Top 314 Head of customer success Jobs in Houston, Tx

Head of Customer Success
DNV —Houston, TX
- Full-time
- Hybrid work
- Background check
- Computer Science
- Engineering
- Commuter assistance
- Paid parental leave
Lead Physical Therapy Assistant
Reliant Rehabilitation —Kingwood, TX
- $37 - $42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Relocation assistance
- Health insurance
Quick Apply
Territory Sales Manager - Commercial Kitchen Solutions
TFGROUP LLC —Houston, TX
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Contracts
- Restaurant
- Paid training
- Paid holidays
Quick Apply
Fence Technician
United Site Services —Tomball, TX
- $18.56 - $25.06 an hour
- Full-time
- Mid-level
- Team management
- US work authorization
- Health savings account
- AD&D insurance
12d
Trailer Technician (CDL required)
United Site Services —Tomball, TX
- $22.80 - $31.92 an hour
- Full-time
- Sanitation
- CDL A
- Mid-level
- Health savings account
- AD&D insurance
Data Center Fiber Splicer
Centerline Communications —Houston, TX
- Weekends as needed
- Clean driving record
- Schematics
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Head of Innovation- Infrastructure, Protection, & Repair
Sirius Talent —Houston, TX
- $140,000 - $170,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Quick Apply
Data Center Fiber Splicer
Centerline Communications —Houston, TX
- Weekends as needed
- Clean driving record
- Schematics
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Data Center Fiber Splicer
Centerline Communications —Houston, TX
- Weekends as needed
- Clean driving record
- Schematics
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Houston, TX
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Data Center Fiber Splicer
Centerline Communications —Houston, TX
- Weekends as needed
- Clean driving record
- Schematics
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Head of Sales (Coach/Player)
OTC Enterprises (Absolute Electric Supply) —Houston, TX
- Mentoring
- Recruiting
- Senior level
- Paid holidays
- Health insurance
Remote Independent Medicare Sales Agent (1099)
MyPlanAdvocate —Texas
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
12d
WEEKENDS OFF Automotive Technician / Mechanic - Friendswood
Christian Brothers Automotive Friendswood —Friendswood, TX
- $35 - $55 an hour
- Full-time
- ASE Certification
- 5 years
- Computer literacy
- Paid training
- Health insurance
Quick Apply
WEEKENDS OFF Automotive Technician / Mechanic - Pearland
Christian Brothers Automotive Shadow Creek Ranch —Pearland, TX
- $30 - $45 an hour
- Full-time
- ASE Certification
- 5 years
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
Head of Energy, US South - Specialty Underwriting
Risk Specialists Companies Insurance Agency, Inc. —Houston, TX
- Email
- Office
- Senior level
- Leadership
- Health insurance
Quick Apply
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Texas
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Flight Attendant
United Airlines —Houston, TX
- $37.10 - $38.21 an hour
- Extended hours
- Background check
- Pass drug screening
- High school diploma or GED
- Profit sharing
- Paid holidays
Packager
Amrize —Houston, TX
- From $20.55 an hour
- Full-time
- Residential
- High school diploma or GED
- US work authorization
- Paid parental leave
- Health savings account
Social Media Manager (Hybrid)
Homebase —Houston, TX
- $75,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Commuter assistance
- Paid parental leave

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head of customer success jobs near houston, tx

Head of Customer Success

DNV -
Houston, TX

Apply Now

Job Details

Full-time

Benefits

Commuter assistance
Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Opportunities for advancement
Flexible schedule
Life insurance
Pet insurance

Qualifications

Managing customer accounts
Performance dashboards
Customer retention strategy
English
Global team management
Leading team collaboration initiatives
Account management
Project stakeholder communication
Stakeholder management

Full Job Description

All locations

Houston, TX, United States
Mechanicsburg, PA, United States
Corvallis, OR, United States
Portland, OR, United States
Dallas, TX, United States
Austin, TX, United States
Columbus, OH, United States
Miami, FL, United States

Business:

Energy Systems

Position type:

Full Time

Contract type:

Permanent Employee

Job ID:

7117

Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the role

Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth.

We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be responsible for building and scaling a high-performing global organization that drives customer adoption, retention, expansion, and advocacy.

The successful candidate will combine strong leadership, analytical rigor, commercial acumen, and customer focus to ensure customers realize measurable business value from our solutions. Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will leverage customer insights, health metrics, and market intelligence to improve customer outcomes, influence strategic decisions, and drive sustainable business growth.

This is a highly visible leadership role with the opportunity to shape the future of Customer Success within the Pipeline Business Line, develop a global team, and play a key role in the continued growth and transformation of DNV's software business.

This role follows a hybrid work model.

