Top 222 Inside sales Jobs in Hudson, Ma

Senior Customer Service Representative
NorthStock, Inc. —Southborough, MA
- From $30 an hour
- Full-time
- Customer service
- ERP systems
- Office
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
New Castle Building Products —Northborough, MA
- Full-time
- Basic math
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Distributor Sales Representative
Costa Fruit and Produce Company —Boston, MA
- $75,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Outside / Inside Sales Representative 3-5 years sales experience
AJ Rose Carpets & Flooring —Natick, MA
- $75,000 - $115,000 a year
- Full-time
- Hybrid work
- CRM software
- Background check
- Sales
- Paid holidays
- Health insurance
Quick Apply
Inside Sales Account Manager
Eagle Stainless Tube & Fabrication, Inc —Franklin, MA
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Profit sharing
- Health insurance
Quick Apply
Inside Sales Representative
Great Sky Solar —Lexington, MA
- From $75,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Inside Sales Representative
ADESA —Acton, MA
- $22 - $25 an hour
- Background check
- 18 years or older
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
Inside Sales Representative
Northeastern Promotions —Bedford, MA
- $18 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Professional development assistance
- Opportunities for advancement
Quick Apply
8d
Inside Sales Representative
The Hollister Group —Natick, MA
- $52,000 a year
- Full-time
- Office
- Business development
- In-person
Quick Apply
14d
Account Manager
Chip1Exchange —Boston, MA
- From $50,000 a year
- Extended hours
- Background check
- Up to 50% travel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (MA)
Bankers Life —Waltham, MA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Medicare Sales Independent Contractor (1099) - Remote
MyPlanAdvocate —Massachusetts
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
7d
Inside Sales and Administration
Express Employment Professionals —Westford, MA
- $25 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Mid-level
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (MA)
Bankers Life —Worcester, MA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Inside Sales
Concord Building & Design Center —Concord, MA
- $18 - $20 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Inside Sales HVAC/Plumbing Representative
A.Fagundes Plumbing & Heating Inc. —Tyngsboro, MA
- $65,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Inside Sales
North Atlantic Corp —Needham, MA
- $55,000 - $75,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
6d
Appointment Coordinator
Albrecht CDJR of Westboro —Westborough, MA
- $16 - $20 an hour
- 8 hour shift
- Background check
- Sales
- Dealership
- Paid training
- Disability insurance
Quick Apply
Remote Independent Medicare Sales Agent (1099)
MyPlanAdvocate —Massachusetts
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
7d
Remote Medicare Sales Agent - Independent Contractor (1099)
MyPlanAdvocate —Massachusetts
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
7d

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inside sales jobs near hudson, ma

Senior Customer Service Representative

NorthStock, Inc.
Southborough, MA

Quick Apply

Job Details

Full-time
From $30 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Communication with suppliers
Customer returns handling
Phone communication
Customer service
ERP systems
Sales order data entry
Customer support experience within e-commerce industry
Managing clients in a customer support role
Problem-solving
Customer support
Order issue resolution
Order processing
Associate's degree
Office phone management
Client interaction via phone calls

Full Job Description

NorthStock is a growing ecommerce distributor of commercial and industrial HVAC equipment and replacement parts. Since 2003, we have provided HVAC professionals with the products they need to keep facilities operating.

We are seeking an experienced Senior Customer Service Representative to help provide exceptional customer support while serving as a key resource for our customer service and order processing team. This is a full-time, in-office position located in Southborough, MA.

We are looking for a tech-savvy, customer-focused individual with excellent telephone skills who can efficiently support customers throughout the order lifecycle, monitor open orders, liaise directly with customers and suppliers to ensure timely product deliveries, and adeptly resolve issues as they arise.

This role is ideal for someone who enjoys solving problems, managing multiple priorities, improving processes, and serving as a trusted resource for both customers and coworkers.

As NorthStock continues to grow, top performers will have opportunities to take on increased responsibility, contribute to process improvements, and pursue leadership opportunities.

Responsibilities

Address and resolve customer inquiries promptly and professionally while building rapport and trust.
Assist customers with post-order concerns including order status, returns, replacements, refunds, and warranty issues.
Collaborate with suppliers to resolve order issues.
Monitor open orders and proactively follow up to ensure quick shipment.
Accurately enter and maintain customer and order information in company systems.
Follow detailed procedures and company policies consistently.
Handle multiple software platforms, tasks, emails, and phone calls simultaneously.
De-escalate conflicts and resolve customer concerns with empathy and professionalism.
Analyze and resolve complex customer requests and operational issues.
Assist with onboarding and training new team members.
Identify opportunities to improve customer service processes and documentation.

Requirements:

5+ years of customer service, order processing, service coordination, inside sales support, or related experience.
Excellent verbal and written communication skills.
Ability to accurately document customer interactions, issues, and resolutions.
Strong telephone skills and customer service instincts.
Experience managing customer issues from initial inquiry through final resolution.
Advanced computer skills and the ability to quickly learn new software systems.
Experience using ERP software platforms.
Strong organizational skills and attention to detail.
Ability to prioritize effectively in a fast-paced environment.
Dependable and punctual attendance.
Distribution, manufacturing, industrial, HVAC, plumbing, electrical, or related industry experience preferred.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Associate (Required)

Experience:

Customer service: 5 years (Required)

Ability to Commute:

Southborough, MA 01772 (Required)

Work Location: In person

Quick Apply

Refine Your Search

inside sales jobs in hudson, ma

Senior Customer Service Representative

Inside Sales Representative

Distributor Sales Representative

Outside / Inside Sales Representative 3-5 years sales experience

Inside Sales Account Manager

Inside Sales Representative

Inside Sales Representative

Inside Sales Representative

Inside Sales Representative

Account Manager

Entry Level Insurance Sales Agent - Hybrid Remote (MA)

Medicare Sales Independent Contractor (1099) - Remote

Inside Sales and Administration

Entry Level Insurance Sales Agent - Hybrid Remote (MA)

Inside Sales

Inside Sales HVAC/Plumbing Representative

Inside Sales

Appointment Coordinator

Remote Independent Medicare Sales Agent (1099)

Remote Medicare Sales Agent - Independent Contractor (1099)

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