Top 148 Helpdesk support Jobs in Houston Tx

Client Support Specialist
Systems Thinking & Solutions —Houston, TX
- $28 - $32 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid training
- Paid holidays
Quick Apply
12d
Full-time Help Desk Technician
Houston Ballet —Houston, TX
- Full-time
- Windows
- Typing
- Entry level
- Paid parental leave
- AD&D insurance
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10d
Help Desk Technician I
US Physical Therapy —Houston, TX
- $44,000 - $46,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Support Desk Operator
The Reynolds Company —Houston, TX
- Full-time
- Office
- Windows
- Continuous improvement
Quick Apply
IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Houston, TX
- Weekends as needed
- Writing skills
- Research
- Office
Quick Apply
IT Technician I - Service Desk
IES Holdings, Inc. —Sugar Land, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
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IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
Quick Apply
Service Desk Administrator I (IT)
HR Green —Houston, TX
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Support Technician
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Level I Support Technician
The City Technology Group —Houston, TX
- Part-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
IT Support Services
ARES Corporation —Houston, TX
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
IT Support Technician
Metro Vein Centers —Houston, TX
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist
Hermann Forwarding —Houston, TX
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Communication skills
Quick Apply
Global Tier 1 Service Desk Technician
KBR —Houston, TX
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
IT Technician I
Inception Fertility Corporate Services —Houston, TX
- Full-time
- Computer science
- Computer Science
- Writing skills
- Continuing education credits
- Paid parental leave
Quick Apply
8d
System Administrator I
MyCHN —Houston, TX
- Full-time
- Communication skills
- Entry level
Quick Apply
Help Desk Technician - Houston, Texas
THE JAY GROUP INC —Houston, TX
- Overtime
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply

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helpdesk support jobs near houston tx

Client Support Specialist

Systems Thinking & Solutions
Houston, TX

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Job Details

Full-time
$28 - $32 an hour
12 days ago

Benefits

Paid training
Paid holidays
Dental insurance
Paid time off
Vision insurance

Qualifications

Optimizing workflow processes
Customer records maintenance
Record keeping
Managing customer accounts
Customer relationship building
Client onboarding
Email customer support
Technical support via phone
Bachelor's degree in information technology
Bachelor's degree in communications
Account maintenance
Phone communication
Mid-level
Incident Escalation
Bachelor's degree in business administration
Managing clients in a customer support role
Client database systems
Documentation tools
Bachelor's degree
Continuous improvement
Task prioritization
Client services
Conflict management
Organizational skills
Communications
Customer support
Business Administration
Productivity software
Technical support via email
Customer information system software

Full Job Description

Systems Thinking & Solutions is seeking a professional and customer-focused Client Support Specialist to provide exceptional service and operational support to clients across technical and business service environments. The ideal candidate will serve as a primary point of contact for client inquiries, assist with issue resolution, maintain strong client relationships, and ensure a positive customer experience. This is a remote opportunity for individuals who are organized, proactive, and capable of working in a fast-paced professional environment.

Key Responsibilities

Respond to client inquiries via email, phone, chat, and support ticket systems in a timely and professional manner.
Provide assistance with account support, service requests, troubleshooting, and general customer concerns.
Maintain accurate records of customer interactions, updates, and issue resolutions.
Collaborate with internal technical and project teams to ensure efficient service delivery.
Monitor client accounts and follow up to ensure complete issue resolution and customer satisfaction.
Assist with onboarding new clients and providing guidance on company services and processes.
Prepare reports, documentation, and customer service summaries for management review.
Escalate complex issues to appropriate departments when necessary.
Support clients in a fully remote customer service environment while maintaining high service standards.
Contribute to process improvement initiatives that enhance client experience and operational efficiency.

Qualifications

Bachelor's degree in Business Administration, Communications, Information Technology, or a related field preferred.
Previous experience in customer support, client services, technical support, or account coordination.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency with Microsoft Office Suite and CRM/customer support platforms.
Ability to multitask, prioritize assignments, and meet deadlines.
Strong attention to detail and organizational skills.
Ability to work independently and collaboratively in a remote work setting.
Professional attitude with a strong commitment to customer satisfaction.

Preferred Skills

Experience supporting government, technical services, or IT-related clients.
Familiarity with help desk systems, ticketing software, or client relationship management tools.
Ability to adapt quickly to evolving client needs and operational priorities in a remote environment.

Benefits

Competitive salary
Flexible scheduling options
Paid training and career development opportunities
Health, dental, and vision insurance
Paid time off and holidays
Collaborative and supportive company culture
Opportunity to work in a fully remote or hybrid environment depending on project requirements

Quick Apply

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helpdesk support jobs in houston tx

Client Support Specialist

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System Administrator I

Help Desk Technician - Houston, Texas

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