Top 10352 customer experience representative Jobs in illinois

Restoration Estimator/Adjuster
National Catastrophe Solutions Inc —Crete, IL
- $55,000 - $65,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
CDL Delivery Driver
Buchheit Logistics —Sparta, IL
- From $25 an hour
- Multiple hires
- CDL B
- Construction site
- Local
- Paid holidays
- Health insurance
Quick Apply
Maintenance Mechanic II
Pfanstiehl, Inc. —Waukegan, IL
- From $34.26 an hour
- 12 hour shift
- Carpentry
- Customer service
- English
- Health savings account
- Health insurance
Quick Apply
Exhibition Sales Representative (must have 7+years Sales experiences in Exhibition and tradeshow)
MIE Events —Chicago, IL
- $45,600 - $52,800 a year
- Full-time
- CRM software
- Background check
- 7 years
- Health insurance
Quick Apply
Executive Underwriter or AVP, Underwriter Director - Wrap Up's
Zurich Insurance Company Ltd. —Chicago, IL
- $100,000 - $215,000 a year
- Full-time
- Hybrid work
- 3 years
- High school diploma or GED
- Senior level
Maintenance Mechanic I
Pfanstiehl, Inc. —Waukegan, IL
- From $30.83 an hour
- 12 hour shift
- Carpentry
- Customer service
- English
- Health savings account
- Health insurance
Quick Apply
Inside Industrial Sales Representative Proficient in HubSpot
Dust Control Technology, Inc. DBA BossTek —Peoria, IL
- $42,000 - $62,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business development
- Health insurance
- Dental insurance
Quick Apply
Field Technician HVAC
Dehumidified Air Solutions —Chicago, IL
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
Production Scientist I
Integrated Resources Inc. —Rockford, IL
- $20 - $23 an hour
- Full-time
- ERP systems
- Master's degree
- Bachelor's degree
Quick Apply
Roofing Sales
TTLC, Inc. —Plainfield, IL
- $80,000 - $350,000 a year
- Urgently hiring
- Construction site
- Mid-level
- Reliable transportation
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Representative
Richards Building Supply —Peoria, IL
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Maintenance
TreeHouse Foods —Dixon, IL
- $30.51 - $32.26 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Entry level
- Paid holidays
- Paid time off
Sales Application Engineer - Controls
OTTO Engineering —Carpentersville, IL
- $75,000 - $90,000 a year
- Online Application
- Microsoft Excel
- Mid-level
- Business development
- Profit sharing
- Health savings account
Fitness Group Instructors, Yoga Instructor, and Personal Trainers
Lake Bluff Park District —Lake Bluff, IL
- $28 - $35 an hour
- Part-time
- Background check
- CPR Certification
- Anatomy knowledge
- Employee assistance program
- Employee discount
Quick Apply
Exterior Restoration Sales Representative
RUSCO EXTERIORS —Downers Grove, IL
- Up to $185,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Driver's License
- Travel reimbursement
- Profit sharing
Quick Apply
Sunlight2 Inside sales & Customer service
SunLight2 —Huntley, IL
- $50,000 - $60,000 a year
- Full-time
- Background check
- 5 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Outside Sales Representative
Richards Building Supply —Champaign, IL
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Availability & Inventory Coordinator
Altman Specialty Plants —Granville, IL
- $19.57 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
8d
Therapeutic Recreation Specialist
Rosecrance Inc. —Champaign, IL
- From $50,835.20 a year
- Full-time
- Mid-level
- Office
- Residential
- Wellness program
- AD&D insurance
Quick Apply
Diesel Mechanic
Kenan Advantage Group —Morton, IL
- $21 - $30 an hour
- Day shift
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Paid holidays

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customer experience representative jobs near illinois

Restoration Estimator/Adjuster

National Catastrophe Solutions Inc -
Crete, IL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Restoration industry experience
Restoration
Employee relationship building
High school diploma or GED
Xactimate
Cleaning
Construction
Construction estimating

Full Job Description

Position Summary / Purpose

Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of our (cleaning and restoration) services.

Exceed established standards of production performance through continuous process improvement and training and development of production staff.

Principle Duties and Responsibilities

Perform on-site inspections for water, fire, mold, and storm damage to assess scope of loss and restoration needs
Develop detailed, accurate estimates using industry-standard software (e.g., Xactimate)
Prepare complete scopes of work including mitigation, contents, reconstruction, and specialty trades
Interpret insurance policies, coverage limits, and carrier guidelines to ensure compliant estimating
Communicate directly with insurance adjusters, property owners, and project managers to negotiate scope and pricing
Submit estimates, supplements, photos, moisture readings, and documentation to insurance carriers in a timely manner
Identify discrepancies in carrier estimates and prepare supplements and revisions as needed
Coordinate with mitigation and reconstruction teams to ensure estimates align with field conditions
Track claim progress, approvals, and payment status to support project cash flow
Maintain detailed claim files including photos, diagrams, notes, and correspondence
Ensure compliance with IICRC standards, safety regulations, and company procedures
Provide customer education regarding the restoration process, timelines, and insurance requirements
Support project managers with change orders, scope revisions, and job close-out documentation

Performance Competencies

Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small and large group situations. Adaptable and able to think on their feet.
Written Communication – Writes clear, precise, well organized letters, proposals and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.
Team Building – Achieves cohesion and effective team spirit with peers and subordinates. Able to build a cohesive production staff balancing short-term and long-term needs. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed or denied.
Planning & Organizing – Understands the short-term priorities for the Operations Department and fits with the other departments. Coordinates plans with other managers.
Constructive Confrontation - Has the ability to solicit process and integrate inputs and ideas from subordinates, peers and executives. Recognizes areas of conflict or disagreement and deals with them through open and honest dialogue. Effectively provides feedback
Dependability – the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Technology – the individual regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed, effectively uses communication devices and technology to collect, review and forward field activity reporting.

Qualifications - Knowledge, Skills and Abilities

Education and Experience

High School or GED plus four (4) to five (5) years of experience in cleaning / restoration industry or associates (2-year) degree in business-related field and a minimum of three (3) years experience in cleaning / restoration industry. Team leader or supervisory responsibility experience preferred.

Financial Reports and Budgeting

Basic understanding of financial reports: Profit & Loss, Balance Sheet and budgeting. Ability to review completed job costing, assess performance and identify areas for improvement.

Technical skills

Experience writing estimates with Xactimate is a plus
Advanced technical skills, experience and certification in the restoration services the company provides.

Mathematical skills

Adequate math skills. Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.

Computer skills

Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel. Experience with Xactimate software is a plus
Listening skills
Effective in receiving feedback and input from employees and customers, probing for additional information or unspoken issues and providing timely response.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

customer experience representative jobs in illinois

Restoration Estimator/Adjuster

CDL Delivery Driver

Maintenance Mechanic II

Exhibition Sales Representative (must have 7+years Sales experiences in Exhibition and tradeshow)

Executive Underwriter or AVP, Underwriter Director - Wrap Up's

Maintenance Mechanic I

Inside Industrial Sales Representative Proficient in HubSpot

Field Technician HVAC

Production Scientist I

Roofing Sales

Outside Sales Representative

Maintenance

Sales Application Engineer - Controls

Fitness Group Instructors, Yoga Instructor, and Personal Trainers

Exterior Restoration Sales Representative

Sunlight2 Inside sales & Customer service

Outside Sales Representative

Availability & Inventory Coordinator

Therapeutic Recreation Specialist

Diesel Mechanic

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