Top 284 Customer care coordinator Jobs in Illinois

Customer Account Coordinator
Life Spine, Inc. —Huntley, IL
- $23 - $25 an hour
- 8 hour shift
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Veterinary Specialty Center —Bannockburn, IL
- From $20 an hour
- Overtime
- Sales
- Medical office experience
- English
- Health savings account
- Paid holidays
Quick Apply
Clinical Support Coordinator – Neurofeedback Services
Landstrom Center —Schaumburg, IL
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Organizational skills
- Professional development assistance
Quick Apply
OB/GYN Surgical Scheduler and Financial Coordinator
The Women's Group of Northwestern —Chicago, IL
- $20 - $30 an hour
- Full-time
- Background check
- Private practice
- Surgery
- Profit sharing
- Health insurance
Quick Apply
Front Office Coordinator
Sports and Ortho Physical Therapy —Glenview, IL
- $18 - $22 an hour
- Full-time
- High school diploma or GED
- Clinic
- Organizational skills
- Paid training
- Paid jury duty
Quick Apply
Discharge Care Management Coordinator
Duly Health and Care —Elmhurst, IL
- $20.59 - $30.88 an hour
- Full-time
- Hospital
- Customer service
- Medical office experience
- Disability insurance
- Health insurance
Quick Apply
Treatment Plan Coordinator
FACE2FACE MAXILLOFACIAL SURGERY CENTRE —Homewood, IL
- $24 - $26 an hour
- Dental office
- Mid-level
- Administrative experience
9d
Customer Experience Specialist- Remote
Bump Health —Peoria, IL
- $34,000 - $38,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
Quick Apply
Customer Care myQ Community - Coordinator
The Chamberlain Group LLC —Oak Brook, IL
- $22.88 - $37.78 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- 401(k)
Quick Apply
Concierge Coordinator
Insight —Chicago, IL
- $20 - $22 an hour
- Hospital
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Customer Care Coordinator
Numotion —Lombard, IL
- $19.97 - $25.96 an hour
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Customer Service Agent
Kone —Moline, IL
- $47,400 - $62,265 a year
- Full-time
- Basic math
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
14d
Customer Care Coordinator - Order Experience I
Numotion —Lombard, IL
- $19.97 - $25.96 an hour
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Customer Support Coordinator
Johnson Controls —East Peoria, IL
- $25 - $37 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
Front Office Receptionist- Scheduling Coordinator
Lumiere Children's Therapy —Chicago, IL
- $45,000 - $52,000 a year
- Part-time
- Mid-level
- Administrative experience
- Clinic
Quick Apply
Admission Coordinator
Bristol Hospice, LLC —Des Plaines, IL
- $20.00 - $25.50 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Patient Concierge Coordinator
Insight —Chicago, IL
- $17 - $22 an hour
- Hospital
- HIPAA
- Inpatient
Quick Apply
Patient Intake Coordinator
Illinois CancerCare —Peoria, IL
- $16 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Paid holidays
10d
Patient Care Coordinator
Fertility Centers of Illinois —Glenview, IL
- $23 - $25 an hour
- Urgently hiring
- High school diploma or GED
- Clinic
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
11d
Referral Coordinator
Chicago Family Health Center —Chicago, IL
- Evenings as needed
- Customer service
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply

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Customer Account Coordinator

Life Spine, Inc.
Huntley, IL

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer returns handling
Marketing
Project coordination
High school diploma or GED
Analysis skills
Phone etiquette
Marketing
Order fulfillment
Time management

Full Job Description

Life Spine is focused on providing innovative solutions to address spinal pathology from the occiput to the sacrum. Our comprehensive product portfolio that centers around fusion and minimally invasive surgeries is driven by patient and surgeon needs. We are dedicated to improving the quality of life for patients by increasing procedural efficiency and efficacy through innovative design, uncompromising quality standards and the most technologically advanced manufacturing platforms. We are looking for responsive, customer centric innovators to provide solutions for spinal pathology.

The Customer Account Coordinator will play a key role in the execution of sales, and marketing activities through tactical support and hands-on coordination of internal projects and external resources. The CAC works in a fast-paced, team-oriented environment that works closely with the internal departments in support of field sales efforts. The primary responsibility of this position is to manage the customer product transactions in an accurate and efficient manner while maintaining a high level of communication with external and internal teams, including but not limited to Sales Management, distributor customers, Marketing, Clinical Education and Operations.

Serve as the primary internal contact for Sales Management, distributors, and hospital staff within assigned geographic territory.
Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders.
Process sales orders for prompt, accurate and timely billing.
Work the internal and external sales teams who inquire about products and billing related questions, including purchase order issues and/or pricing discrepancies.
Ensure accuracy of customer fulfillment goals by communicating with field sales about any questions or discrepancies.
Coordinate movement of inventory in the field when requested and approved.
Provide reports of Field Sales and distributor consignment inventory as requested.
Support and enhance a closed-loop Product Experience Report process.
Investigate customer complaints involving such matters as damaged items and delay in shipment, and take necessary actions resulting in customer satisfaction.
Issue and follow up on RMA requests to ensure product is returned in a timely manner. Including but not limited to expiring/expired inventory, excess inventory, obsolete inventory and complaints.
Gather preliminary data and assist in making decisions concerning critical situations dealing with customer orders, product availability, shipping errors, and returned goods.
Works with Sales, Marketing, Clinical, Accounting, Regulatory, Engineering and Operations to manage field inventory.
Assist Clinical Education and Marketing with training labs on an as needed basis.
Develop basic product knowledge for all Life Spine products.
Additional duties as assigned.

Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to sit for long periods of time.

Qualifications: Four-year degree in Business, Marketing, Communications, Kinesiology or related field preferred, a high school diploma or equivalent required. Minimum of one year of experience in the customer support, marketing and/or sales disciplines. Experience in medical devices or medical products highly preferred with business related experience, and/or order processing skills.

Well-developed customer care focus, understanding the importance of customer satisfaction and patient safety.
Multi-task oriented, team player and able to prioritize tasks.
Excellent, professional written and oral communication skills.
Outstanding interpersonal communications skills, particularly proficient telephone etiquette.
Self-motivated with a strong sense of ownership in areas of responsibility.
Well-organized with good analytical and time management skills.
Able to react to situations with a “Sense of Urgency”.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in illinois

Customer Account Coordinator

Patient Care Coordinator

Clinical Support Coordinator – Neurofeedback Services

OB/GYN Surgical Scheduler and Financial Coordinator

Front Office Coordinator

Discharge Care Management Coordinator

Treatment Plan Coordinator

Customer Experience Specialist- Remote

Customer Care myQ Community - Coordinator

Concierge Coordinator

Customer Care Coordinator

Customer Service Agent

Customer Care Coordinator - Order Experience I

Customer Support Coordinator

Front Office Receptionist- Scheduling Coordinator

Admission Coordinator

Patient Concierge Coordinator

Patient Intake Coordinator

Patient Care Coordinator

Referral Coordinator

I want to receive the latest job alert for customer care coordinator in illinois

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