Top 131 call center representative Jobs in hudson ma

Customer Service Representative - Fuel
Haffner's —Ayer, MA
- $20 - $24 an hour
- Weekends as needed
- Microsoft Outlook
- Word processing
- Research
- Disability insurance
- Health insurance
Quick Apply
13d
Customer Service Rep. In/Out Call Center
NATIONAL TRUCK E.R.S. —Auburn, MA
- $41,600 - $63,000 a year
- Full-time
- Mid-level
- US work authorization
- Typing
- Health insurance
- Dental insurance
Quick Apply
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr
Fallon Health —Worcester, MA
- $20.50 an hour
- Call employer
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Paid time off
7d
Sales Representative, Inbound Remote
Liberty Mutual —Worcester, MA
- $37,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
PART TIME - Customer Care Center Agent
Avidia Bank —Hudson, MA
- $21 - $23 an hour
- Part-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
10h
Indirect Consumer Loan Member Service Representative, Full-time, Hybrid Marlborough MA
Digital Federal Credit Union / DCU —Marlborough, MA
- $21.50 - $24.10 an hour
- Email
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
7d
HVAC – Technical Support/Service Representative
Plumbers' Supply Co. —Massachusetts
- From $90,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
BDC Sales Representative
Parkway Honda of Boston —West Roxbury, MA
- $50,000 - $80,000 a year
- Full-time
- Dealership
- Computer literacy
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
On-Site Customer Service Representative - Somerville, MA
Sharecare —Somerville, MA
- $20 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Inside Sales Representative (No Cold Calling)
TWO MEN AND A TRUCK® —Wilmington, MA
- From $35,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Toyota BDC Representative
Toyota of Watertown —Watertown, MA
- $15 - $22 an hour
- Full-time
- Dealership
- Pass drug screening
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
12d
BDC Representative
ATAMIAN HONDA —Tewksbury, MA
- $40,000 - $55,000 a year
- Weekends as needed
- Computer literacy
- No experience needed
- Typing
- Paid training
- Health insurance
Quick Apply
Consumer Loan Member Service Representative, Full-time, Hybrid Marlborough MA
Digital Federal Credit Union / DCU —Marlborough, MA
- $21.50 - $24.10 an hour
- Email
- Mid-level
- High school diploma or GED
Quick Apply
10d
Medicare Enrollment Support Program Coordinator - REMOTE
University of Massachusetts Medical School —Westborough, MA
- $45,000 - $54,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Access
- Computer literacy
2d
Automotive Internet Sales/Business Development Agent (BDC)
Ron Bouchard's Auto Stores —Lancaster, MA
- $60,000 - $85,000 a year
- Full-time
- Business development
- Communication skills
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Service Center/Call Center Representative
IC Federal Credit Union —Ayer, MA
- $18 - $24 an hour
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
Quick Apply
Call Center Representative - IN PERSON TRAINING REQUIRED
Dermatology Associates of Concord —Concord, MA
- $22 - $24 an hour
- Full-time
- High school diploma or GED
- 1 year
- Medical terminology
Quick Apply
Enrollment Contact Representative
Northeastern University —Dedham, MA
- $23.02 - $31.66 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Organizational skills
- Health insurance
- Dental insurance
Appointment Setting Phone Rep
Rescom Exteriors —Auburn, MA
- $17 - $35 an hour
- Part-time
- Medical office experience
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Call Center Representative
Beacon Bank —Medford, MA
- $20.00 - $28.90 an hour
- Hybrid work
- Research
- High school diploma or GED
- Mentoring

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Customer Service Representative - Fuel

Haffner's -
Ayer, MA

Quick Apply

Job Details

Full-time
$20 - $24 an hour
13 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer relationship building
Microsoft Outlook
Word processing
Conflict management

Full Job Description

Description:

Compensation:

Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum opportunity is: PAY - $20.00 to $24.00 per hour

Job Summary

This position is accountable for providing Haffner’s customers with an outstanding, positive customer experience.

Required Qualifications:

Minimum of 3 years of customer service experience, preferably in a call center environment.
Minimum of 1 year experience in the Heating and Energy sector.

Specific Responsibilities:

Provide outstanding, positive customer service to Haffner’s customers via telephone, email, and lobby visits.
Answer initial and follow up calls from customers who have delivery, service, and technical support issues, with the ability to take full ownership of the issue from start to finish.
Responds to inquiries by utilizing approved scripting and established SOPs to research and clarify desired information. Provides follow up when escalation or alternative solutions are required.
Develop new business opportunities with existing customers by promoting company products and services.
Maintains required documentation for new and existing customers.
Input data/call documentation/notes into the company computer platform (i.e. Cargas) at the time of the interaction to keep each customer record updated.
The ability to deal with the demand of fast paced and high-volume operation.
Adheres to schedules and work time availability guidelines set forth by management.
Supports Finance Department by making accounts receivable calls and processing statements.
Performs other related duties, or duties that maximize the individual’s knowledge and contributions, at the discretion of the Customer Service Manager and Customer Service Site/Team Lead.

Requirements:

Leadership, Education and Training Requirements:

Absolute commitment to customer satisfaction, including timely issue resolution and proactive customer outreach.
Concise, effective verbal and written communications skills, with strong conflict resolution abilities and the ability to empathize with customers.
Ability to excel both individually and as part of a larger team.
Capability to execute tactically by organizing multiple processes, and prioritizing duties, in a multitasking and rapidly changing work environment.
Willingness to participate in mandatory training sessions that grow product knowledge and promote stronger customer satisfaction.

Technical Requirements:

Prior customer service experience, particularly in a high-volume environment, preferred.
For certain offices, availability to work varied shifts at peak times, including evenings and weekends.
Proficient in MS Excel, Outlook, PowerPoint, and Word, as well as web-based applications.

Job Environment:

While performing the duties of this job, the employee is regularly required to sit, stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.

Benefits:

Employee Discount on gasoline, and residential propane and oil
Medical, Dental, and Vision Insurance
401K Retirement Plan with Company Match
Paid Time Off
Company Paid Life Insurance and Optional Life Insurance
Short-Term and Long-Term Disability
Critical Illness and/or Accident Insurance

About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do” and “Be Resourceful.” Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.

HOPHP

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Refine Your Search

call center representative jobs in hudson ma

Customer Service Representative - Fuel

Customer Service Rep. In/Out Call Center

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr

Sales Representative, Inbound Remote

PART TIME - Customer Care Center Agent

Indirect Consumer Loan Member Service Representative, Full-time, Hybrid Marlborough MA

HVAC – Technical Support/Service Representative

BDC Sales Representative

On-Site Customer Service Representative - Somerville, MA

Inside Sales Representative (No Cold Calling)

Toyota BDC Representative

BDC Representative

Consumer Loan Member Service Representative, Full-time, Hybrid Marlborough MA

Medicare Enrollment Support Program Coordinator - REMOTE

Automotive Internet Sales/Business Development Agent (BDC)

Service Center/Call Center Representative

Call Center Representative - IN PERSON TRAINING REQUIRED

Enrollment Contact Representative

Appointment Setting Phone Rep

Call Center Representative

I want to receive the latest job alert for call center representative in hudson ma

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