Top 241 Reservations manager Jobs in Irvine, Ca

Group Reservations Manager
Marriott International, Inc —Newport Beach, CA
- $30.29 - $42.79 an hour
- Full-time
- Marketing
- No experience needed
- Mid-level
- On-the-job training
9d
Front Desk Supervisor/Manager on Duty
Hampton Inn & Suites Mission Viejo, CA —Mission Viejo, CA
- From $24 an hour
- 8 hour shift
- English
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Lifeguard Manager
Premier Aquatics —Orange, CA
- $18 - $21 an hour
- Part-time
- Inventory management
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Night Auditor
Hampton Inn & Suites Mission Viejo, CA —Mission Viejo, CA
- $19 - $21 an hour
- Part-time
- Hospitality
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Office Coordinator
Red Tail Acquisitions —Irvine, CA
- From $24 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Weekends as needed
- Hotel
- Fair chance
- Entry level
9d
Reservations Supervisor
Montage International —Laguna Beach, CA
- $28 an hour
- Weekends as needed
- Microsoft Outlook
- Sales
- Mid-level
1d
Resident Services Coordinator
Legacy Partners —Irvine, CA
- $19 - $20 an hour
- Weekends as needed
- Pass drug screening
- Criminal background check
- US work authorization
- Paid jury duty
- Health savings account
11d
Part-Time Project Coordinator
WSP —Irvine, CA
- $33.13 - $50.10 an hour
- Part-time
- Background check
- 7 years
- Microsoft Excel
- Paid parental leave
- Disability insurance
8d
Central Operations Manager
Herc Rentals —Foothill Ranch, CA
- $87,000 - $105,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Paid parental leave
- Health savings account
3d
Guest Service Agent
Sonesta —Irvine, CA
- $25 - $26 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Office Services Associate
Opensity Solutions —Irvine, CA
- $20 - $28 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
4d
Meetings & Events Manager
Montage International —Laguna Beach, CA
- $70,300 - $80,000 a year
- Online Application
- Microsoft Outlook
- Basic math
- English
12d
Call Center Director
GO RENTALS —Newport Beach, CA
- $175,000 - $225,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- AD&D insurance
- Paid holidays
Quick Apply
4d
Box Office Manager
Legends Global —Long Beach, CA
- $80,000 - $90,000 a year
- Weekends as needed
- Sales
- Inventory management
- English
Receptionist & Intake Coordinator
Big Brothers Big Sisters of Orange County —Santa Ana, CA
- Email
- Spanish
- Google Workspace
- English
5d
Administrative Assistant to the Vice President (Instruction)
Coast Community College District —Fountain Valley, CA
- $77,924.47 - $105,058.38 a year
- Extended hours
- Background check
- 5 years
- Word processing
- Paid jury duty
- AD&D insurance
4d
Branch Administrative Assistant
CrossCountry Mortgage, LLC —Anaheim, CA
- Full-time
- Microsoft Outlook
- Research
- Office
- Wellness program
- Disability insurance
2d
Front Office Manager at Anaheim Resort Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Computer skills
Quick Apply
Front Desk Agent
BALBOA BAY CLUB VENTURES LLC —Newport Beach, CA
- $23.20 an hour
- Weekends as needed
- Basic math
- Hotel
- Communication skills
Quick Apply
2d

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reservations manager jobs near irvine, ca

Group Reservations Manager

Marriott International, Inc -
Newport Beach, CA

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Job Details

Full-time
$30.29 - $42.79 an hour
9 days ago

Benefits

On-the-job training

Qualifications

Deal closing
Employee onboarding
Hospitality reservation systems
Economic trends
Sales proposal development
Sales contract management
Customer relationship building
Marketing
Operational management
Sales needs analysis
Competitive analysis
Opportunity Management
Associate's degree in Business Administration
No experience needed
Mid-level
Sales team management
High school diploma or GED
Client retention
Industry trends
Hospitality Management
Customer engagement
Human resources
Associate's degree in marketing
Contracts
Activity sales targets
Individual consumer customer service
New hire orientation
Business Administration
Order tracking
Hotel staff training

Full Job Description

Additional Information
Job Number26077422
Job CategoryReservations
Location22701 Pelican Hill Rd S, Newport Beach, California, United States, 92657
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $30.29 - $42.79 Per Hour
Bonus Eligible: Y

JOB SUMMARY

Solicits and manages reservations sales-related opportunities. Supervises and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue. Achieves personal and team related revenue goals. Drives customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; no work experience required.

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

Identifies new reservations sales business to achieve personal and property revenue goals.

Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc., and knows how to sell against them.

Closes the best opportunities for the property based on market conditions and property needs.

Monitors same day selling procedures to maximize room revenue and control property occupancy.

Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Conducting Daily Reservations Sales Activities

Responds to incoming reservations sales opportunities for the property that are outside parameters of the .

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Uses sales resources and administrative/support staff effectively.

Assists in monitoring group reservation forecast data.

Coordinates with sales and Convention Services to process rooming lists and reservation cards.

Supports the operational aspects of business booked (e.g., generating proposal, customer correspondence).

Assists with monitoring accuracy of reservation sales orders within tracking systems.

Tracks no-show reservations and processes charges as needed.

Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.

Monitors wait list and prioritizes order of wait list contacts to be made.

Prepares work and maintenance orders.

Providing Exceptional Customer Service

Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Provides exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Sets a positive example for guest relations.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Handles guest complaints and disputes following the instant pacification procedures.

Conducting Human Resource Activities

Monitors reservations sales agents while on phone calls.

Maintains departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Utilizes all available on the job training tools for employees.

Additional Responsibilities

Utilizes applicable intranet for resources and information.

Creates contracts as required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

reservations manager jobs in irvine, ca

Group Reservations Manager

Front Desk Supervisor/Manager on Duty

Lifeguard Manager

Night Auditor

Office Coordinator

Front Office Agent

Reservations Supervisor

Resident Services Coordinator

Part-Time Project Coordinator

Central Operations Manager

Guest Service Agent

Office Services Associate

Meetings & Events Manager

Call Center Director

Box Office Manager

Receptionist & Intake Coordinator

Administrative Assistant to the Vice President (Instruction)

Branch Administrative Assistant

Front Office Manager at Anaheim Resort Suites

Front Desk Agent

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