Top 3 Learning and development specialist Jobs in Idaho Falls, Id

Training and Development Specialist
Frontier Credit Union —Idaho Falls, ID
- Sales
- Mid-level
- Office
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1d
Training Specialist
Westmark Credit Union —Idaho Falls, ID
- $18.93 - $29.58 an hour
- Full-time
- Hybrid work
- Classroom
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
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4d
Talent Development Specialist (WIOA) (80017)
Equus —Idaho Falls, ID
- Full-time
- Sales
- High school diploma or GED
- Driver's License
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Training and Development Specialist

Frontier Credit Union -
Idaho Falls, ID

Quick Apply

Job Details

1 day ago

Qualifications

Project management experience in education
Phone communication
Presentations for conferences or internal meetings
High school diploma or GED
Productivity software
Banking
Teaching

Full Job Description

Description:

Position Overview:

The Training Specialist is responsible for conducting training for new and existing team members; developing and implementing training courses; creating training plans and materials. Primary training focus includes new employee orientation, teller training, and facilitating TMA along with other technical and job skill enhancements as assigned. Ensures staff gains and maintains a high level of knowledge to support the corporate objectives and maintain the highest level of consistent, quality service. Ensures staff completes annual compliance training. May function as subject matter expert or lead on projects regarding business functions, systems, policies and/or procedures. Supports the credit union through participation in additional projects and duties as assigned.

Essential Functions:

Develops and conducts comprehensive positional and technical training programs, new employee orientation, sales and service techniques, and career enrichment training
Evaluates training results and updates programs as applicable; follows-up with individual comments and concerns
Identifies and assesses organizational issues and training/development needs. Presents findings and recommendations to management
Implements and facilitates programs to ensure the team members are equipped with the knowledge and skills needed to successfully achieve the organizational goals
Defines appropriate training methods to include instructor guided, individual or group training, webinars, eLearning, distance learning, train the trainer, external or third-party partners, or other applicable options
Coordinates and/or administers corporate compliance training, health and safety practices, and changes in policies, procedures and technologies, etc.
Administers online training platform including creating curriculums, assigning courses, promoting self-paced development opportunities, adding and removing users, tracking progress, troubleshooting and vendor management
Prepares reports to evaluate performance of trainees; monitors the progress of staff on annual compliance training; Provides reports to management as requested
Provides training for individuals and groups of various sizes, properly identifies audience learning styles, knowledge, skills, and experience and modifies training accordingly
Formulates training policies, programs and schedules based on identified training needs, or changes in products, services, or procedures
Maintains relative on the job expertise by working in the full capacity of positions such as Teller, MSR, and Remote Services, and others as assigned
Stays up to date with industry trends, informs management of technical training programs and goals, and integrates information into training programs
Works with management relative to individual employee development needs, recommends training plans to improve performance, and provides follow-up to specified individuals
Assists with annual budget preparation and justifies funds requested; Operates within established budgets
Maintains training records and facilitates Frontier CU education assistance program
Administers training room calendars; works with presenters to have room set up and provides refreshments as needed; keeps supplies and refreshments organized and stocked
Organizes, develops, and maintains training manuals, job aids, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
As requested, evaluates and selects appropriate external instructional materials such as printed modules, visual aids, and video or computer tutorials
Supports organizational development initiatives, upholds corporate culture, demonstrates leadership and serves as a positive role model for employees
Provides exceptional internal and external member service
Understands, applies, and complies with all Credit Union Policies and Procedures, State and Federal laws and regulations, and adheres to requirements set forth by the Bank Secrecy Act (BSA)
Completes other assigned duties commensurate with position

Requirements:

Qualifications/Skills:

High school diploma, or equivalent and at least three years of corporate training or teaching experience.
Knowledgeable in credit union terminology and acronyms commonly utilized in the credit union system; Ability to learn and maintain specialist knowledge of core processing system, technical support tools, position responsibilities, and operational resources
Experience in developing and facilitating effective training programs to staff at all levels of the organization; Experience with preparation of presentation materials
Possesses excellent interpersonal skills, with the ability to build a comfortable rapport with learners
Excellent project management skills including planning, time management, conflict resolution, organizational skills, written and verbal communication skills as well as the ability to prioritize and manage multiple projects simultaneously
Maintain knowledge of current industry trends, learning technologies, and corporate faculties, and suggest training programs to meet and exceed organizational goals
Demonstrates excellent judgment and problem-solving skills with the ability to implement solutions
Follows established policies and procedures
Operate a computer with proficiency of MS Office; Excellent knowledge of report software and processes; ability to set-up, utilize and problem-solve audio/visual tools and programs
Communicate with courtesy, tact, and diplomacy in person and over the phone
Perform job functions independently with limited supervision; work effectively on own and as part of team
Ability to read and carry out various written instructions and follow verbal directions
Must remain composed in stressful, high-pressure situations. Calmly and professionally handle different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service; Maintain strict confidentiality
Demonstrate extreme accuracy and quality, effectively handle multiple tasks and changing priorities, and exercise highest level of discretion on both internal and external matters
Reports to work regularly; maintains reliable and timely attendance. Available to work the days and hours dictated by business needs
Some daytime travel in town, between branches, and occasionally out of town overnight may be required

Physical Requirements:

Bend, sit, or stand to perform primarily sedentary work with limited physical exertion; occasional lifting to 10 lbs. Operate routine office equipment including computer terminals, keyboards, telephones, copiers, and calculators. Work on computer for up to 8 hours per day. Some locations may require ability to climb or descend stairs with minimal assistance in emergency situations.

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learning and development specialist jobs in idaho falls, id

Training and Development Specialist

Training Specialist

Talent Development Specialist (WIOA) (80017)

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