Top 302 Customer experience coordinator Jobs in Indianapolis In

Services Project Coordinator (Remote) CST
Lowe's —Indianapolis, IN
- $17.73 - $29.61 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
Care Coordinator
Oshi Health —Indianapolis, IN
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Coordinator - Carmel
Serendipity Labs —Carmel, IN
- $18 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Commuter assistance
- Paid holidays
Quick Apply
2d
Recruiting Coordinator
Angi —Indianapolis, IN
- $50,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Monitoring Coordinator
KOORSEN FIRE & SECURITY INC. —Indianapolis, IN
- $19 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- 401(k)
Quick Apply
2d
Customer Experience Coordinator (Relief) - Indianapolis, IN (Nora)
Veterinary Emergency Group (VEG) —Indianapolis, IN
- Weekends as needed
- Computer skills
- ER
- 1 year
- Flexible schedule
- Referral program
8d
Front Desk Coordinator
Infinity Eye Care —Indianapolis, IN
- $16 - $20 an hour
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid time off
- Vision insurance
Quick Apply
Service Coordinator II
Daikin Applied —Indianapolis, IN
- $28.61 - $47.00 an hour
- Full-time
- 6 years
- OSHA
- High school diploma or GED
- Paid holidays
- Health insurance
3d
Lease Admin Coordinator II - REMOTE
Ryder System —Indianapolis, IN
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Front Office Coordinator
Athletico Physical Therapy —Indianapolis, IN
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
13d
Regional Account Coordinator - Inside Sales
Facility Concepts, Inc. —Whitestown, IN
- Full-time
- Mid-level
- Office
- Math
- Health insurance
- Dental insurance
Quick Apply
Developer Services Coordinator
AAM, LLC —Indianapolis, IN
- Mid-level
- Office
- Residential
Quick Apply
Purchasing Coordinator
Confidential —Indianapolis, IN
- Overtime
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
3d
Program Coordinator (Fluent in Spanish)
Habitat for Humanity of Greater Indianapolis —Indianapolis, IN
- Weekends as needed
- Spanish
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
Product Development Coordinator
AUSTRALIAN GOLD —Indianapolis, IN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
Construction Licensing and Permit Coordinator
DEEM, LLC —Fishers, IN
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
14d
Clinical Triage Coordinator
Abrams EyeCare —Carmel, IN
- $19 - $24 an hour
- Full-time
- Customer service
- Computer literacy
- Medical office experience
- Paid holidays
- Health insurance
Quick Apply
10d
Patient Care Coordinator (Charge Nurse) - Surgical Inpatient/Med/Surg Unit
Community Health Network —Indianapolis, IN
- 12 hour shift
- Nursing
- Surgery
- RN License
Parts Coordinator I
Cox Fleet —Indianapolis, IN
- Mid-level
- High school diploma or GED
- Organizational skills
Quick Apply
Patient Care Coordinator (PCC - Charge RN) - Ortho Med/Surg
Community Health Network —Indianapolis, IN
- 12 hour shift
- CPR Certification
- Nursing
- RN License

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Services Project Coordinator (Remote) CST

Lowe's -
Indianapolis, IN

Apply Now

Job Details

Full-time
$17.73 - $29.61 an hour

Qualifications

Customer communication

Full Job Description

Innovate Remotely

This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.

Your Impact

The primary purpose of the Services Project Coordinator is to facilitate end-to-end oversight and support to customers who purchase installation job(s). The Services Project Coordinator is responsible for tracking progress, documenting all interactions, addressing issues and communicating with customers, service providers, stores and vendors in a timely manner to keep the job going. To accomplish this, the Services Project Coordinator must have excellent customer service and problem-solving skills with the ability to adapt to change. The Services Project Coordinator will collaborate directly with customers, service providers, stores and peers to deliver the desired customer experience. The Serivices Project Coordinator will receive regular feedback and coaching from his/her leader and must be receptive and able to incorporate the feedback to improve skills and enhance performance on a continual basis. This position is in a fast-paced environment and schedules may include night and/or weekend hours.

What You Will Do

Answer inbound calls from customers, service providers and stores to provide installation job support.
Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information.
Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment.
Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer.
In coordination with stores and customers, arrange product delivery to ensure work can begin on time.
Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system.
Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs.
Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, myRedVest and Salesforce).
Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration.
Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes.
Drive for results by consistently achieving goals and completing tasks/activities on time.
Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback.
Adapt to a fast-paced environment with evolving process enhancements.
Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc.

Minimum Qualifications

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
1- 3 years' experience in a customer facing role

Preferred Skills/Education

Bachelor’s degree Related field
1 year Experience in project coordination OR experience in remodeling or construction industry
1 year Experience working in a Project Management function
Experience in contact center environment

Pay Range: $17.73 - $29.61 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Pay Range: $17.73 - $29.61 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Apply Now

Refine Your Search

customer experience coordinator jobs in indianapolis in

Services Project Coordinator (Remote) CST

Care Coordinator

Customer Experience Coordinator - Carmel

Recruiting Coordinator

Monitoring Coordinator

Customer Experience Coordinator (Relief) - Indianapolis, IN (Nora)

Front Desk Coordinator

Service Coordinator II

Lease Admin Coordinator II - REMOTE

Front Office Coordinator

Regional Account Coordinator - Inside Sales

Developer Services Coordinator

Purchasing Coordinator

Program Coordinator (Fluent in Spanish)

Product Development Coordinator

Construction Licensing and Permit Coordinator

Clinical Triage Coordinator

Patient Care Coordinator (Charge Nurse) - Surgical Inpatient/Med/Surg Unit

Parts Coordinator I

Patient Care Coordinator (PCC - Charge RN) - Ortho Med/Surg

I want to receive the latest job alert for customer experience coordinator in indianapolis in

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