Job Title: Food & Beverage Manager
Location: La Verkin, Utah
Reports to: Assistant General Manager
Pay Range: $60,000 - $67,500 per year
Job Type: Full-Time Salaried
Company Overview
Zion Canyon Hot Springs is an exciting new premier destination in Southern Utah, designed to provide an exceptional experience for all our guests. Featuring 32 natural hot spring pools, 16 WorldSprings-inspired pools, barrel saunas, cold dip pools, and much more, we are committed to creating a peaceful and rejuvenating sanctuary for our visitors. Zion Canyon Hot Springs will be a top-tier retreat that combines natural beauty and wellness.
Position Summary
We are seeking an experienced and motivated Food & Beverage Manager with a strong kitchen and bar management background to oversee the daily operations of Zion Canyon Hot Springs cafe. This role is essential in ensuring smooth operations, guest satisfaction, and a high-quality food and beverage experience. The Food & Beverage Manager will oversee staff, manage food and beverage operations, maintain quality standards, and drive service excellence across all culinary offerings.
What We Offer
- Opportunities for advancement and career development
- Dynamic and supportive work environment
- Employee perks including hot springs access and discounts (as applicable)
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off
Key Responsibilities
Food & Beverage Management:
- Oversee and manage all food and beverage operations at Zion Canyon Hot Springs, including menu planning, inventory control, and staff scheduling.
- Ensure the highest standards of food quality, preparation, and presentation to enhance guest satisfaction.
- Manage ordering, stocking, and inventory of food, beverages, and kitchen supplies, ensuring efficient cost control and minimizing waste.
- Develop and implement strategies for efficient service, including optimizing staff workflows, maximizing kitchen productivity, and ensuring smooth service during peak times.
- Monitor food safety and cleanliness standards in compliance with health regulations, ensuring a safe and sanitary environment in kitchens, dining areas, and bars.
- Oversee the daily operation of the Food & Beverage department.
- Ensure the facility operates smoothly, efficiently, and in line with company standards.
- Maintain cleanliness and organization across all food service areas, including kitchens, dining spaces, and bars.
- Represent the company with a positive and professional image.
- Complete all tasks or duties as they are assigned.
Guest Experience:
- Maintain a welcoming and relaxing atmosphere for all guests.
- Ensure an outstanding guest experience by delivering high-quality food and beverage services in a timely and professional manner.
- Address guest concerns or complaints related to food and beverage offerings, ensuring quick resolution to maintain guest satisfaction.
- Drive upselling and promote menu items to enhance guest engagement and maximize revenue.
- Continuously seek ways to enhance the overall guest experience.
- Menu Development: Collaborate with chefs and mixologists to develop seasonal menus that highlight fresh, local ingredients and innovative culinary trends.
Team Management:
- Recruit, train, and mentor a high-performing food and beverage team, fostering a culture of professionalism and hospitality
- Lead by example and provide hands-on support during peak hours.
- Continuously seek ways to enhance the overall team member experience.
- Employee development through goal setting, accountability, discipline, coaching and annual reviews.
Financial & Administrative Duties:
- Assist with budgeting, financial reporting, and cost control measures.
- Control costs, and optimize revenue through innovative pricing, menu engineering, and inventory control.
- Perform and lead monthly inventories.
- Support revenue-generating initiatives, including events, promotions, and memberships.
- Contribute to the strategic planning and direction of the company through regular manager meetings, retreats, capital project planning and an eye for continuous improvement.
Qualifications:
- 3 years of prior restaurant leadership experience
- Strong leadership and communication skills.
- Knowledge of basic cooking techniques and kitchen operations.
- Experience with menu planning, cost control, and food safety compliance is a plus
- Ability to multitask and thrive in a fast-paced environment.
- Detail-oriented and committed to cleanliness and food safety.
- Experience in hospitality, resort, or wellness settings is a plus
- ServSafe Manager Certified or willing to complete course upon hire.
- Previous knowledge or experience working for a facility with a Utah bar alcohol license is a plus.
- Experience with restaurant and inventory management software is a plus.
- Strong organizational and planning skills.
- Work independently without direct supervision.
- Ability to work well with all levels of management, executive leadership and support staff and employees.
- Proven team building and leadership skills.
- Ability to learn all systems and procedures and become the point person for troubleshooting problems.
- Mindset to always take the most effective role.
- Ability to work in a fast-paced environment.
- Must be patient, poised, and able to cope with special situations.
- Knowledge of facility / kitchen maintenance and operational best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Some travel is required for retreats, training, and development.
- Expected to be on call and available to assist in emergency situations.
Essential Physical Functions
- Must be able to stand and walk for extended periods while overseeing front- and back-of-house operations.
- Must be able to lift and carry supplies or equipment weighing up to 50 pounds.
- Requires the ability to move frequently between kitchen, dining, bar, and poolside service environments.
- Must be able to use hands and arms for computer work, documentation, and operational tasks.
- Visual and auditory ability sufficient to monitor staff performance, guest activity, and safety conditions.
Standard Work Environment Conditions
Employees may be required to work in environments that include:
- Indoor and outdoor resort settings
- Proximity to chlorine-treated pools, saltwater pools, and mineral hot springs pools
- Exposure to humidity, steam, moisture, and wet or slippery surfaces
- Variable temperatures, including heat from hot springs and outdoor sun exposure
- Exposure to cleaning agents, pool chemicals, and food service chemicals (role-dependent)
- High guest traffic, noise, and fast-paced service conditions
Work Location
This position is on-site at Zion Canyon Hot Springs, 202 W 300 N, La Verkin, Utah, 84745.
How to Apply:
Interested candidates should apply directly through the job posting on Indeed by submitting their resume, including their availability and relevant experience.
Job Type: Full-time
Pay: $60,000.00 - $67,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Kitchen Management: 3 years (Required)
Ability to Commute:
- La Verkin, UT 84745 (Required)
Work Location: In person
