Top 17 Hotel front desk supervisor Jobs in Independence, Oh

Hotel Front Desk Manager
Holiday Inn Independence | Janus Hotels & Resorts —Independence, OH
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Organizational skills
- On-the-job training
Quick Apply
Front Desk Supervisor
Residence Inn Cleveland Independence —Independence, OH
- $18 - $19 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
- Disability insurance
- Health insurance
3d
Hotel Front Desk Manager
Holiday Inn Cleveland-South (Independence) —Independence, OH
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
Hotel Operations Manager
Courtyard Cleveland Independence —Independence, OH
- $24 - $28 an hour
- Weekends as needed
- Mid-level
- Hotel
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
8h
2nd Shift Front Desk Supervisor
Embassy Suites Cleveland Rockside —Independence, OH
- $17 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
2nd shift Front Desk Agent
Embassy Suites Cleveland Rockside —Independence, OH
- $15 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Quick Apply
12d
Front Desk Supervisor - InterContinental Hotel Cleveland
InterContinental —Cleveland, OH
- $20.50 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
Front Office Supervisor
Cleveland's Fidelity Hotel —Cleveland, OH
- $21 an hour
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Supervisor InterContinental Suites Hotel
InterContinental —Cleveland, OH
- $20 an hour
- Mid-level
- Hotel
22h
Asst General Manager
Hyatt Place Legacy Village —Lyndhurst, OH
- $72,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
3d
Assistant Front Office Manager ** Extra Wellness Day Off Each Month!
Hyatt Regency Cleveland —Cleveland, OH
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Health insurance
Assist General Manager - Spring Hill Suites
SpringHill Suites by Marriott Cleveland Solon —Solon, OH
- $54,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Night Auditor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Part-time Front Desk Agent
Cleveland's Fidelity Hotel —Cleveland, OH
- $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Operations Supervisor
Hyatt Place Legacy Village —Lyndhurst, OH
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Courtyard by Marriott Cleveland Westlake —Westlake, OH
- $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
CLEVELAND STRONGSVILLE HOSPITALITY LLC —Strongsville, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply

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Front Desk Supervisor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
Ability to handle cash and credit transactions. Ability to achieve positive guest relations and maximize guest satisfaction. Type a minimum of 35 wpm.
Quick Apply
Front Desk Supervisor
Residence Inn Cleveland Independence —Independence, OH
Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free. Follow proper cash handling procedures and be able…
$18 - $19 an hour
3d

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Hotel Front Office Supervisor-PM
Confidential —Grove City, OH
Assist in managing daily hotel operations, including front desk activities, guest services, and human resources functions.
From $17.67 an hour
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
7d

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hotel front desk supervisor jobs near independence, oh

Hotel Front Desk Manager

Holiday Inn Independence | Janus Hotels & Resorts
Independence, OH

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year

Benefits

On-the-job training

Qualifications

Staff supervision
Night audit
Receptionist experience within hospitality industry
Public relations
Hotel and accommodations guest complaints handling
OPERA
General management

Full Job Description

We are seeking an experience Front Desk Manager for the Holiday Inn Independence.

JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of Reservations, Guest Registration, Concierge Services, Bell Services, Telephone Services, and Guest Accounting.

ESSENTIAL FUNCTIONS:

Maintains standards of guest services quality as established by systems operation and management
Achieves budgeted revenues and expenses and maximizes profitability related to the Guest Services Department
Contributes to the profitability and perception of guest satisfaction of other hotel departments
Develops short-term and long-term financial operational plans for the Guest Services Department which relate to the overall objectives of the hotel
Participates in the preparation of the annual hotel budget
prepares weekly forecast for department managers
Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image
Manages in compliance with established company policies and procedures as well as Local, State, and Federal laws and regulations
Manages the Reservation function to maintain the highest possible room occupancy and average daily room rate through suggestive selling
Participates in the guest registration area each day during peak activity
Maintains procedures for credit control and handling of financial transactions
Maintains procedures for security of monies, guest security and emergency procedures
Reviews departmental-related guest complaints and ensures corrective action is taken
Ensures prompt payment of travel agent commissions on a daily/weekly basis
Maintains departmental communications through the effective use of staff meetings, log books and bulletin boards
Interviews, selects, and trains all Front Office staff, including an on-going program for orientation and development of each employee
Establishes and maintains an appropriate level of community involvement
Performs other related and unrelated tasks as assigned by management

Essential Skills: Requires familiarity with applicable franchise front desk standards and procedures. Previous IHG Opera experience required. Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Telephone Services, Guest Accounting/Night Audit. Must possess management/supervisory knowledge, skills, and ability. Must possess excellent public relations skills and ability to handle/resolve guest complaints. Requires management/supervisory skills as well as skill handling guest relations.

Educational/Vocational Preparation::

Associate's degree in Hotel/Restaurant management or business preferred; however, ability gained through 2+ years previous front office experience/on-the-job training may substitute for degree. Previous management experience is required.

Benefits available after 90-days.

REQUIREMENTS

Previous hotel front desk management experience
Must have excellent time management and organizational skills
IHG Opera experience required

Holiday Inn Independence

6001 Rockside Road

Independence, OH 44131

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in independence, oh

Hotel Front Desk Manager

Front Desk Supervisor

Hotel Front Desk Manager

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2nd Shift Front Desk Supervisor

2nd shift Front Desk Agent

Front Desk Supervisor - InterContinental Hotel Cleveland

Front Office Supervisor

Front Desk Supervisor InterContinental Suites Hotel

Asst General Manager

Assistant Front Office Manager ** Extra Wellness Day Off Each Month!

Assist General Manager - Spring Hill Suites

Night Auditor

Part-time Front Desk Agent

Operations Supervisor

Front Desk Agent

Night Auditor

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