Top 41 technical support analyst Jobs in houston tx

Help Desk Analyst II
ENGIE —Houston, TX
- $27.40 - $42.00 an hour
- Overtime
- Computer Science
- Bachelor of Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
5d
Trading Floor IT Support Analyst
Engineers and Constructors International Inc. —Houston, TX
- $48.87 an hour
- Contract
- Mid-level
- Office
- Windows
Quick Apply
IT Technical Support Analyst
Port Houston —Houston, TX
- Weekends as needed
- Computer science
- Computer Science
- Research
IT Help Desk Analyst
Houston Eye Associates —Houston, TX
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
5d
Desktop Support Analyst
ED&F Man —Houston, TX
- Mid-level
- 3 years
- Communication skills
Helpdesk Analyst
Enchanted Rock Management LLC —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Helpdesk Analyst
MCCORVEY SHEET METAL WORKS L P —Houston, TX
- Extended hours
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
Desktop Support Analyst - CS
Advanced Pharmacy Solutions —Houston, TX
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- 401(k)
Quick Apply
Support Analyst I
ManhattanLife Insurance & Annuity Company —Houston, TX
- Full-time
- Computer science
- Computer Science
- Office
- Free parking
- Wellness program
Quick Apply
8d
Clinical Application Support Analyst in Medical Records
UTHealth Houston —Houston, TX
- Computer science
- Computer Science
- Clinic experience
- Health insurance
- Employee discount
13d
Application Support Analyst
Tata Consultancy Services —Houston, TX
- $90,000 - $110,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- 3 years
- Commuter assistance
- Health insurance
IT Desktop Support Analyst - #4661
Contract Land Staff —Houston, TX
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
Office Technology Support Analyst
Simpson Thacher & Bartlett —Houston, TX
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
Desktop Support Analyst
ARES Corporation —Houston, TX
- Urgently hiring
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Service Desk Analyst II
Boardwalk Pipelines —Houston, TX
- Full-time
- Computer science
- Azure
- Computer Science
5d
Analyst Technical Support
Academy Sports —Katy, TX
- Full-time
- Mid-level
- Office
- Windows
Customer Care Analyst
SmartVault —Houston, TX
- Rotating shift
- Hybrid work
- Office
- Windows
- Continuous improvement
Technical Support Analyst - Operations (m/f/d)
Energy Robotics GmbH / Korial —Houston, TX
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
Analyst IT Systems
Occidental Petroleum Corporation —Houston, TX
- Full-time
- Computer Science
- 5 years
- Mid-level
2d
Firmwide Service Desk Analyst II (8am-4:30pm CT)
Kirkland and Ellis —Houston, TX
- Full-time
- Hybrid work
- Mid-level
- Windows
- Residential

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Help Desk Analyst II

ENGIE -
Houston, TX

Apply Now

Job Details

Full-time
$27.40 - $42.00 an hour
5 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Customer communication
Laptop (troubleshooting support)
Desktop (troubleshooting support)
Remote access software
Network support
Productivity software
VPN management
Desktop administration
Technical Proficiency

Full Job Description

What You Can Expect

Primary purpose is to provide technical assistance to ENGIE NA’s computer users regarding computing problems in an office environment. (i.e. password resets, hardware issues, application/laptop/desktop problems). Additional responsibilities include but aren’t limited to: imaging laptops, migrating users, hardware deployments, working in a cross domain environment and multi-system support.

Ability to work independently
Responding to internal customers calling to report problems and resolving technical problems
Utilize a customer service attitude and approach to providing assistance and solutions
Coordinate with users to determine computing needs and order hardware as appropriate
Prioritization of requests based on severity and commercial prioritization.
Managing root cause analysis and preventive measures to ensure effective problem resolution
Assuming ownership for critical problems with proactive communication and follow through to completion
Maintaining accurate contact and alert lists for team and customer communications
Assist in the development of help desk process and procedures for the support of help desk functions and team members

What You’ll Bring

Bachelor’s degree in business administration, computer science, information systems or a related field or equivalent combination of education and experience
Minimum three years of experience servicing/supporting personal computers and networks
Technical degree or certificates in computer hardware and network fields or equivalent work experience
Excellent interpersonal/communication skills, both written and verbal.
Good organizational, prioritizing, and time management skills.
Flexible and able to take initiative.
Excellent customer service and relationship skills
Proven accountability of problem resolution
Proficiency with Problem Management application(s) as part of a helpdesk
Ability to maintain professional competency by participating in relevant continuing education and training programs
Knowledge of WAN connectivity issues
Specific product experience required with the following: Windows10/11, Oracle, all Microsoft Office 365 products, remote access, VPN, basic networking
Knowledge of standard desktop configuration processes, help desk standard processes
Experience supporting multi-tiered applications
Previous experience supporting a call center population and/or providing desk side support desirable
Work in an office setting 5 days per week.
May include overtime with after hours support including setup and deployment.

Additional Details

This role requires attendance at a worksite on a daily basis;
Must be willing and able to comply with all ENGIE ethics and safety policies;

Compensation

Salary Range: $27.40/hr. – $42.00/hr. USD

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at [email protected]. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

Business Unit: GBS

Division: GBS BS - IT

Legal Entity: ENGIE North America Inc.

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: Bachelor's Degree

Company Name: ENGIE North America

Why this matters to us

Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.

Apply Now

Refine Your Search

technical support analyst jobs in houston tx

Help Desk Analyst II

Trading Floor IT Support Analyst

IT Technical Support Analyst

IT Help Desk Analyst

Desktop Support Analyst

Helpdesk Analyst

Helpdesk Analyst

Desktop Support Analyst - CS

Support Analyst I

Clinical Application Support Analyst in Medical Records

Application Support Analyst

IT Desktop Support Analyst - #4661

Office Technology Support Analyst

Desktop Support Analyst

Service Desk Analyst II

Analyst Technical Support

Customer Care Analyst

Technical Support Analyst - Operations (m/f/d)

Analyst IT Systems

Firmwide Service Desk Analyst II (8am-4:30pm CT)

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