Top 11 Hotel operations manager Jobs in Illinois

Overnight Front Office Operations Manager - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $65,000 - $70,000 a year
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Rooms Operations Manager
Marriott International, Inc —Chicago, IL
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Office Operations Manager
Marriott International, Inc —Chicago, IL
- $28.35 - $37.50 an hour
- Full-time
- Mid-level
- Residential
- Hotel
4d
Rooms Operations Manager (Housekeeping)
Marriott International, Inc —Chicago, IL
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Operations Manager
Doubletree by Hilton Chicago/Wood Dale —Wood Dale, IL
- $50,000 - $60,000 a year
- CPR Certification
- Mid-level
- Windows
Quick Apply
Food and Beverage Operations Manager
Marriott International, Inc —Chicago, IL
- $75,000 - $92,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Hotel Operations Manager
FOUND Hotels —Chicago, IL
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Cleaning
- Health insurance
- Paid time off
Quick Apply
6h
Operations Manager
Hyatt Place Itasca —Itasca, IL
- $42,500 a year
- Weekends as needed
- Mid-level
- Hotel
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor
Fairfield Inn & Suites by Marriott Marion —Marion, IL
- $18 - $21 an hour
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Paid time off
Quick Apply
Operations Supervisor
White Lodging Services Corporation —Bedford Park, IL
- $18.90 - $21.00 an hour
- Mid-level
- Hotel
- Paid parental leave
- Health insurance
Quick Apply
1d

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Rooms Operations Manager
Marriott International, Inc —Chicago, IL
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
$66,000 - $80,000 a year
Rooms Operations Manager (Housekeeping)
Marriott International, Inc —Chicago, IL
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
$66,000 - $80,000 a year

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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply
Operations Manager
Holiday Inn Express Chillicothe East —Chillicothe, OH
Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments.
Quick Apply
5d

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Overnight Front Office Operations Manager - Waldorf Astoria Chicago

Hilton -
Chicago, IL

Apply Now

Job Details

Full-time
$65,000 - $70,000 a year

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Staff supervision
Hotel policy compliance
Team supervision
Managing teams in a customer support role
Coaching
Greeting customers
Answering guest questions
Managing hospitality teams
Mid-level
Frontline customer support management
Team development
Hotel and accommodations guest check-out
Increasing sales revenue
Hotel staff training
Office management
Hotel and accommodations guest complaints handling
Business operations
Customer satisfaction improvement
Team motivation (leadership skill)
Team building

Full Job Description

Waldorf Astoria is looking for an Overnight Front Office Manager to join the team in Chicago's Gold Coast!

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website , Facebook , Instagram

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Overnight Front Office Operations Manager , you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience
Implement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth
Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

hotel operations manager jobs in illinois

Overnight Front Office Operations Manager - Waldorf Astoria Chicago

Rooms Operations Manager

Front Office Operations Manager

Rooms Operations Manager (Housekeeping)

Operations Manager

Food and Beverage Operations Manager

Hotel Operations Manager

Operations Manager

Operations Supervisor

Operations Supervisor

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