Top 56 Vertical service technician Jobs in Houston, Tx

Service Advisor, Houston
Lucid Motors —Houston, TX
- Extended hours
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Service Representative
Summit Fire & Security —Houston, TX
- $20 - $30 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Vertical Service Technician
Dillard's —Houston, TX
- Mid-level
Heavy Equipment / Aerial Lift Mechanic
Adcock Equipment USA Inc. —Spring, TX
- $25 - $40 an hour
- Full-time
- Mechanic experience
- Dealership
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
8d
Vehicle Service Supervisor, Houston (2nd Shift)
Lucid Motors —Houston, TX
- ASE Certification
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Service Technician - 2nd Shift - Houston, TX
Lucid Motors —Houston, TX
- $28 - $39 an hour
- Mid-level
- Driver's License
- 2 years
- Paid holidays
- Disability insurance
Vehicle Service Technician - Houston
Lucid Motors —Houston, TX
- Mid-level
- Driver's License
- 2 years
- Paid holidays
- Disability insurance
Electrical Technician / Maintenance
Southwest Shipyard Lp —Houston, TX
- $18 - $24 an hour
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
2d
Electrical Service Account Manager
Prism Electric, Inc. —Houston, TX
- Mid-level
- Business development
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Service Technician Apprentice
Fulton Thermal Corporation —Houston, TX
- $22 - $26 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Operations Coordinator- Service (Houston)
TK Elevator Corporation —Houston, TX
- Email
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
Fire Suppression Technician
Summit Fire & Security —Houston, TX
- $25 - $40 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
Parts Advisor, Houston
Lucid Motors —Houston, TX
- $26 - $35 an hour
- Extended hours
- Sales
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Low Voltage Specialties Technician
Summit Fire & Security —Houston, TX
- $32 - $40 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
14d
Service Technician – Heavy Machinery
HWI Equipment, Inc. —Houston, TX
- $20 - $26 an hour
- Full-time
- Background check
- Pass drug screening
- English
- Paid training
- Health insurance
Quick Apply
Production Coordinator I
Setpoint Integrated Solutions —Houston, TX
- Full-time
- Background check
- Oracle
- Customer service
Production Coordinator I
Valsource —Pasadena, TX
- Full-time
- Background check
- Oracle
- Customer service
Service Assistant, Houston
Lucid Motors —Houston, TX
- Extended hours
- 18 years or older
- Customer service
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Safety Technician - Second Shift
Southwest Shipyard Lp —Houston, TX
- Overtime
- Spanish
- Construction site
- English
- Paid holidays
- Health insurance
Catalyst Technician (Entry Level)
Stronghold Specialty, Ltd —La Porte, TX
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED

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Service Advisor, Houston

Lucid Motors -
Houston, TX

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Driver's License
Productivity software

Full Job Description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process. You will greet clients promptly, consult with technicians, accurately document client concerns for diagnosis and repair, and explain all service options to clients, including time and cost estimates. You will also track all client vehicles through the maintenance and repair process, ensuring that work done meets Lucid's quality standards before vehicles are returned to clients.

Responsibilities:

Ensure clients are informed throughout the service experience from initial contact to vehicle handover
Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear
Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for proper documentation
Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for convenience
Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided
Review and revise work orders after technicians and detailers complete their tasks, guaranteeing accurate documentation and precise time punches in alignment with corresponding labor operations
Promptly address and correct any warranty claim rejections within the established timeframe to maintain operational efficiency and customer satisfaction
Responsible for acquiring customers signatures for service authorization and service invoice via DocuSign and collecting payment for customer pay repairs
Explanation of invoice to customers of repairs preformed to ensure correct understanding of completed work and that all concerns have been address to customer satisfaction
Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as needed
Ensure that work done meets Lucid's exacting standards before vehicles are returned to clients – act as the last QC step
Other duties as assigned

Qualifications:

2-5 years previous automotive experience and training in a Service Advisor or Front of House customer facing role
Excellent interpersonal skills with a compassionate and patient demeanor
Problem-solving and creative thinking skills
Ability to articulate and document details to ensure smooth workflow
Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge
Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software
Full-time, including weekends or extended hours during busy periods
Willingness to complete Lucid provided CPR training post hire
Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

AA/BS in either Automotive Technology or Business Management, or equivalent work experience
Knowledge of HV systems, LV systems, and EV powertrains
Start-up experience and related fast-paced environments

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

INDFS

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Apply Now

Refine Your Search

vertical service technician jobs in houston, tx

Service Advisor, Houston

Customer Service Representative

Vertical Service Technician

Heavy Equipment / Aerial Lift Mechanic

Vehicle Service Supervisor, Houston (2nd Shift)

Service Technician - 2nd Shift - Houston, TX

Vehicle Service Technician - Houston

Electrical Technician / Maintenance

Electrical Service Account Manager

Service Technician Apprentice

Operations Coordinator- Service (Houston)

Fire Suppression Technician

Parts Advisor, Houston

Low Voltage Specialties Technician

Service Technician – Heavy Machinery

Production Coordinator I

Production Coordinator I

Service Assistant, Houston

Safety Technician - Second Shift

Catalyst Technician (Entry Level)

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