Top 3 Application support technician Jobs in Indianapolis, In

IT Support Technician
Badger Daylighting Corp. —Brownsburg, IN
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Insurance Tech Senior Manager
Deloitte —Indianapolis, IN
- $180,200 - $355,100 a year
- Full-time
- Azure
- Computer Science
- 3 years

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IT Support Technician

Badger Daylighting Corp. -
Brownsburg, IN

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Employee assistance program
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

Cloud identity and access management (IAM)
Microsoft Outlook
IT user and group management
Windows
Incident Escalation
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Azure AD
Desktop applications
macOS administration
Microsoft Teams
SharePoint
MFA
macOS
Access control management
Escalation handling
IT department experience

Full Job Description

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times.

The compensation for this position will be commensurate with education or work experience.

Responsibilities

What You'll Be Doing:

Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through resolution.
Installs, configures, and troubleshoots desktops, laptops, printers, and mobile devices (iOS/Android) using deskside and remote support methods.
Diagnoses and resolves advanced Windows 10/11 and macOS issues, including user profiles, system performance, connectivity, and application behavior.
Diagnoses and resolves hardware and peripheral issues (monitors, docks, keyboards, mice, headsets, printers/scanners) and coordinates warranty repairs and replacements as needed.
Supports employee onboarding and offboarding activities, including device provisioning, accessory issuance, system access validation, and return of equipment.

Qualifications

What We're Looking For:

Associate’s or Bachelor’s degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus.

What You'll Need for Success:

Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support).
Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment.

If you feel you don’t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

What You'll Get In Return:

Generous salary and bonus program(s)
Low-cost Medical, Dental, and Vision insurance
Retirement plan with employer matching contributions
Attractive vacation programs
Inclusive Group Life insurance
Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
Rewarding employee referral program
Valuable employee training program(s)

ABOUT US: Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States.

We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.

There has never been a better time to join and grow with Badger.

Apply Now

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application support technician jobs in indianapolis, in

IT Support Technician

Insurance Tech Senior Manager

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