Top 21 Senior computer technician Jobs in Houston, Tx

Applications Support Sr Analyst - Asst. Vice President
Citi —Houston, TX
- $96,400 - $144,600 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Senior Support Analyst
EQT Corporation —Houston, TX
- Computer science
- Computer Science
- Research
Applications Support Sr Analyst - Asst. Vice President
Information Technology Senior Management Forum —Houston, TX
- $96,400 - $144,600 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Senior IT Technician
Infrastructure Consulting & Engineering —Houston, TX
- Weekends as needed
- Clean driving record
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
10d
Sr CX Training Professional
Honeywell —Houston, TX
- $88,317 a year
- Full-time
- Classroom
- 5 years
- Windows
- Health savings account
- Paid holidays
Senior IT Specialist, Customer Support
Safe Fleet —Missouri City, TX
- Full-time
- Azure
- 5 years
- System design
- Disability insurance
- Dental insurance
Quick Apply
R1413H - Senior Deskside Support Technician
LifeGift Organ Donation Center —Houston, TX
- Full-time
- 5 years
- Windows
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Senior Service Specialist
NextGen Security LLC —Houston, TX
- Email
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Cell phone reimbursement
Quick Apply
Lab Assistant Senior (Part-time) - Staff Pool
Houston Community College —Houston, TX
- Part-time
- Laboratory
- Mid-level
- 3 years
DESKTOP SUPPORT ANALYST (SENIOR)
T&T Companies —Pasadena, TX
- Overtime
- Spanish
- Pass drug screening
- English
Quick Apply
13d
RTS Sr Technical Support Engineer.
Thermo Fisher Scientific —Baytown, TX
- $45.08 - $67.62 an hour
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
9d
Senior Technical Support Engineer (Spanish speaker)
Cenosco —Houston, TX
- Call employer
- Spanish
- English
- SQL
Quick Apply
Senior Support Center Specialist
GAS Global Services —Houston, TX
- Weekends as needed
- Computer science
- Computer Science
- 5 years
Quick Apply
Sr Technical Support Engineer (Exp w/Petroleum Supply Chain: Planning & Scheduling)
Aspen Technology —Houston, TX
- Full-time
- Engineering
- Travel
- Training & development
Sr Portable Gas Detection Training Professional
Honeywell —Houston, TX
- $95,700 - $119,600 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Mentoring
- Health savings account
- Paid holidays
12h
Sr Technical Support Engineer (Exp w/ Advanced Proces Control)
Aspen Technology —Houston, TX
- Full-time
- 5 years
- Data analysis skills
- System design

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Applications Support Sr Analyst - Asst. Vice President

Citi -
Houston, TX

Apply Now

Job Details

Full-time
$96,400 - $144,600 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Non-technical user support
Stakeholder engagement
Application systems
Requirements design
Tooling
Team leadership
Standard Operating Procedures (SOPs) implementation
Technical documentation
5 years
Professional ethics
Efficiency improvement
Coaching
IT system monitoring
Software implementation
Production risk assessment
Process improvement
Bug Reporting (Quality assurance practices)
Application deployment
Incident Escalation
Software installation
Programming languages
Analysis skills
Bachelor's degree
Technology management
Decision making
Team training
Requirements analysis
Issue tracking
Contingency planning
Vendor communication

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholde

Education:

Bachelor’s/University degree or equivalent experience

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Primary Location:

Houston Texas United States

Primary Location Full Time Salary Range:

$96,400.00 - $144,600.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

senior computer technician jobs in houston, tx

Applications Support Sr Analyst - Asst. Vice President

Senior Support Analyst

Applications Support Sr Analyst - Asst. Vice President

Senior IT Technician

Sr CX Training Professional

Senior IT Specialist, Customer Support

R1413H - Senior Deskside Support Technician

Senior Service Specialist

Lab Assistant Senior (Part-time) - Staff Pool

DESKTOP SUPPORT ANALYST (SENIOR)

RTS Sr Technical Support Engineer.

Senior Technical Support Engineer (Spanish speaker)

Senior Support Center Specialist

Sr Technical Support Engineer (Exp w/Petroleum Supply Chain: Planning & Scheduling)

Sr Portable Gas Detection Training Professional

Sr Technical Support Engineer (Exp w/ Advanced Proces Control)

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Discover your future at Citi

Job Overview

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