Top 711 Help desk Jobs in Illinois

Level 3 - System Administrator Help Desk Support Agent
EXCALTECH —Rolling Meadows, IL
- $60,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician / Entry-Level System/Network Administrator
MTK Technologies, Inc. —Savoy, IL
- $21 - $26 an hour
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Health insurance
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Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
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Engineering Support Technician
Flexible Staffing —Bloomington, IL
- $21 - $23 an hour
- Online Application
- Computer Science
- 5 years
- System design
- Health insurance
- Dental insurance
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Onsite IT Support Technician - L1
EXCALTECH —Waukegan, IL
- $35,000 - $45,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Paid holidays
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Remote Customer Onboarding Support Specialist
Spotter —Lemont, IL
- Remote
- English
- Organizational skills
- Communication skills
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1d
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Help Desk Support
PureBit —Aurora, IL
- Research
- Mid-level
Technical Customer Support (US Remote)
Motorola Solutions —Illinois
- $110,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Windows
- Paid parental leave
- Employee stock purchase plan
IT and AV Technician (Dispatch/on need basis)
Sky Systems Inc —Downers Grove, IL
- $30 - $35 an hour
- Contract
- Mid-level
- Office
- In-person
Quick Apply
Entry Level IT Generalist
dbHMS —Chicago, IL
- $18 - $25 an hour
- Hybrid work
- Office
- Windows
- Organizational skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
IT End User Support Specialist
Wiss, Janney, Elstner Associates, Inc. —Northbrook, IL
- $28.65 - $42.98 an hour
- Overtime
- Computer science
- Computer Science
- 5 years
- Health savings account
- Health insurance
Help Desk Analyst
ENGIE —Chicago, IL
- $30 an hour
- Contract
- Computer Science
- Computer literacy
- Bachelor of Science
Computer Maintenance Technician
Joliet Township High School District 204 —Joliet, IL
- Entry level
IT Services Help Desk Service Coordinator / Level 1 Technician
NerdsToGo of Chicago Downtown, IL —Chicago, IL
- $22 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Specialist Assistant: Technology Assistant
Community Consolidated School District 59 —Arlington Heights, IL
- $21.53 - $22.84 an hour
- Public school
- Entry level
- Paid holidays
- Dental insurance
Support - Product Support Specialist
Aline —Illinois
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
IT Helpdesk Technician
Murgado Automotive Group —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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help desk jobs near illinois

Level 3 - System Administrator Help Desk Support Agent

EXCALTECH -
Rolling Meadows, IL

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Company car
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Cloud identity and access management (IAM)
Defect resolution root cause analysis
IT user and group management
IT system monitoring
Data recovery
Equipment troubleshooting
Server backup and recovery
Operating system updates
Public Cloud
Windows
Company vehicle operation
Cisco routers/switches implementation
Patch management
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Computer management
Data access controls implementation
Server virtualization
Operating system security
Data backup
IP networking
VMware
Problem management
Microsoft 365 support
Access control management
Network infrastructure management
Desktop administration
Cross-functional communication
Failure analysis

Full Job Description

ExcalTech is a rapidly expanding, award-winning managed IT services provider. Our mission and core values drive our culture, growth, and focus on cybersecurity.

We have a successful 31-year track record providing best-in-class service to our mid-market clients throughout Illinois, Wisconsin, and Florida. Due to rapid growth, we are seeking a System Administrator to join our team.

The successful candidate will have a strong knowledge of servers, desktops, and networking and be comfortable working across a variety of client environments. System Administration responsibilities include installing, configuring, and troubleshooting technology infrastructure devices, including servers, routers, switches, firewalls, storage devices, PCs, and printers.

Work Location & Travel: This role is based a hybrid position based at our corporate headquarters in Rolling Meadows, IL and requires approximately 20% travel to client sites as needed. A company car is provided for client travel.

On-Call Rotation: This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

Own escalations through resolution, communicating clearly with internal teams and clients.
Perform root-cause analysis and implement permanent fixes, including documentation and knowledge transfer.

Responsibilities:

Monitor, triage, and resolve incoming service requests and escalations.
Provide advanced support for infrastructure, systems, and applications.
Install, configure, and maintain servers, endpoints, and infrastructure equipment.
Perform patching, upgrades, and troubleshooting (firmware/OS/application as applicable).
Support LAN/WAN connectivity and network/security devices (routing, switching, firewalls).
Administer user accounts, access, and permissions (AD/Entra ID) and maintain security controls.
Create and maintain technical documentation, standards, and procedures.
Lead assigned projects and recommend upgrades/improvements.

Required Skills:

Bachelor’s degree in a related field or equivalent experience/training/certifications.
3+ years of system administration experience in a professional environment.
Strong Windows administration skills (patching, monitoring/alerting, remote tools, backup & recovery).
Experience with Active Directory and/or Microsoft Entra ID (Azure AD) administration.
Virtualization experience (VMware, Hyper-V, Verge.io, etc.) and storage concepts (SAN/NAS).
Working knowledge of Layer 3 TCP/IP networking and common hardware (Cisco, Meraki, WatchGuard, Fortinet).
Understanding security best practices, permissions (share/NTFS), and system hardening.
Familiarity with Microsoft Azure and Microsoft 365 configuration/administration.
Strong troubleshooting and root-cause analysis skills.
Clear communication skills and ability to work independently and as part of a team.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in illinois

Level 3 - System Administrator Help Desk Support Agent

IT Help Desk Technician / Entry-Level System/Network Administrator

Field Systems Engineer

Engineering Support Technician

Onsite IT Support Technician - L1

Remote Customer Onboarding Support Specialist

IT Assistant / Help Desk (Entry Level)

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

Help Desk Support

Technical Customer Support (US Remote)

IT and AV Technician (Dispatch/on need basis)

Entry Level IT Generalist

IT End User Support Specialist

Help Desk Analyst

Computer Maintenance Technician

IT Services Help Desk Service Coordinator / Level 1 Technician

Entry Level IT Support Specialist

Specialist Assistant: Technology Assistant

Support - Product Support Specialist

IT Helpdesk Technician

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