Top 34 Help desk support Jobs in Huntsville, Al

IT Support Analyst
Madison Core Laboratories —Huntsville, AL
- $22.00 - $24.75 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
14d
HelpDesk Analyst
Focus —Huntsville, AL
- $15.00 - $15.35 an hour
- Contract
- Computer literacy
- High school diploma or GED
- Associate's degree
Quick Apply
9d
IT Support Coordinator, YSG HQ
Yorktown Systems Group —Huntsville, AL
- Full-time
- Office
- High school diploma or GED
- 1 year
9d
IT Support Technician
Parry Labs, LLC —Huntsville, AL
- Temporary
- Mid-level
- Office
- Windows
Quick Apply
18h
Customer Experience Analyst
Summit 7 Systems —Huntsville, AL
- $50,000 - $60,000 a year
- Full-time
- Remote
- Computer Science
- Office
- Windows
- Dental insurance
- 401(k) matching
Quick Apply
9d
Tier 1 Help Desk Specialist -TS Clearance required
CATHEXIS —Huntsville, AL
- $54,400 a year
- Full-time
- Writing skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- AD&D insurance
Quick Apply
Help Desk Technician II / IT Support Specialist
Verity Integrated Systems, Inc —Huntsville, AL
- Full-time
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply
13d
Enterprise Service Desk Analyst
Astrion —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- Mid-level
Technical Support - Helpdesk Support Specialist I
Agile Defense —Redstone Arsenal, AL
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Help Desk Team Lead | Onsite @ Oakwood University
Ellucian —Huntsville, AL
- Full-time
- Mid-level
- University
- Mentoring
- Health insurance
- Dental insurance
12d
MID-LEVEL HELP DESK TECHNICIAN-DTS
Ignite Fueling Innovation —Huntsville, AL
- Full-time
- Mid-level
- Continuous improvement
- SharePoint
Help Desk Support Service Specialist – Intermediate (TS/SCI Required)
General Dynamics Information Technology —Huntsville, AL
- $32.69 - $44.23 an hour
- Contract
- Azure
- Office
- Travel
- Paid time off
- 401(k) matching
Lead Senior Service Desk Engineer - PAE Fires IT Support Services
Technology, Automation, and Management, Inc. —Huntsville, AL
- Training & development
- Senior level
Quick Apply
Ecommerce Support Manager
Onewater Marine Inc —Tanner, AL
- $23 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
System Administrator 4
Torch Technologies —Huntsville, AL
- Email
- Background check
- Computer science
- Azure
- Health savings account
- Paid holidays
12d
Systems Administrator
Hive Group LLC —Redstone Arsenal, AL
- $105,300 - $116,385 a year
- Email
- Mid-level
- 3 years
- SQL
- Paid holidays
- Disability insurance
Quick Apply
8d
Enterprise Wide Prog/Analyst*
Sanmina Corporation —Huntsville, AL
- Computer science
- Computer Science
- Bachelor of Science
Project Analyst (DoD TS Clearance)
MartinFed —Redstone Arsenal, AL
- Full-time
- Mid-level
- Office
- Presentation skills
Quick Apply
12d
Ground Systems Controller (JR052826T-8)
JBS Solutions —Huntsville, AL
- Weekends as needed
- Word processing
- Writing skills
- Mid-level
Quick Apply
Full Stack Web Developer - Secret Clearance
Techicon Inc. —Huntsville, AL
- $48,000 - $51,000 a year
- Full-time
- Azure
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d

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help desk support jobs near huntsville, al

IT Support Analyst

Madison Core Laboratories -
Huntsville, AL

Quick Apply

Job Details

Full-time
$22.00 - $24.75 an hour
14 days ago

Qualifications

Desktop computer repair
Defect resolution root cause analysis
Smartphone (troubleshooting support)
Phone communication
Laptop (troubleshooting support)
Mid-level
Windows
Printer (troubleshooting support)
High school diploma or GED
Patch management
Desktop (troubleshooting support)
Office equipment installation
Computer management
Trade school
Technical customer support for office equipment
Problem management
Telephone systems
Phone call management
Root cause analysis
Windows Server administration
Desktop administration
Associate's degree
CompTIA Security+
Customer service problem-solving
Technical Proficiency
Peripheral hardware support
CompTIA A+
Standard operating procedures drafting
Mobile devices

Full Job Description

Position Summary: IT Support Analyst is required to support end-users in resolving technical problems. The responsibilities of an IT Support Analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. IT Support Analyst should be able to provide exceptional customer service and perform user administrative responsibilities efficiently. An IT Support Analyst should be able to display excellent problem-solving skills and a solid knowledge of IT solutions.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide exceptional customer service and perform user administrative responsibilities efficiently,

Performing analysis of root causes,

Developing checklists for reoccurring problems,

Developing recommendations for procedures to prevent problems,

Evaluating and resolving complex problems that arise,

Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment,

Performing user administrative tasks “Answering phones, talking to Vendors …etc.”,

Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions,

Collaborate with others as needed,

Other duties as directed by supervisor.

Non-Essential Duties: NA

Supervisory Responsibilities: This position has no direct supervisory responsibilities. (May provide details on direct and indirect reports and functions)

Education and Experience:

High School Diploma or General Education Degree (GED); or two to three years related experience and/or training, or equivalent combination of education and experience, required.

Associate degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience, preferred.

Help Desk Experience, required.

Certificates, Licenses, Registrations:

A+ and Security+ Certifications, preferred.

Skills and Abilities:

Proficiency in Microsoft Server 2006-2016,

Proficiency in Windows 7, Windows 8, Windows 10, XP, and Vista,

Strong knowledge of Patch management,

Solid knowledge of advanced printer/peripheral device troubleshooting,

Ability to work independently,

Exceptional customer service skills.

Other Qualifications, if applicable: NA

Work Conditions: The It Support Analyst role will typically work a full-time standard office setting schedule. The position does require standing, walking, and sitting at 33% of the work performed. This position does regularly, average 33% of work performed, required listening and communicating with others directly.

This position regularly, up to 33% of the work performed, could require lifting, up to 50 or more pounds. In addition, this role could be exposed to electrical shock at 33% of work performed, as well as 66% of being around moving mechanical parts.

This position is required to follow basic safety guidelines set forth by the company and should direct any concerns or questions to his/her supervisor.

Quick Apply

Refine Your Search

help desk support jobs in huntsville, al

IT Support Analyst

HelpDesk Analyst

IT Support Coordinator, YSG HQ

IT Support Technician

Customer Experience Analyst

Tier 1 Help Desk Specialist -TS Clearance required

Help Desk Technician II / IT Support Specialist

Enterprise Service Desk Analyst

Technical Support - Helpdesk Support Specialist I

Help Desk Team Lead | Onsite @ Oakwood University

MID-LEVEL HELP DESK TECHNICIAN-DTS

Help Desk Support Service Specialist – Intermediate (TS/SCI Required)

Lead Senior Service Desk Engineer - PAE Fires IT Support Services

Ecommerce Support Manager

System Administrator 4

Systems Administrator

Enterprise Wide Prog/Analyst*

Project Analyst (DoD TS Clearance)

Ground Systems Controller (JR052826T-8)

Full Stack Web Developer - Secret Clearance

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