Top 49 Customer support coordinator Jobs in Indiana

Services Project Coordinator (Remote) CST
Lowe's —Indianapolis, IN
- $17.73 - $29.61 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
Customer Experience Coordinator
Thumbprint —Noblesville, IN
- $40,000 - $50,000 a year
- Microsoft Excel
- Merchandising
- Mid-level
- Health insurance
- 401(k)
13d
Customer Support Coordinator (CSC)
Trelleborg Sealing Solutions US Inc —Fort Wayne, IN
- Microsoft Excel
- Oracle
- Basic math
Quick Apply
Admissions Coordinator Weekdays
Strive Recovery —Fort Wayne, IN
- $17 - $22 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Health insurance
- Tuition reimbursement
Quick Apply
1d
Care Coordinator
Oshi Health —Indianapolis, IN
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Admissions Coordinator-Weekends
Strive Recovery —Fort Wayne, IN
- $17 - $22 an hour
- 12 hour shift
- Remote
- Communication skills
- Entry level
- Health insurance
- Tuition reimbursement
Quick Apply
1d
Sales Customer Support - Coordinator
Idemitsu Lubricants America —Jeffersonville, IN
- Full-time
- Inventory management
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
14d
Office Coordinator - Customer Service Representative - CSR
Handyman Connection of Fishers, IN —Fishers, IN
- $20 - $27 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Office
- Paid holidays
- Paid time off
Quick Apply
1d
Customer Account Coordinator
International Paper —Indianapolis, IN
- $48,300 - $64,400 a year
- Full-time
- Mid-level
- High school diploma or GED
- Manufacturing
- Disability insurance
- Health insurance
Customer Data Coordinator
DCC Propane, LLC —DeMotte, IN
- Full-time
- Computer literacy
- Office
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Service Coordinator 1
Convergint Technologies LLC —Noblesville, IN
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
13d
Multi Site Customer Service Coordinator
Ricoh —Indianapolis, IN
- Full-time
- Customer service
- Computer literacy
- High school diploma or GED
Customer Success Account Coordinator
Echo Global Logistics —Greenfield, IN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
10d
Fan Engagement Coordinator
Podcast Management Inc —Indianapolis, IN
- Full-time
- 1 year
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Investigator Support Coordinator I
Labcorp —Indianapolis, IN
- $18.50 - $29.14 an hour
- Full-time
- Computer literacy
- English
- Windows
- Employee stock purchase plan
- Disability insurance
6d
Client Coordinator
Maxim Healthcare —Crown Point, IN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
10d
Customer Success Coordinator
Scale Computing INC —Indianapolis, IN
- Full-time
- English
- Mid-level
- 3 years
Quick Apply
6d
Customer Service & Operations Coordinator
Campus Classics —Indianapolis, IN
- $20 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Quick Apply
4d
Client Support Coordinator
AQUALIS —Alexandria, IN
- Full-time
- Entry level
- Health insurance
- Cell phone reimbursement
Quick Apply
Customer Service Representative | Logistics Coordinator
Circle Logistics —Fort Wayne, IN
- Full-time
- Microsoft Office
- High school diploma or GED
- Data entry
- Paid holidays
- Dental insurance
Quick Apply

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Services Project Coordinator (Remote) CST

Lowe's -
Indianapolis, IN

Apply Now

Job Details

Full-time
$17.73 - $29.61 an hour

Qualifications

Customer communication

Full Job Description

Innovate Remotely

This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.

Your Impact

The primary purpose of the Services Project Coordinator is to facilitate end-to-end oversight and support to customers who purchase installation job(s). The Services Project Coordinator is responsible for tracking progress, documenting all interactions, addressing issues and communicating with customers, service providers, stores and vendors in a timely manner to keep the job going. To accomplish this, the Services Project Coordinator must have excellent customer service and problem-solving skills with the ability to adapt to change. The Services Project Coordinator will collaborate directly with customers, service providers, stores and peers to deliver the desired customer experience. The Serivices Project Coordinator will receive regular feedback and coaching from his/her leader and must be receptive and able to incorporate the feedback to improve skills and enhance performance on a continual basis. This position is in a fast-paced environment and schedules may include night and/or weekend hours.

What You Will Do

Answer inbound calls from customers, service providers and stores to provide installation job support.
Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information.
Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment.
Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer.
In coordination with stores and customers, arrange product delivery to ensure work can begin on time.
Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system.
Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs.
Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, myRedVest and Salesforce).
Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration.
Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes.
Drive for results by consistently achieving goals and completing tasks/activities on time.
Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback.
Adapt to a fast-paced environment with evolving process enhancements.
Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc.

Minimum Qualifications

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
1- 3 years' experience in a customer facing role

Preferred Skills/Education

Bachelor’s degree Related field
1 year Experience in project coordination OR experience in remodeling or construction industry
1 year Experience working in a Project Management function
Experience in contact center environment

Pay Range: $17.73 - $29.61 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Pay Range: $17.73 - $29.61 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Apply Now

Refine Your Search

customer support coordinator jobs in indiana

Services Project Coordinator (Remote) CST

Customer Experience Coordinator

Customer Support Coordinator (CSC)

Admissions Coordinator Weekdays

Care Coordinator

Admissions Coordinator-Weekends

Sales Customer Support - Coordinator

Office Coordinator - Customer Service Representative - CSR

Customer Account Coordinator

Customer Data Coordinator

Service Coordinator 1

Multi Site Customer Service Coordinator

Customer Success Account Coordinator

Fan Engagement Coordinator

Investigator Support Coordinator I

Client Coordinator

Customer Success Coordinator

Customer Service & Operations Coordinator

Client Support Coordinator

Customer Service Representative | Logistics Coordinator

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