Chapter Weddings —Houston, TX
- $20 - $40 an hour
- Part-time
- Hybrid work
- Mid-level
- Leadership
- Under 1 year
- Flexible schedule
Quick Apply
10d
Administrative Assistant (Part Time) - Kingwood, TX
Sylvan Learning - Southwest Texas —Houston, TX
- Part-time
- Background check
- Computer literacy
- Office
Quick Apply
Patient Access Coordinator
CCRM Fertility —Houston, TX
- $18 - $20 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Paid holidays
Quick Apply
Patient Services Coordinator - Sugarland
MD Anderson —Sugar Land, TX
- $19.23 - $28.84 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- AD&D insurance
- Paid holidays
4d
Administrative Coordinator - Front Office & Accounting Support (Full Time) - Houston, TX
A&C Plastics —Houston, TX
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Profit sharing
- Paid holidays
Quick Apply
Medical Services Coordinator
LifeStance Health —Houston, TX
- From $21 an hour
- Full-time
- Psychiatry
- HIPAA
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
5d
HR Coordinator
Wisenbaker Builder Services —Houston, TX
- Email
- Office
- Residential
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply

I want to receive the latest job alert for family support coordinator in houston, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

family support coordinator jobs near houston, tx

Administrative Coordinator jobs in Houston, TX

Human Resources Coordinator jobs in Houston, TX

Education Coordinator jobs in Texas

Customer Support Coordinator jobs in Houston, TX

Documentation Manager jobs in Houston, TX

Childcare Provider jobs in Houston, TX

Customer Service Representative jobs in Houston, TX

Patient Access Coordinator jobs in Houston, TX

Patient Care Coordinator jobs in Houston, TX

Administrative Assistant jobs in Houston, TX

Patient Services Coordinator jobs in Houston, TX

Wedding Planner jobs in Houston, TX

Outreach Coordinator jobs in Houston, TX

Administrative Assistant jobs in Downers Grove, IL

Administrative Coordinator jobs in Syracuse, NY

Administrative Coordinator jobs in Lombard, IL

Administrative Coordinator jobs in Bend, OR

Administrative Coordinator jobs in Indianapolis, IN

Administrative jobs in Missoula, MT

Administrative jobs in Columbia, MD

Hospitality Concierge Coordinator

THE COLONNADES AT REFLECTION BAY -
Pearland, TX

Quick Apply

Job Details

Full-time

Benefits

Continuing education credits
Health insurance
Dental insurance
401(k) matching

Qualifications

Customer communication
Long-term care facility experience
Conflict management
Productivity software
CNA

Full Job Description

Shift Type: 2nd: 2 pm - 10 pm, Monday to Friday

Job Summary:

The Hospitality Concierge Coordinator position serves as the primary point of contact for newly admitting patients/family members, delivering exceptional service and creating a welcoming, personalized experience. This position is responsible for anticipating the needs of the patients, coordinating services, facilitating communications with the interdisciplinary team, resolving concerns, and ensuring every interaction reflects the organization’s commitment to hospitality and service excellence. The Hospitality Concierge Coordinator acts as a host, resource, and advocate to enhance the patient’s satisfaction and experience.

Qualifications:

Certified as a Nursing Assistant with a valid certification
Minimum 1 year in a Long-Term Care setting
Minimum 2 years in customer service, hospitality, hotel, concierge, guest services or related experience preferred.
Experience working in luxury hospitality, healthcare hospitality, senior living, or customer facing environments in highly desirable.
Exceptional interpersonal and customer service skills.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to remain professional under pressure.
Strong organizational and multitasking capabilities.
Proficiency in Microsoft Office suite of products.
Demonstrated commitment to service excellence and guest satisfaction.

Essential Functions:

Admission Experience Management

Serve as the primary hospitality contact for new admissions and their families.
Conduct pre-admission welcome calls to introduce the facility, answer questions, and provide admission information.
Coordinate with facility departments to ensure rooms are clean, prepared, and admission-ready.
Gather patient preferences, personal interests, routines, and comfort needs to support person-centered care.
Greet new patients and families upon arrival, providing a warm, personalized welcome.
Escort patients and families throughout the admission process and assist with orientation to the facility.

Patient and Family Experience

Build positive relationships with patients, residents, visitors, and family members.
Ensure patients and families understand facility resources, services, and key contacts.
Provide ongoing support and assistance throughout the patient's stay.
Conduct several customer service rounds and follow-up visits during the first 72 hours following admission.
Document concerns, requests, and service opportunities and communicate them to appropriate departments daily
Promote patient dignity, respect, and individualized service.

Communication and Service Coordination

Act as a liaison between patients, families, and interdisciplinary team members.
Coordinate initial telehealth visit with Nurse Practitioner within 36 hours of admission.
Facilitate communication between nursing, therapy, nutrition, activities, social services, housekeeping, and administration.
Assist families with questions regarding schedules, services, visitation, and general facility operations.
Ensure family concerns are communicated and resolved in a timely manner.
Support facility leadership in maintaining effective communication with residents and families.

Service Recovery

Proactively identify and resolve service issues before they escalate.
Investigate customer concerns and follow through to resolution.
Maintain documentation of service recovery actions and outcomes.
Escalate clinical concerns immediately to licensed nursing staff.
Follow up with patients and families to ensure satisfaction with resolutions.

Hospitality and Facility Environment

Ensure a welcoming, professional, and comfortable lobby and reception environment.
Support special events, celebrations, family meetings, and facility engagement activities.
Ensure hospitality standards are consistently demonstrated by all team members.
Assist visitors with wayfinding, directions, and general information.
Promote a culture of excellence and customer service throughout the facility.

Quality and Satisfaction Initiatives

Support patient and family satisfaction initiatives.
Assist leadership in improving CoreQ satisfaction outcomes.
Participate in customer service training and quality improvement activities.
Monitor trends in patient and family feedback and communicate opportunities for improvement.
Assist with hospitality-based programs designed to improve resident engagement and satisfaction.

Compliance

Maintain confidentiality of patient information in accordance with HIPAA regulations.
Follow all facility policies, procedures, and safety guidelines.
Attend required training and in-service education programs.
Perform additional duties as assigned.

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

Please visit cantexcc.com for more information on this location.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

#HP

Quick Apply

Refine Your Search

family support coordinator jobs in houston, tx

Hospitality Concierge Coordinator

Outreach & Admissions Coordinator

Education Program Coordinator (Manufacture Your Path)

Luxury Customer Service

Customer Support Coordinator

Patient Services Coordinator - Ambulatory Business Services

Patient Care Coordinator (Remote)

Administrative Coordinator - Child Care Scholarships

Outreach Coordinator – Family Engagement

PROGRAM ADMIN ASSISTANT

Patient Services Coordinator

Patient Services Coordinator - Endoscopy Center

Document and Mailroom Coordinator

Associate Wedding Coordinator

Administrative Assistant (Part Time) - Kingwood, TX

Patient Access Coordinator

Patient Services Coordinator - Sugarland

Administrative Coordinator - Front Office & Accounting Support (Full Time) - Houston, TX

Medical Services Coordinator

HR Coordinator

I want to receive the latest job alert for family support coordinator in houston, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected