Top 311 Participant services manager Jobs in Indiana

Manager Quality
FedEx Supply Chain, Inc —Indianapolis, IN
- Customer service
- Ability to walk for extended periods
- Engineering
- Paid jury duty
- Paid parental leave
Project Manager-Lead (Knowledge Services)
City Of Indianapolis and Marion County —Indianapolis, IN
- Temporary
- Computer literacy
- Writing skills
- Research
- Life insurance
Organizational Development Consultant
ADVISA —Carmel, IN
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Senior level
- Paid parental leave
- Health savings account
Program Coordinator/Program Manager
Purdue University —West Lafayette, IN
- Background check
- Microsoft Outlook
- Customer service
9d
Consulting Manager- Compensation Consulting
SullivanCotter, Inc. —Indiana
- $158,000 - $237,000 a year
- Full-time
- Remote
- Word processing
- 11+ years
- Analysis skills
- Profit sharing
- AD&D insurance
Manager, Program-SyF
Simon Property Group —Indianapolis, IN
- Full-time
- 5 years
- Office
- Analysis skills
Intake & Eligibility Specialist (VIRTUAL)
Career Team Enterprises —Indiana
- $48,000 - $52,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Background check
Project Manager - Hybrid - Indianapolis
aFit Staffing Inc. —Indianapolis, IN
- Full-time
- Hybrid work
- Mid-level
- Pediatrics
- Communication skills
Quick Apply
1d
General Manager
Holiday Inn Express and Suites —Avon, IN
- $65,000 - $75,000 a year
- 12 hour shift
- Background check
- Microsoft Office
- Hotel
- Paid training
- Health insurance
Quick Apply
School Outreach Manager
Indiana Bar Foundation, Inc —Indianapolis, IN
- $55,000 - $60,000 a year
- Evenings as needed
- 5 years
- Bachelor's degree
- Continuous improvement
- Health savings account
- Disability insurance
Quick Apply
Program Manager - Leadership Development
National FFA Organization —Indianapolis, IN
- Weekends as needed
- Customer service
- Public speaking
- Mid-level
Primary Care Physician- Geriatrics/Internal (Kokomo, IN)
Kinship Health PACE —Kokomo, IN
- Full-time
- CPR Certification
- Medicine
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Data Quality Manager
Tecumseh Area Partnership d.b.a Region 4 Workforce Board —Lafayette, IN
- $55,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Dental insurance
- Paid time off
Quick Apply
5d
Data Center Services Mechanical Commissioning Engineer
CAI —South Bend, IN
- $91,300 - $107,300 a year
- Full-time
- Hybrid work
- Construction site
- 5 years
- English
- Disability insurance
- Health insurance
Quick Apply
Manager of Services, Career Counseling & Tutoring
Center for Leadership Development —Indianapolis, IN
- $40,000 - $46,500 a year
- Full-time
- Management
- High school
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Certified Athletic Trainer-Night Shift
Biokinetix —Indianapolis, IN
- From $68,000 a year
- Overnight shift
- Spanish
- Physical & Rehabilitation Medicine
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Special Ed - Social Worker
School City of Hammond —Hammond, IN
- Full-time
- Master of Social Work
- Mid-level
- Residential
Quick Apply
Data Center Services Electrical Commissioning Engineer
CAI —South Bend, IN
- $91,300 - $107,300 a year
- Full-time
- Hybrid work
- Microsoft Word
- Construction site
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Area Manager - DD/IDD Services
Dungarvin —Kokomo, IN
- $58,900 a year
- Full-time
- Residential
- Driver's License
- Bachelor's degree
- Paid training
- Health savings account
Quick Apply
Area Manager - DD/IDD Services
Dungarvin —New Castle, IN
- From $58,900 a year
- Full-time
- Residential
- Driver's License
- Bachelor's degree
- Paid training
- Health savings account
Quick Apply

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Manager Quality

FedEx Supply Chain, Inc -
Indianapolis, IN

Apply Now

Job Details

Benefits

Paid jury duty
Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Customer service
Basic math

Full Job Description

- General Summary
  
  This position is responsible for establishing, maintaining, and continuously improving the assigned Quality Management System (QMS) to ensure compliance with applicable regulatory, contractual, and customer requirements. This role provides leadership to Quality Supervisors and team members, serves as the site Management Representative for regulated environments (as applicable), and acts as the primary quality liaison with customers, auditors, and regulatory bodies. This position partners with site leadership to drive a culture of quality, risk-based decision-making, and continuous improvement.
  
