Top 26 Network support specialist Jobs in Idaho

Network Support Specialist, eero CS
Amazon.com Services LLC —Boise, ID
- $19.13 - $27.21 an hour
- Weekends as needed
- Office
- 1 year
- Entry level
- Employee assistance program
- 401(k) matching
Technical Product Support - EdTech
Securly —Boise, ID
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
End-user Computing Specialist
GTT, LLC —Ketchum, ID
- $18 - $23 an hour
- Contract
- Hospital
- Research
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
IT Project Specialist - Level 3
MicroTech Systems, Inc —Boise, ID
- $1 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
8d
Cisco Network Administrator
Bingham Memorial Hospital —Blackfoot, ID
- Full-time
- Computer Science
- Maintenance
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
IT Field Support Specialist
JH Kelly —Boise, ID
- $25 - $33 an hour
- Microsoft Outlook
- Construction site
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
1d
IT Help Desk Specialist
Idaho Housing and Finance Association —Boise, ID
- Full-time
- Office
- Analysis skills
- Experience equivalent to degree accepted
IT SUPPORT SPECIALIST
True West Beef LLC —Jerome, ID
- On call
- Mid-level
- Windows
- Analysis skills
Quick Apply
IT Support Specialist
Freedom Northwest Credit Union —Kamiah, ID
- $20 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Research
- Health savings account
- Health insurance
Quick Apply
IT Specialist
Volm Companies —Idaho Falls, ID
- $23.85 - $28.62 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
IT Support Team Specialist - Level II
MicroTech Systems, Inc —Boise, ID
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
End User Support Specialist
ST. MARY'S HOSPITAL, INC. —Cottonwood, ID
- Full-time
- Writing skills
- HIPAA
- Mid-level
Quick Apply
2d
IT Support Specialist
Sofidel —Lewiston, ID
- On call
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
End User Support Specialist
St. Mary's/Clearwater Valley Hospital and Clinics —Cottonwood, ID
- Full-time
- Writing skills
- HIPAA
- Mid-level
2d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Meridian, ID
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Help Desk Technician
Lewis Clark Early Childhood Program —Lewiston, ID
- $17.50 - $19.96 an hour
- Full-time
- Computer literacy
- System design
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d
Senior IT Consultant (Network Engineer)
ETS Corp —Declo, ID
- $70,000 - $95,000 a year
- Full-time
- Pass drug screening
- System design
- Windows
- Disability insurance
- Health insurance
Quick Apply

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Network Support Specialist, eero CS

Amazon.com Services LLC -
Boise, ID

Apply Now

Job Details

Full-time
$19.13 - $27.21 an hour

Benefits

Employee assistance program
401(k) matching
Flexible schedule

Qualifications

Customer communication
Managing clients in a customer support role
Customer support
Productivity software

Full Job Description

DESCRIPTION

At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.

We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.

Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.

Key job responsibilities
As a Network Support Specialist, you will:

Provide frontline technical support to customers via phone and email
Configure network devices, including routers, switches, firewalls, and wireless access points
Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
Thoroughly document all support interactions and their resolutions
Identify and escalate complex issues to higher tier support teams

Work Location:

This position requires on-site attendance during assigned shifts at our Boise, Idaho office.
Candidates must currently reside in Idaho or have confirmed relocation plans to the area.

A day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.

BASIC QUALIFICATIONS

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with Microsoft Office products and applications
1+ year of customer-facing support experience, including 6+ months in technical support
Proven track record of delivering courteous, efficient support to external customers
Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time

PREFERRED QUALIFICATIONS

Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, ID, Boise - 19.13 - 27.21 USD hourly

Apply Now

Refine Your Search

network support specialist jobs in idaho

Network Support Specialist, eero CS

Technical Product Support - EdTech

End-user Computing Specialist

IT Project Specialist - Level 3

Cisco Network Administrator

IT Field Support Specialist

IT Help Desk Specialist

IT SUPPORT SPECIALIST

IT Support Specialist

IT Specialist

IT Support Team Specialist - Level II

End User Support Specialist

IT Support Specialist

End User Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

IT Help Desk Technician

Senior IT Consultant (Network Engineer)

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