Job Description
The Coop Chicken Fingers is expanding! We are a modern, high-volume chicken finger concept, and we are hiring an experienced, execution-driven General Manager to lead operations for our store in Marshalltown, IA.
We are looking for a true operational leader who takes pride in running a tight, clean, and profitable business. You won't be managing from an office—you'll be leading from the floor, building a high-performing team, mastering food and labor costs, and setting the standard for speed and quality every single shift.
If you have a strong QSR/fast-casual background and want the autonomy to run a store while growing with an expanding regional brand, we want to hear from you.
Key Responsibilities:
Operational Excellence: Oversee daily FOH and BOH operations to ensure hot food, low ticket times, and zero-compromise cleanliness.
P&L & Financial Management: Take ownership of store profitability by actively managing labor budgets, minimizing waste, controlling food cost, and driving top-line sales.
Team Building & Leadership: Hire, onboard, train, and mentor Shift Managers and Crew Members. Build a high-energy culture rooted in accountability and high standards.
Scheduling & Systems: Build labor-optimized schedules based on sales forecasts and manage daily inventory to avoid supply disruptions.
Quality & Safety: Maintain strict compliance with local health department regulations and internal food safety standards.
What We Look For:
Experience: 2+ years of GM experience (or senior Assistant GM experience) in high-volume fast-casual or quick-service restaurants.
Hands-On Leadership: Lead-by-example mindset—ready to jump on the line, cook, or run the register during peak rushes.
Business Acumen: Demonstrated success in controlling prime costs (labor + food cost) and interpreting store metrics.
Reliability & Drive: Strong problem-solving ability, high energy, and flexible availability (including nights and weekends).
What We Offer:
Competitive Compensation: $50,000 – $65,000 / year base pay + bonus.
Paid Time Off: 2 weeks of Paid Time Off (PTO).
Growth Opportunities: As we open new locations, top-performing GMs will be positioned for multi-unit leadership roles.
Modern Operations: Clean, streamlined setups and modern POS/tech systems designed for operational efficiency.
Direct Ownership Access: Work directly alongside owner-operators who respect your input and back your success.
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- What is the formula for Food Cost?
- How do you control Food Cost issues?
- What is your Management Style?
- What Marketing Experience do you have?
- Are you able to effectively utilize a computer?
- If we asked your previous Employees how you manage them what would they say?
Experience:
- AGM/GM: 2 years (Required)
License/Certification:
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
