Top 906 Patient access representative Jobs in Indiana

Patient Service Representative I
Urologic Specialists of Northwest Indiana —Merrillville, IN
- Part-time
- OSHA
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Customer Service Representative (Omnicare)
CVS Health —Indiana
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
12h
Patient Services Representative
Optum —Indianapolis, IN
- $16 - $29 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- 1 year
- AD&D insurance
- Employee stock purchase plan
Patient Service Representative
Franciscan Health —Indianapolis, IN
- Full-time
- High school diploma or GED
- Entry level
3d
Patient Contact Center Scheduler
Franciscan Health —Mishawaka, IN
- $17.50 - $22.75 an hour
- Full-time
- High school diploma or GED
- Entry level
- Work from home
Patient Access Specialist
Jane Pauley Community Health Center, Inc. —Indianapolis, IN
- Spanish
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
10d
Telephone Receptionist /Appointment Scheduler
Talley Eye Institute —Evansville, IN
- $17.00 - $19.50 an hour
- Full-time
- Computer literacy
- Clinic
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
14d
Patient Access Rep
Franciscan Health —Indianapolis, IN
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
1d
Access Center Scheduling Rep
Parkview Health —Fort Wayne, IN
- Full-time
- Computer literacy
- High school diploma or GED
- Medical terminology
Care Management Associate, Engagement Hub
CVS Health —Indiana
- $18.50 - $38.82 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
1d
Associate Patient Access Rep- Community Hospital Westfield
Community Health Network —Westfield, IN
- Full-time
- Hospital
- High school diploma or GED
- Computer skills
2d
Associate Patient Access Rep- Community Hospital South
Community Health Network —Indianapolis, IN
- Full-time
- Hospital
- Office
- High school diploma or GED
7d
Registration Specialist I - Full Time
Indiana University Health —Muncie, IN
- Full-time
- High school diploma or GED
- Medical terminology
- Entry level
5d
Outbound Call Center Rep
CVS Health —Indiana
- $15.00 - $26.93 an hour
- Full-time
- Remote
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Employee stock purchase plan
Medical Office Receptionist
Dermatology Associates Of Indiana P —Indianapolis, IN
- $17 - $21 an hour
- Full-time
- High school diploma or GED
- Medical terminology
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Associate Patient Access Rep- Community Hospital East
Community Health Network —Indianapolis, IN
- Full-time
- Hospital
- Office
- High school diploma or GED
14d
Assoc Patient Access Rep-Intrnl Med Care-Carmel Pav
Community Health Network —Carmel, IN
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
Associate Patient Access Rep- Cancer Center South
Community Health Network —Indianapolis, IN
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
2d
Specialist-Registration I
Indiana University Health —Indianapolis, IN
- Full-time
- Microsoft Excel
- High school diploma or GED
- Organizational skills
Patient Access Representative
Franciscan Health —Indianapolis, IN
- Part-time
- Hospital
- High school diploma or GED
- Entry level
1d

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Patient Service Representative I

Urologic Specialists of Northwest Indiana -
Merrillville, IN

Quick Apply

Job Details

Part-time

Benefits

Profit sharing
Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

work location: 400 W 84th Drive, Merrillville, In 46410
Full Time position
Monday-Friday schedule
No weekends or nights at this time!
We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!

Benefits:

Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.
Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient access representative jobs in indiana

Patient Service Representative I

Customer Service Representative (Omnicare)

Patient Services Representative

Patient Service Representative

Patient Contact Center Scheduler

Patient Access Specialist

Telephone Receptionist /Appointment Scheduler

Patient Access Rep

Access Center Scheduling Rep

Care Management Associate, Engagement Hub

Associate Patient Access Rep- Community Hospital Westfield

Associate Patient Access Rep- Community Hospital South

Registration Specialist I - Full Time

Outbound Call Center Rep

Medical Office Receptionist

Associate Patient Access Rep- Community Hospital East

Assoc Patient Access Rep-Intrnl Med Care-Carmel Pav

Associate Patient Access Rep- Cancer Center South

Specialist-Registration I

Patient Access Representative

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