Top 1762 Member services representative Jobs in Hudson, Ma

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr
Fallon Health —Worcester, MA
- $22 an hour
- Call employer
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Paid time off
Front Desk / Customer Service Representative - PART-TIME
Goldfish Swim School - Marlborough —Marlborough, MA
- $15 - $18 an hour
- Part-time
- 18 years or older
- CPR Certification
- High school diploma or GED
- Paid training
- On-the-job training
Quick Apply
Member Services Representative
St. Mary's Credit Union —Marlborough, MA
- $19 - $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
9d
Member Services Representative
Core Development and Management-Planet Fitness —Marlborough, MA
- $15 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Optum —Southborough, MA
- $16 - $29 an hour
- Overtime
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
Referral Representative I
Quest Diagnostics —Marlborough, MA
- $21.09 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Ambulatory Services Representative, 40-hours, Days
UMass Memorial Health —Clinton, MA
- $16.54 - $29.76 an hour
- 8 hour shift
- Urgent Care
- 3 years
- High school diploma or GED
Marlborough ED Registration Representative 21 Hours Evenings
UMass Memorial Health —Marlborough, MA
- $17.69 - $28.01 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Computer skills
- On-the-job training
Marlborough ED Registration Representative 32 Hours Evenings
UMass Memorial Health —Marlborough, MA
- $15.81 - $28.45 an hour
- 8 hour shift
- Surgery
- Computer literacy
- Writing skills
Outside Sales Representative - Trade Division (MetroWest)
Pella Windows & Doors of Boston —Natick, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Paid training
- Mileage reimbursement
Quick Apply
Sales Professional
Smart Cellular USA —Framingham, MA
- $31,000 - $100,000 a year
- Full-time
- Travel
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
5d
BDC Representative
Westboro TOYOTA —Westborough, MA
- $45,000 - $80,000 a year
- Weekends as needed
- Bilingual
- Dealership
- Windows
Quick Apply
6d
Experienced Dental Front Office-Patient Concierge Team
Dentistry By Dr David & Associates —Bolton, MA
- $20 - $30 an hour
- Full-time
- Dental office
- Writing skills
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Financial Advisor (Flexible Hybrid Work Environment)
New York Life Insurance Company/NYLIFE Securities, LLC. —Westborough, MA
- Up to $300,000 a year
- Full-time
- Hybrid work
- Hospitality
- English
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Director of Sales and Marketing
Artis Senior Living of Lexington —Lexington, MA
- From $85,000 a year
- Weekends as needed
- Marketing
- 3 years
- Travel
Quick Apply
CONSUMER FUNDS COORDINATOR
Resources for Human Development —Medford, MA
- $25 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Sr. Auto Glass Installation Technician - Up to $5000 Sign on Bonus!! - Store#385
Auto Glass Now —Milford, MA
- $22.50 - $38.60 an hour
- Full-time
- 18 years or older
- Mechanic experience
- Mid-level
- Health savings account
- Paid holidays
Verizon Team Member
DW Executives,inc —Framingham, MA
- $52,000 - $62,000 a year
- Full-time
- Office
- High school diploma or GED
- In-person
- Professional development assistance
Quick Apply
3d
Community Liaison (Part time and Flexible)
Fyzical Therapy and Balance Center - Woburn —Woburn, MA
- Part-time
- Medical office experience
- Mid-level
- Administrative experience
- Mileage reimbursement
Quick Apply
6d
Senior Manager, Procurement
Hologic —Marlborough, MA
- $126,700 - $211,200 a year
- Full-time
- Office
- Analysis skills
- Travel

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Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr

Fallon Health -
Worcester, MA

Apply Now

Job Details

$22 an hour

Benefits

Health insurance
Paid time off
Opportunities for advancement

Qualifications

Microsoft Word
Customer communication
Documentation tools
Typing
Quality data entry
Customer data entry

Full Job Description

Overview:

Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..

The REMOTE work model can commence after approximately 8-9 weeks of on-site training in Worcester, MA. Must be able to type 25 WPM net.

Many day shifts are available and are discussed during the interview process.

The Great Opportunity:

It’s an exciting time to join Fallon Health as we experience growth and expansion with new services and products. There are many great opportunities within our organization starting with joining our Member Services team. Member Services offers a very unique opportunity to interact with nearly every facet of the Fallon Health organization including our products, services, functions, and people.

Among the most rewarding and fulfilling parts of working on this team is representing Fallon Health as the face of the organization; the single point of contact for our valued providers and members. Think of yourself as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate to members reaching out for support; providing this highly valued service fielding calls and constitutively troubleshooting inquiries, you will be solving their needs and concerns.

In addition to the diverse responsibilities outlined below, a spot on this team also represents one of the best places to grow your career. With demonstrated initiative and strong performance, you will gain exposure across a multitude of functions and endless opportunities for advancement. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.

As a brand champion and valued member ambassador you will get extensive training and support through a skill based progression training program that includes a blended learning curriculum and personalized coaching plan. We are always looking for top talent in these roles so feel free to pass this along to friends, family and colleagues that you think qualify.

Responsibilities:

Position Overview:

The Member Services Representative is accountable for successfully addressing member and provider inquiries received through Fallon Health's 1-800 numbers, as well as providing direction on Plan policies, procedures, and benefits.

Some key responsibilities include:

Ownership for development of knowledge and skills, as training program provides material and framework for success.
Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry.
Clear and concise documentation of call detail for tracking of member/ provider contacts.
Identification and communication of trends that are indicative of enterprise service issues.
Escalation of member/provider concerns and servicing issues.
Appropriate execution of corporate and department policies/ practices.

Qualifications:

High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of this.
Bachelor’s degree or advanced education is also preferred but not required.
2+ years professional work experience preferably in a customer facing inbound call-center setting
The ability to multitask and leverage strong typing skills and a high proficiency with MS Word, MS Excel and system data entry are essential tools for success in this role

About Fallon Health:

Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is the only health plan in Massachusetts to have been awarded “Excellent” Accreditation by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit www.fallonhealth.org

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay Range Disclosure:

In accordance with the Massachusetts Wage Transparency Act, the pay rate for this position is $22 per hour, which reflects what we reasonably and in good faith expect to pay at the time of posting.

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Refine Your Search

member services representative jobs in hudson, ma

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr

Front Desk / Customer Service Representative - PART-TIME

Member Services Representative

Member Services Representative

Customer Service Representative

Referral Representative I

Ambulatory Services Representative, 40-hours, Days

Marlborough ED Registration Representative 21 Hours Evenings

Marlborough ED Registration Representative 32 Hours Evenings

Outside Sales Representative - Trade Division (MetroWest)

Sales Professional

BDC Representative

Experienced Dental Front Office-Patient Concierge Team

Financial Advisor (Flexible Hybrid Work Environment)

Director of Sales and Marketing

CONSUMER FUNDS COORDINATOR

Sr. Auto Glass Installation Technician - Up to $5000 Sign on Bonus!! - Store#385

Verizon Team Member

Community Liaison (Part time and Flexible)

Senior Manager, Procurement

I want to receive the latest job alert for member services representative in hudson, ma

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