What you'll Do

Lead and Scale Customer Success

Lead, develop, and inspire a global Customer Success team through coaching, succession planning and talent development
Establish common processes, metrics, best practices, and expansion strategies across regions
Build a high-performance culture focused on accountability, customer outcomes, and continuous improvement that attracts and retains top talent
Foster strong collaboration across Sales, Product Management, Engineering, Support, and Marketing
Establish and report on key Customer Success KPIs, including adoption, retention, customer health, expansion, and Net Revenue Retention (NRR)

Drive Customer Outcomes and Growth

Own the customer lifecycle from onboarding through renewal, retention, and expansion
Ensure customers achieve their desired outcomes and realize measurable value from our software solutions
Develop executive-level customer relationships and lead strategic account reviews
Partner with Sales and Growth teams to identify upsell, cross-sell, and renewal opportunities
Improve customer retention, adoption, customer health, and Net Revenue Retention (NRR)

Leverage Data and Customer Insight

Develop and manage customer health scoring, dashboards, and success metrics
Analyze adoption, usage, engagement, and business outcome data to identify risks and opportunities
Act as the voice of the customer by translating customer needs and market insights into product improvements
Influence company strategy through customer trends, market intelligence and business performance
Leverage AI, automation, and scalable processes to improve customer experience and operational efficiency

What we offer

Generous paid time off (vacation, sick days, company holidays, personal days)
Multiple Medical and Dental benefit plans to choose from, Vision benefits
Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
Employer-paid, therapist-led, virtual care services through Talkspace
401(k) with company match
Company provided life insurance, short-term, and long-term disability benefits
Education reimbursement program
Flexible work schedule with hybrid opportunities
Charitable Matched Giving and Volunteer Rewards through our Impact Program
Volunteer time off (VTO) paid by the company
Career advancement opportunities

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. US applicants with a physical or mental disability who require reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department ([email protected]). Information received relating to accommodation will be addressed confidentially.

For more information https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.

About you

What is Required

Bachelor's degree in engineering, Business, Computer Science, Data Analytics, or a related field
10+ years of experience in Customer Success, Services, Account Management, Customer Operations, or related leadership roles, including experience leading global or geographically distributed teams through multiple levels of leadership
Strong analytical capabilities with experience using data to drive customer and business outcomes
Experience building customer success processes, health models, metrics, and dashboards
Strong communication, stakeholder management, and leadership skills
Commercial understanding of customer retention, expansion, and recurring revenue models
Strong written and verbal English communication skills
We conduct pre-employment drug and background screening

What is preferred

Experience in SaaS, software, or technology-enabled businesses
Experience serving industrial, energy, infrastructure, or pipeline customers
Experience with CRM, customer success, and business intelligence platforms
Experience leading organizational change and process improvement initiatives

***Immigration-related employment benefits, including visa sponsorship, are not available for this position.

Success Profile

The ideal candidate is:

Customer obsessed and focused on delivering measurable business value
Highly analytical and comfortable using data to drive decisions
A strong people leader who can build and develop high-performing global teams
Commercially minded with a focus on retention, expansion, and growth
Strategic yet hands-on, able to turn plans into measurable results
Collaborative and influential across functions and geographies

Why Join Us?

This is an opportunity to shape the future of Customer Success for DNV's Pipeline Business Line. You will lead a global team, influence product strategy, improve customer outcomes, and directly contribute to business growth.

We're looking for a leader who can build a modern, analytics-driven customer success organization that goes beyond relationship management to deliver measurable value for customers and DNV.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Personal Development

You’ll have a lot of opportunities to learn and grow. Whether it’s building your network, having resources to plan and realise your career goals or enjoying genuine freedom to satisfy your curiosity, we’ll make sure you’re always growing and developing.

401(k)

DNV provides the option for eligible employees to enroll in our professional managed 401(k) plan. We’ll match up to a percentage of employee elected investment, which will become fully vested after a few years.

Healthcare and more

You’ll have multiple medical plans to choose from including Dental, Vision, RX plans, AD&D, Critical Illness, ST/LT Disability, Paid Parental Leave, Virtual TalkSpace Therapy.

Additional benefits

ID theft protection, generous PTO accrual including paid volunteer time off, company paid holidays, discounted pet insurance, dollar-for-dollar charitable donation matching, Dollars for Doers, additional vacation hours purchase plan, commuter benefits, Employee Assistance Program (EAP), tuition reimbursement.

Values-led organization

Our values show a commitment to employees and the community they serve. These serve a guiding light on our journey to fulfill our Purpose of safeguarding life, property, and the environment. Driven by these Values, you’ll have the opportunity to give back through not only charitable matched giving, but through direct support to community organizations and as a mentor to students in underserved communities.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Apply Now

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Overview

About us

About the role

What we offer

About you

Benefits

Profit Share

Personal Development

401(k)

Healthcare and more

Additional benefits

Values-led organization

Diversity, Equity and Inclusion

Working here