Top 57 Intake representative Jobs in Iowa

Processing Clerk-Seasonal
Northeast Iowa Community Action Corp. —Decorah, IA
- $16.82 - $19.47 an hour
- Seasonal
- Microsoft Excel
- Basic math
- Office
Leave Specialist - REMOTE
Ryder System —Des Moines, IA
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Care Team Representative
Sedgwick —Dubuque, IA
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Sedgwick Career Kickoff: Opportunities Await in Cedar Rapids
Sedgwick —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Office
7d
Detention Youth Counselor
Scott County, Iowa —Davenport, IA
- $26.08 - $35.95 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- First Aid Certification
5d
CRM Administrator
Briar Cliff University —Sioux City, IA
- $50,000 - $60,000 a year
- Full-time
- System design
- Master's degree
- SQL
Quick Apply
5d
Patient Care Technician (PCT) | Med Surg
Avera —Rock Rapids, IA
- $18.00 - $23.50 an hour
- 12 hour shift
- OSHA
- Hospital
- Inpatient
6d
Program Specialist
Young Women's Resource Center —Des Moines, IA
- $18.75 - $23.56 an hour
- 8 hour shift
- Classroom
- Spanish
- CPR Certification
- Paid parental leave
- Paid holidays
Quick Apply
12d
The Home Connection Case Manager
Families Forward - The Home Connection —Des Moines, IA
- $38,500 - $44,700 a year
- Full-time
- Mid-level
- Ability to climb stairs
- Analysis skills
Quick Apply
10d
Permanent Supportive Housing Case Manager
Shelter House - Iowa City —Iowa City, IA
- $23 an hour
- Full-time
- Mid-level
- Windows
- Ability to climb stairs
School-Based Intensive Care Coordinator
Community Support Advocates —West Des Moines, IA
- $23 - $25 an hour
- Full-time
- Nursing
- RN License
- High school
Quick Apply
Intake RN-Acute
Eagle View Behavioral Health —Bettendorf, IA
- Full-time
- Acute care
- CPR Certification
- Nursing
Quick Apply
Amanda the Panda Program Coordinator - Rural Schools FT6
EveryStep —Creston, IA
- Background check
- Current TB test
- Writing skills
Quick Apply
Recruiting Manager - Sac City, IA
Cornerstone Caregiving —Sac City, IA
- From $40,000 a year
- Sales
- Mid-level
- Office
- Dental insurance
- Paid time off
Quick Apply
5h
AI Enablement Strategist
Hodge —Dubuque, IA
- 5 years
- Office
- Master's degree
- Wellness program
- Health insurance
Quick Apply
Patient Registration Representative
Peoples Community Health Clinic —Waterloo, IA
- $17.53 an hour
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Quick Apply
13d
Nursing Assistant - Cancer Services - Casual - Days
Nebraska Methodist Health System —Council Bluffs, IA
- Part-time
- Vital signs
- Surgery
- Hospital
Emergency Shelter Monitor- 2nd shift Part-time and Weekends
Humility Homes and Services, Inc. —Davenport, IA
- $16.52 - $19.34 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
- 401(k)
- 401(k) matching
Quick Apply
2d
Claims Representative
NCMIC Insurance Company —Clive, IA
- Mid-level
- 3 years
- Travel
Pantry Services Manager
Northeast Iowa Food Bank —Waterloo, IA
- From $53,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Basic math
- Health savings account
- Health insurance
Quick Apply
9d

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Processing Clerk-Seasonal

Northeast Iowa Community Action Corp.
Decorah, IA

Apply Now

Job Details

Seasonal
$16.82 - $19.47 an hour

Qualifications

Basic math
Employee relationship building
High school diploma or GED

Full Job Description

Position Summary

The Processing Clerk supports LIHEAP operations by reviewing applications for completeness and compliance, maintaining accurate records, and providing timely, professional customer service. The position coordinates with the LIHEAP Coordinator, Family Services Specialists, and energy vendors to resolve issues that impact eligibility, documentation, and application processing. The role supports payment-related processes, including refunds and reissues, prepares routine reports and mailings, and maintains vendor agreements and related tracking. The Processing Clerk attends applicable state and agency meetings and trainings and helps reduce application errors by identifying trends and sharing guidance with staff.

The Processing Clerk is expected to exemplify the agency’s core values of Growth, Adaptability, Respect, Responsiveness, Compassion, and Collaboration. This position is responsible for complying with all agency and departmental policies and procedures that reflect and promote these values in the delivery of services.

Essential Duties and Responsibilities: Other duties may be assigned.

Agency Specific:

Must always maintain confidentiality

Must always represent NEICAC in a positive and professional manner

Must attend training as requested to demonstrate a continued effort to grow professionally

Adhere to all policies as an employee of Northeast Iowa Community Action Corporation

Attend all agency-wide trainings

Must travel occasionally within the service area

Establish a collaborative and communicative relationship with fellow staff

Must be punctual and dependable in completing assignments, meeting report deadlines; daily attendance is essential

Program Specific:

Review LIHEAP applications to confirm completeness and compliance with federal, state, and agency guidelines
Accurately enter and update information into program database(s)
Maintain strict confidentiality of sensitive customer information
Identify missing documentation or data entry errors, issue requests to the appropriate NEICAC staff, and follow-up to ensure completeness within required timeframes
Coordinate with the LIHEAP Coordinator, Family Services Specialists, and vendors to resolve issues, submit guarantees, and ensure smooth processing of assistance
Prepare and review reports from the LIHEAP database
Assist with mass mailings, print jobs, and other departmental tasks
Address denied applications, unique cases, and procedural questions with guidance from the LIHEAP Coordinator
Complete LIHEAP applications in the absence of the Family Services Specialist
Maintain accurate customer and program records

Answer phone inquiries and communicate with customers, Family Services Specialists, and energy vendors in a courteous manner
Assist the LIHEAP Coordinator in the preparation of payments
Manage LIHEAP refunds and reissues, reconciling and tracking activity in accordance with LIHEAP policies and procedures.
Prepare, distribute, and maintain vendor agreement records
Attend applicable state and agency meetings/trainings
Identify routine application intake and processing errors and create clear guidance/tools to reduce error and rejection rates.
Support continuous improvement by tracking common rejection reasons, reporting trends to the LIHEAP Coordinator, and recommending workflow or process updates to improve first-time application completeness.

Requirements

To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED) and one year of related experience in basic accounting procedures or office management. Prefer computer experience in Microsoft Office, Excel and Data Entry. Proficiency with calculators required.

Practical Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information to clients and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving varying situations.

Certificates, Licenses & Registrations

Must be bondable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl, and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Principal accountabilities are intended to describe those functions that are essential to the performance of this job, and "other" accountabilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Apply Now

Refine Your Search

intake representative jobs in iowa

Processing Clerk-Seasonal

Leave Specialist - REMOTE

Care Team Representative

Sedgwick Career Kickoff: Opportunities Await in Cedar Rapids

Detention Youth Counselor

CRM Administrator

Patient Care Technician (PCT) | Med Surg

Program Specialist

The Home Connection Case Manager

Permanent Supportive Housing Case Manager

School-Based Intensive Care Coordinator

Intake RN-Acute

Amanda the Panda Program Coordinator - Rural Schools FT6

Recruiting Manager - Sac City, IA

AI Enablement Strategist

Patient Registration Representative

Nursing Assistant - Cancer Services - Casual - Days

Emergency Shelter Monitor- 2nd shift Part-time and Weekends

Claims Representative

Pantry Services Manager

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