Top 18 Technology operations manager Jobs in Houston, Tx

Manager of IT Operations
Voyager Technologies, Inc. —Houston, TX
- $115,000 - $130,000 a year
- Computer Science
- System design
- 3 years
- Dental insurance
- Vision insurance
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Data Center Operations Security Program Manager
Serverfarm —Houston, TX
- $60,000 - $100,000 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
IT Operations Manager - Part Time
Vaulted Deep —Houston, TX
- Full-time
- Hybrid work
- Office
- Senior level
- Communication skills
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Airport Operations Digital Delivery Manager
HNTB Corporation —Houston, TX
- $180,596.86 - $360,607.36 a year
- Full-time
- 11+ years
- Master's degree
- Analysis skills
11d
Project Manager - Real Time Operations Center (RTOC)
Weatherford —Houston, TX
- Full-time
- Remote
- Travel
- Senior level
- Leadership
4d
Manager, IT Operations & Service Delivery
Gulf Coast Blood —Houston, TX
- Hybrid work
- Azure
- Computer Science
- 5 years
- Free parking
Quick Apply
4d
Sr. Project Manager, Servicing Operations
Stellantis Financial Services US —Houston, TX
- Overtime
- Hybrid work
- 5 years
- Travel
- Organizational skills
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Senior IT Infrastructure & Operations Manager
Gene by Gene —Houston, TX
- Full-time
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health savings account
- Disability insurance
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Senior Principal Program Manager – Repair Services Operations
Oracle —Houston, TX
- Full-time
- Engineering
- 8 years
- Analysis skills
4d
Digital E-commerce Operations Manager
Academy Sports —Katy, TX
- Full-time
- Computer Science
- Writing skills
- System design
Program Manager, Market Operations & Plant Data
Talen Energy —Houston, TX
- Email
- Engineering
- Mid-level
- Office
- Disability insurance
- Health insurance
Operations Manager
AVI-SPL —Houston, TX
- Full-time
- CAD
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Sr. Manager, Private Cloud Operations
Sysco —Houston, TX
- Hybrid work
- Microsoft Excel
- Azure
- Customer service
Manager, IT Financial Operations
Kirkland and Ellis —Houston, TX
- $162,000 - $177,000 a year
- Full-time
- Hybrid work
- 7 years
- Residential
- Finance
- Health insurance
- Paid time off
Manager, Network & Telecom Operations
Lee College —Baytown, TX
- $89,876.80 - $94,461.00 a year
- Full-time
- Computer Science
- 5 years
- Windows
10d
Manager, HRIS Operations
Norton Rose Fulbright —Houston, TX
- Full-time
- 5 years
- SQL
- Bachelor's degree
- Profit sharing
- Commuter assistance
Manager, Communications Intelligence & Operations
Boardwalk Pipelines —Houston, TX
- Full-time
- 7 years
- Marketing
- Office
12d

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Manager of IT Operations

Voyager Technologies, Inc.
Houston, TX

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Job Details

$115,000 - $130,000 a year

Benefits

Dental insurance
Vision insurance
401(k) matching
Gym membership

Qualifications

Vendor relationship building
Managing technical support teams
Managing teams in a customer support role
Team leadership
Enterprise software
Talent management
System design
Talent development
User training (technical support)
Infrastructure architecture design
System design for system development
Team development
Hiring
Distributed systems
Hardware management
Cross-functional collaboration
Equipment inventory management
Cross-functional communication
IT department experience
Ticketing system technical support
Team building
Stakeholder management
Managing tech infrastructure teams

Full Job Description

Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space.

Forge the Future: Join Voyager Technologies

The future belongs to those who build it. At Voyager Technologies, we're building technologies that protect lives, expand frontiers and prepare us for what's next. And we're doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart.

You'll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We're a company of doers, thinkers and builders, united by purpose and grounded in reality.

If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager.

The Manager, IT Operations & Delivery is responsible for leading Voyager's IT operations function, including service desk, device management, onboarding and offboarding, and IT support to ensure that Voyager's technology foundation scales reliably with the pace of the company's growth.

