Top 338 Retention manager Jobs in Idaho

Account Manager/Collections Team Lead
Pure Water Partners LLC —Sandpoint, ID
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid training
- Health savings account
Quick Apply
Field Manager
PestCo LLC —Post Falls, ID
- $23 - $26 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Leasing Manager
Confidential —Victor, ID
- $45,000 - $60,000 a year
- Full-time
- Background check
- Marketing
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Nuclear Project Quality Manager
Atlas —Idaho Falls, ID
- Full-time
- Clean driving record
- 5 years
- Pass drug screening
- Paid parental leave
- AD&D insurance
Quick Apply
Property Manager
Confidential —Victor, ID
- $55,000 - $70,000 a year
- Full-time
- Background check
- 5 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Disrict Manager - Southeast Idaho
Farm Bureau Insurance Company of Idaho —Pocatello, ID
- $156,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Branch Manager II
Lendmark Financial Services —Nampa, ID
- $70,000 - $75,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
14d
Assistant Store Manager - Store 1688
Tire Choice Auto Service Centers —Boise, ID
- $18 - $21 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
8d
Assistant Store Manager - Store 1690
Tire Choice Auto Service Centers —Boise, ID
- $18 - $21 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
8d
Kitchen Manager
Wendy's —Boise, ID
- 18 years or older
- ServSafe
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Kitchen Manager
Wendy's —Garden City, ID
- 18 years or older
- ServSafe
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Open/Close Shift Manager
Wendy's —Boise, ID
- 18 years or older
- ServSafe
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Open/Close Shift Manager
Wendy's —Boise, ID
- 18 years or older
- ServSafe
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager - Store 1689
Tire Choice Auto Service Centers —Boise, ID
- $18 - $21 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
8d
Human Resource Manager
Advance Services —Nampa, ID
- $43.27 an hour
- Overtime
- In person
- Spanish
- Management
- 5 years
- Health insurance
- Referral program
Quick Apply
10d
Fitness Manager
Crunch Fitness - Fit Fusion LLC —Coeur d'Alene, ID
- $45,000 - $95,000 a year
- Full-time
- CPR Certification
- Customer service
- Mid-level
- Profit sharing
- Paid training
Quick Apply
Kitchen Manager
Wendy's —Meridian, ID
- 18 years or older
- ServSafe
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Canvas Manager
Empire Renovations, LLC. —Meridian, ID
- $73,000 - $95,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Paid time off
- On-the-job training
Quick Apply
HR Manager
Virginia Transformer Corp. —Pocatello, ID
- Full-time
- Background check
- Research
- Mid-level
Quick Apply
Manager Inside Sales
United Site Services —Meridian, ID
- $62,600 - $94,000 a year
- Full-time
- 3 years
- Analysis skills
- US work authorization
- Health savings account
- AD&D insurance

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retention manager jobs near idaho

Account Manager/Collections Team Lead

Pure Water Partners LLC -
Sandpoint, ID

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Accounts receivable
Customer communication
Microsoft Excel
Customer service
Spreadsheets
High school diploma or GED
Team management
Negotiation

Full Job Description

Pure Water Partners, a privately held specialty finance company in the bottle free water marketplace, is actively seeking an experienced enthusiastic and motivated Account Manager (Collections) Team Lead.

This is an on-site, full-time role in our Sandpoint office. If you are looking for a company that you can grow with and learn from, then we want to hear from you!

Key Responsibilities:

Leadership & Team Support

Serve as the primary escalation point for complex customer issues or calls requiring advanced handling.
Provide daily operational support to Account Managers; ensure adherence to policy, compliance, and quality standards.
Assist with onboarding and training new team members, as well as ongoing development of existing staff.
Promote a team environment focused on collaboration, professionalism, and results.
Help schedule and lead team huddles as needed.

Strategic Collections Oversight

Oversee and guide collection efforts on Large Target Accounts (LTA), ensuring consistent communication, follow-ups, and resolution of aging balances.
Partner with the Collections Manager in developing and implementing collection strategies to reduce delinquency and improve recoveries.
Assist manager in monitoring account portfolios to identify trends, problem accounts, and opportunities for process improvement.

Performance Monitoring & Reporting

Assist in tracking and reporting on key performance indicators (KPIs) for the team including call activity, delinquency, promise-to-pay, and recovery rates.
Review individual and team performance dashboards, and provide feedback or coaching in collaboration with the Collections Manager.
Identify underperforming accounts or reps and recommend targeted action plans.

Incentives & Culture

Collaborate with the Collections Manager to create and maintain weekly and monthly performance incentive programs.
Gather team input to ensure incentives are motivating and aligned with business goals.
Promote a positive team culture and drive morale through recognition, engagement initiatives, and a sense of ownership.

Process & Policy Support

Assist in documenting and refining department processes and workflows.
Make recommendations for improvements to collection practices based on observed trends and data.
Ensure that all communications with customers and dealers meet professional standards and regulatory compliance.

Qualifications:

Strong understanding of collections practices, regulations, and customer retention strategies.
Proven ability to handle escalated calls and sensitive customer scenarios with professionalism and diplomacy.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
Experience with Water Desk or Aspire and BillTrust.
Proficiency in Microsoft Excel, Outlook, and general reporting tools.

Key Competencies:

Leadership and coaching skills
Critical thinking and problem-solving
Conflict resolution and de-escalation
Results-driven and accountability-focused
Team collaboration and emotional intelligence
Adaptability and continuous improvement mindset

Work Hours and Location:

In office, Monday-Friday, 8:00am-5:00pm

Compensation and Benefits:

Starting rate of $23.00 - $25.00/hour based on experience
Additional performance incentive based on portfolio of accounts
Medical, Dental, Vision benefits *Programs offered that cost as little as $10 out of pocket per month for an individual*
401(k) with a company match

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid time off
Paid training
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Accounts receivable: 3 years (Required)
Microsoft Excel: 3 years (Required)
Team management: 3 years (Required)

Ability to Commute:

Sandpoint, ID 83864 (Required)

Work Location: In person

Quick Apply

Refine Your Search

retention manager jobs in idaho

Account Manager/Collections Team Lead

Field Manager

Leasing Manager

Nuclear Project Quality Manager

Property Manager

Disrict Manager - Southeast Idaho

Branch Manager II

Assistant Store Manager - Store 1688

Assistant Store Manager - Store 1690

Kitchen Manager

Kitchen Manager

Open/Close Shift Manager

Open/Close Shift Manager

Assistant Store Manager - Store 1689

Human Resource Manager

Fitness Manager

Kitchen Manager

Canvas Manager

HR Manager

Manager Inside Sales

I want to receive the latest job alert for retention manager in idaho

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