  Primary Responsibilities
  - Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, labor planning and forecasting, staff productivity and performance management to include disciplinary actions up to and including termination.
  - Serve as the site Management Representative for regulated environments (as applicable), with responsibility for the effectiveness, maintenance, and improvement of the Quality Management System.
  - Establish, implement, and maintain site quality policies, procedures, and work instructions in alignment with regulatory and customer requirements.
  - Provide leadership and oversight for inspections, product quality determinations, inventory disposition, and WMS product status controls.
  - Ensure consistent application of quality standards, decision frameworks, and escalation pathways across operations
  - Act as the primary site contact for customer quality matters, audits, and regulatory inspections.
  - Oversee and approve quality investigations, root cause analysis, corrective and preventive actions (CAPA), and effectiveness checks.
  - Ensure compliance with documentation, data integrity, record retention, and change control requirements.
  - Lead risk assessments and quality planning activities related to new customers, products, processes, or system changes.
  - Oversee validation and qualification activities, including equipment and systems validation, warehouse temperature mapping, and requalification as required.
  - Monitor quality performance metrics, trends, and risks; communicate results and recommendations to site and regional leadership.
  - Drive continuous improvement initiatives to enhance quality performance, compliance, and operational efficiency.
  - Ensure quality training programs, competency requirements, and qualification records are established and maintained.
  - Partner cross-functionally with Operations, Engineering, IT, and Customer teams to ensure compliant and scalable solutions.
  - Other duties as assigned.
  Required Qualifications & Experience:
  - Bachelor's degree in Quality, Engineering, Life Sciences, Food Science, or a related field.
  - 8 years of experience in quality, compliance, manufacturing, distribution, or regulated operations.
  - 4 years of experience in a Quality leadership or management role.
  - Demonstrated experience leading and maintaining Quality Management Systems.
  - Experience working in regulated environments and interacting with auditors and customers.
  - Formal training or certification in Lean, Six Sigma, or quality risk management methodologies; Internal candidates to demonstrate QDM proficiency with QDM Expert certification.
  Preferred Qualifications & Experience:
  - Experience in regulated environments such as medical devices, pharmaceuticals, healthcare logistics, or food distribution.
  - Working knowledge of ISO-based quality systems (e.g., ISO 13485, ISO 9001), GMP, GDP, HACCP, FSMA, or similar regulatory frameworks.
  - Experience planning and executing equipment and systems validation activities, including WMS, environmental monitoring systems, and material handling equipment.
  - Hands-on experience conducting and maintaining warehouse temperature mapping studies and ongoing monitoring programs.
  - Experience supporting new customer onboarding, facility expansions, or major process changes in regulated environments.
  Skills & Abilities:
  - Strong leadership, strategic thinking, and people development capabilities.
  - Excellent written and verbal communication skills, including executive-level, customer, and regulatory communication.
  - Strong decision-making and risk management skills within regulated frameworks.
  - Ability to interpret and apply complex regulatory and quality requirements.
  - Proficiency with QMS platforms, WMS, and standard business applications.
  - Strong analytical skills with the ability to identify trends and drive data-based decisions.
  - Ability to influence cross-functional teams and lead change effectively.
  - High level of integrity and commitment to compliance and continuous improvement.

Requirements, Perks, and Beneﬁts (US - Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Ability to add, subtract, multiply, and divide.
Ability to use hands to ﬁnger, handle, or feel.
Ability to sit, walk, or stand for the duration of the shift.
Must possess visual acuity to perform essential job functions.
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

E-Verify Notice (bilingual)
Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualiﬁed individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected].

Perks and Beneﬁts at FedEx Supply Chain (FSC)

Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
401K plan with company match after 1 year
Tuition reimbursement program
Holiday pay and accrued paid time of programs ofering both Vacation and PTO
Medical, dental, vision, and voluntary beneﬁts available on day one
Basic life insurance
Basic AD&D coverage
Supplemental Life and Supplemental AD&D
Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
Paid parental leave for both moms and dads
Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualiﬁcations associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Apply Now

Refine Your Search

participant services manager jobs in indiana

Manager Quality

Project Manager-Lead (Knowledge Services)

Organizational Development Consultant

Program Coordinator/Program Manager

Consulting Manager- Compensation Consulting

Manager, Program-SyF

Intake & Eligibility Specialist (VIRTUAL)

Project Manager - Hybrid - Indianapolis

General Manager

School Outreach Manager

Program Manager - Leadership Development

Primary Care Physician- Geriatrics/Internal (Kokomo, IN)

Data Quality Manager

Data Center Services Mechanical Commissioning Engineer

Manager of Services, Career Counseling & Tutoring

Certified Athletic Trainer-Night Shift

Special Ed - Social Worker

Data Center Services Electrical Commissioning Engineer

Area Manager - DD/IDD Services

Area Manager - DD/IDD Services

I want to receive the latest job alert for participant services manager in indiana

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Requirements, Perks, and Beneﬁts (US - Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Equal Opportunity Employer

E-Verify Program Participant

Perks and Beneﬁts at FedEx Supply Chain (FSC)

Job Disclaimer (US)

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