This position reports to the Chief Information Officer (CIO) and is part of the Information Technology organization. This role is on-site in Long Beach, CA, with regular travel to Voyager facilities and operational sites across the United States required. Candidates will also be considered on-site in Houston (Webster), TX; San Diego, CA; Denver, CO; or Folsom, CA

In this role, the essential functions are:

Lead Voyager's IT operations function, including service desk and Tier 1–3 end-user support, identity and access management, device lifecycle management (strategy, procurement, provisioning, decommission, and inventory management), and IT onboarding and offboarding programs that serve a rapidly growing, geographically distributed workforce
Build with an AI-first approach; seeking opportunities to scale with AI support wherever possible
Build, lead, and develop a high-performing IT operations team, establishing clear service delivery standards, SLAs, escalation frameworks, knowledge base, and a culture of accountability and continuous improvement
Partner with the cybersecurity team to ensure IT operations practices align with Voyager's cybersecurity posture, CMMC requirements, ITAR and EAR compliance obligations, and enterprise risk management framework
Manage vendor relationships, managed service providers, and technology partners that support IT operations, driving performance accountability, commercial discipline, and alignment to Voyager's strategic direction
Own configuration and development of the IT Service Desk software to ensure auto-triage, ticket assignment, ticket health dashboards, individual performance metrics, and excellent customer UX for ticket submissions.
Own device management ensuring pre-configured ready-to-go devices for all employees, within budget; including device inventory and outsourcing vendor management and development
Own User Training for employees to ensure they know how to use our tools and systems to receive IT support and ticketing.
Develop Voyager's IT ticketing system; be proactive and results-driven; ensure a modern IT ticketing experience for all users

If your experience aligns with our basic qualifications and you are inspired by our mission, we'd like to connect. If you don't see the right role right now, join our Talent Community and stay connected as we continue to build what's next.

Basic Qualifications:

Bachelor's degree in Information Technology, Computer Science, Engineering, Business or a related field with 3 years of experience in IT operations, management, or related functions OR 5 years' experience in lieu of a degree.
5+ years leading IT operations teams or other high-volume ticket teams with demonstrated success building and scaling service desk and end-user support in a complex, multi-site environment
Technical expertise in IT service desk solutions
Proven ability to design and operate distributed, multi-site IT environments, managing device configurations and inventory and service desk support functions across geographically dispersed facilities and remote workforces
Demonstrated experience building team organizational structure, hiring, and developing technical talent in a high-growth environment
Strong executive communication and cross-functional stakeholder management skills, with experience translating operational complexity into strategic recommendations for leadership audiences

Preferred Qualifications:

Experience with Microsoft 365, Intune, Entra ID (Azure AD), Halo, Zendesk, Service Now, Jira, or other tooling solutions in an enterprise environment, including zero-trust architecture patterns
Relevant industry certifications such as ITIL, ITSM, or Administrator certifications

Travel, Physical and/or Government Mandated Requirements:

Travel up to 30%, including the possibility of overnights, to Voyager facilities, operational sites, and partner locations across the United States
Ability to lift, move, or carry IT equipment and hardware up to 50 pounds in support of site activations and infrastructure deployments
This position requires access to information governed by U.S. export control laws and regulations. Employment is conditioned on the candidate's ability to comply with all applicable export control requirements, including ITAR.

The good faith base salary range for this role is $115,000 - $130,000 at the time of this posting. Where you fall within the range depends on your experience, skills, and location. This range reflects base salary only and does not include benefits or bonus/incentive. This range may be adjusted in the future.

This position is incentive plan eligible.

Voyager offers a highly competitive total compensation package designed to support the well-being, growth, and success of our employees. Employees benefit from a flexible and comprehensive rewards program that supports both professional and personal well-being.

Unlimited Flexible Time Off (FTO), empowering employees to take the time they need to recharge and maintain a healthy work-life balance
Comprehensive medical, dental, and vision coverage for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees
Flexible, affordable gym memberships with 12,700+ options nationwide including 24 Hour Fitness, EoS Fitness, Crunch Fitness, Anytime Fitness, Blink Fitness, Chuze Fitness and more! No long term contracts and FREE on-demand workout videos before you enroll
401(k) retirement plan with a company match of up to 4% to help you build long-term financial security
Company wellness programs that support physical and mental well-being
Additional voluntary benefits and employee support resources
The opportunity to work alongside a highly talented team in an innovative, mission driven environment=

Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Minority/Female/Disabled/Veteran

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

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Refine Your Search

technology operations manager jobs in houston, tx

Manager of IT Operations

Data Center Operations Security Program Manager

IT Operations Manager - Part Time

Airport Operations Digital Delivery Manager

Project Manager - Real Time Operations Center (RTOC)

Manager, IT Operations & Service Delivery

Sr. Project Manager, Servicing Operations

Senior IT Infrastructure & Operations Manager

Senior Principal Program Manager – Repair Services Operations

Digital E-commerce Operations Manager

Program Manager, Market Operations & Plant Data

Operations Manager

Sr. Manager, Private Cloud Operations

Manager, IT Financial Operations

Manager, Network & Telecom Operations

Manager, HRIS Operations

Manager, Communications Intelligence & Operations

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