Top 112 Customer care coordinator Jobs in Indiana

The WellFund Disability Coordinator
The WellFund, LLC —Greenwood, IN
- $17 - $20 an hour
- Psychiatry
- Computer literacy
- HIPAA
Quick Apply
Client Coordinator
Maxim Healthcare —Crown Point, IN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Patient Access Coordinator
Hanger, Inc. —New Albany, IN
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Windows
- Paid parental leave
- Paid holidays
Scheduling Coordinator
Maxim Healthcare —Jeffersonville, IN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
3d
Scheduling Coordinator
Maxim Healthcare Services Direct —Jeffersonville, IN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
2d
Customer Data Coordinator
DCC Propane, LLC —DeMotte, IN
- Full-time
- Computer literacy
- Office
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Team Lead of Care (Indiana / Remote)
FreedomCare —Indianapolis, IN
- $24 - $26 an hour
- Remote
- Computer literacy
- Research
- Mid-level
- Health insurance
- Retirement plan
Quick Apply
Welcome Coordinator Float
Oak Street Health —Jeffersonville, IN
- $17.00 - $25.65 an hour
- Full-time
- Clinic
- US work authorization
- Older adults
- Health insurance
- Dental insurance
Admissions Coordinator
Waterford Place Health Campus —Kokomo, IN
- $17.23 - $21.54 an hour
- Full-time
- High school diploma or GED
- Apartments
- Entry level
- Paid parental leave
- Health savings account
Engagement Center Rep/Scheduler
Powers Health —Munster, IN
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
3d
Client Experience Coordinator
TRIMEDX —Indianapolis, IN
- $17.50 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Data analysis skills
- Office
- Paid holidays
- Health insurance
3d
Patient Experience Specialist
ProgressiveHealth Of Indiana LLC —Evansville, IN
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Inpatient
- Health savings account
- AD&D insurance
Patient Experience Specialist
ProgressiveHealth Rehabilitation, Inc —Washington, IN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- AD&D insurance
Admissions Coordinator
Kingston Health Center of Fort Wayne —Fort Wayne, IN
- Full-time
- High school diploma or GED
- Apartments
- Entry level
- Paid parental leave
- Health savings account
4d
Admission Coordinator
Bristol Hospice, LLC —New Albany, IN
- $20 - $25 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Admissions Coordinator
Paddock Springs —Warsaw, IN
- Full-time
- High school diploma or GED
- Apartments
- Entry level
- Paid parental leave
- Health savings account
Admissions Coordinator
Homewood Health Campus —Lebanon, IN
- $17.23 - $21.54 an hour
- Full-time
- High school diploma or GED
- Apartments
- Entry level
- Paid parental leave
- Health savings account
2d
Front Office Coordinator
Allen County Endodontics —Fort Wayne, IN
- $21 - $26 an hour
- Full-time
- Dental office
- In-person
- Communication skills
- 401(k)
- Paid time off
Quick Apply
10d
Medical Office Receptionist
LifeStance Health —Indianapolis, IN
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Patient Service/Front Desk Coordinator
MyEyeDr. —Carmel, IN
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance

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The WellFund Disability Coordinator

The WellFund, LLC -
Greenwood, IN

Quick Apply

Job Details

$17 - $20 an hour

Qualifications

Phone communication
HIPAA
Employee relationship building
Medicaid health insurance
Healthcare privacy protection
Health information regulatory compliance
Medicaid regulations
Medicaid
Productivity software
Client interaction via phone calls

Full Job Description

Description:

The WellFund Disability Coordinator builds working relationships with clients and patients, completes and follows the entire Social Security Disability process from the initial application to the final allowance or denial. The Disability Coordinator identifies and resolves barriers to the Social Security Disability allowance while supporting patients and their family during the process. The Disability Coordinator works as part of an extensive team, including; Patient Advocates, The WellFund On-Site Manager, Hospital Case Management, Hospital Business Office/ Revenue Cycle Employees, Hospital Patient Financial Counselors and various other clinical and non-clinical hospital staff. The Disability Coordinator exhibits superior customer service skills and provides prompt courteous service to patients in an organized and professional manner at all times.

Essential Duties of the Position

Excellent communication, interpersonal and telephone skills
Maintains and/or creates files or record keeping systems
Ensures adequate documentation is maintained, accurate and secure at all times
Collects and reviews patient information to determine patient’s Social Security disability eligibility
Prepares application related documents and reviews them for accuracy and completeness
Communicate clearly, timely, and positively with patients
Ability to learn quickly and navigate effectively through multiple systems
Professional attitude, and able to maintain composure in urgent or confrontational situations
Effective critical thinking, problem solving and analytical skills
Display strong organization/time management skills while working independently
Team player attitude
Develop and retain professional relationships with hospital and The WellFund staff
Maintains HIPAA confidentiality at all times
Supports the mission and goals of The WellFund

Requirements:

Computer proficiency skills with the ability to learn multiple databases and use Microsoft Office
Excellent telephone skills with a comfort level of speaking with claimants during emotionally and physically difficult circumstances using excellent verbal and written communication skills
An Associate’s Degree or the equivalency is required. Experience as a Patient Advocate, Clinical Support Staff, Nursing, Psychiatric Care, Hospital Account Receivables, Health Insurance Benefits and/or any such experience in the healthcare industry is s plus.
Considerable knowledge of Medicaid programs including the Federal Marketplace
General knowledge of all agency and community programs and services which could affect the client/applicant and disability process
Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures
Ability to perform job functions within structured time frames
Must have working knowledge of HIPAA, FDCPA, and Red Flag regulations

Difficulty of Work

The position of Disability Coordinator often includes difficult situations for the patient and their family. This may include terminal illness, traumatic injuries, and situations involving law enforcement. Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation.

Responsibility

The Disability Coordinator is responsible for interviewing patients, completing, reviewing and analyzing disability claims throughout the claims process. This involves reviewing the patient’s medical, psychiatric, social and vocational histories in order to complete the Social Security Disability Claim. Disability Coordinators are responsible for contacting patients/claimants, Patient Advocates, Case Managers and Social Security Personnel in order to write detailed medical, vocational and social summaries for each patient/claimant. The Disability Coordinator works in a team concept, but takes calls, completes follow-up, interviews patients and builds the case file on his/her own.

Personal Work Relationships

The Disability Coordinator must deal with a variety of staff levels, conditions and circumstances throughout numerous hospital departments and government agencies continuously working with colleagues, team leads, supervisors and management staff.

Quick Apply

Refine Your Search

customer care coordinator jobs in indiana

The WellFund Disability Coordinator

Client Coordinator

Patient Access Coordinator

Scheduling Coordinator

Scheduling Coordinator

Customer Data Coordinator

Team Lead of Care (Indiana / Remote)

Welcome Coordinator Float

Admissions Coordinator

Engagement Center Rep/Scheduler

Client Experience Coordinator

Patient Experience Specialist

Patient Experience Specialist

Admissions Coordinator

Admission Coordinator

Admissions Coordinator

Admissions Coordinator

Front Office Coordinator

Medical Office Receptionist

Patient Service/Front Desk Coordinator

I want to receive the latest job alert for customer care coordinator in indiana

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