Top 4 Utility clerk Jobs in Houston, Tx

Utility Clerk/Customer Service
City of Meadows Place —Meadows Place, TX
- $23 - $25 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Utilities Clerk - 085 Bear Creek
Fiesta Mart —Houston, TX
- Spanish
- Microsoft Outlook
- Computer literacy
- 401(k)
Utilities Clerk - 007 Houston-Bellaire/Hillcroft (ages 16-17)
Fiesta Mart —Houston, TX
- Spanish
- Microsoft Outlook
- Computer literacy
- 401(k)
Utilities Clerk - 007 Houston-Bellaire/Hillcroft
Fiesta Mart —Houston, TX
- Spanish
- Microsoft Outlook
- Computer literacy
- 401(k)

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Utility Clerk/Customer Service

City of Meadows Place -
Meadows Place, TX

Apply Now

Job Details

Full-time
$23 - $25 an hour

Benefits

457(b)
Health insurance
Dental insurance
Vision insurance

Qualifications

Customer records maintenance
Computer operation
Managing customer accounts
Resident conversation engagement
Microsoft Excel
Microsoft Outlook
Accounts receivable management
Account maintenance
Financial transaction processing
Processing cash transactions
Employee relationship building
High school diploma or GED
Driver's License
Decision making
Financial record maintenance
Resident rapport building
Local ordinances
Stakeholder relationship building
File organization

Full Job Description

UTILITY CLERK/CUSTOMER SERVICE

Department: Administration
Supervisor: Finance Director
Salary: $23-25 per hour DOQ
Benefits: TMRS (7% contribution with 2:1 City match), 12 holidays, 2 personal days,

vacation and sick leave, 93% employer-paid medical, dental and vision, voluntary
Mission Square 457B, AFLAC

Job Type: Full Time, Non-Exempt
Work Schedule: Monday-Thursday 7:30 a.m.-5:00 p.m.; Friday 8:00 a.m.-4:30 p.m.; eligible for

9/80 work schedule

SUMMARY OF CLASSIFICATION
This position will report directly to the Finance Director. The Utility Clerk/Customer Service is
responsible for providing exceptional customer service to residents and visitors while performing a
variety of administrative and clerical duties. This position serves as the first point of contact for the
public by answering the City’s main telephone line, processing utility payments, assisting customers
with utility account services, coordinating facility reservations, and supporting daily operations within
the Utility Department. The position also provides clerical support to other City departments as
needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The statements below are intended to describe the general nature and level of work performed by
employees assigned to this position. They are not intended to be an exhaustive list of all
responsibilities, duties, or qualifications required. This job description is subject to modification as the
needs and requirements of the position change. Essential duties and responsibilities include, but are
not limited to, the following:

Greet and assist residents, customers, and visitors in person and by telephone, responding to

questions and directing incoming calls appropriately.

Process applications for new utility services, account changes, and final service requests.
Receive, process, and accurately record utility payments; balance daily cash receipts.
Prepare and process work orders for utility services and communicate service requests to field

personnel.

Prepare, process, and distribute monthly late payments, service disconnect, and water leak

notifications.

Generate and review zero-consumption reports and follow up on accounts requiring

investigation.

Update utility account records to reflect meter replacements, repairs, and change-outs.
Create work orders for monthly meter readings and accurately enter meter reading information

into the utility billing system.

Maintain utility records in accordance with the State’s records retention schedule.

Meadows Place Utility Clerk/Customer Service 08/05/2026

Accept facility rental applications and payments and maintain facility reservation schedules.
Process tennis card applications and maintain the tennis card registry.
Assemble welcome packets for new residents.
Provide administrative support to the Permit Department and other departments as needed.
File documents and maintain organized departmental records.
Prepare correspondence, reports, and other documents as directed.
Perform other related duties as assigned.

MINIMUM EDUCATION, EXPERIENCE AND CERTIFICATION
K nowledge of and Skilled in:

Knowledge of general bookkeeping and cash-handling procedures.
Basic knowledge of utility billing, accounts receivable, and customer account maintenance.
Proficiency in Microsoft Office (Word, Excel, Outlook) and standard office equipment.
Ability to maintain accurate records and an organized filing system.
Ability to communicate effectively and professionally, both verbally and in writing.
Ability to establish and maintain positive working relationships with residents, coworkers,

contractors, and the general public.

Ability to exercise sound judgment, maintain confidentiality, and provide courteous customer

service.

Ability to learn and apply City ordinances, departmental policies, and applicable procedures.

Education, License and Certification Requirements:

High school diploma or GED required.
Associate degree or higher preferred.
Bilingual (English/Spanish) preferred.
Minimum of two (2) years of experience in customer service, utility billing, cash handling,

municipal government, or a closely related field.

Valid Texas Driver License.

ADA AND PHYSICAL REQUIREMENTS
The physical demands described below are representative of those required to perform the essential
functions of this position. Reasonable accommodations may be made to enable qualified individuals
with disabilities to perform these functions.

Work is performed primarily in an office environment and requires prolonged sitting, standing, walking,
computer use, typing, filing, and operating standard office equipment. Employees must be able to
occasionally lift and carry office materials, files, and equipment weighing up to twenty (20) pounds.

Equal Employment Opportunity
The City of Meadows Place is an Equal Opportunity Employer.

If interested in this position, please submit application and resume to Shandra Phillips at
[email protected].

Meadows Place Utility Clerk/Customer Service 08/05/2026

Apply Now

Refine Your Search

utility clerk jobs in houston, tx

Utility Clerk/Customer Service

Utilities Clerk - 085 Bear Creek

Utilities Clerk - 007 Houston-Bellaire/Hillcroft (ages 16-17)

Utilities Clerk - 007 Houston-Bellaire/Hillcroft

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