Top 409 Senior technology analyst Jobs in Irvine, Ca

Service Desk Analyst
Financial Partners Credit Union —Costa Mesa, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
Data Applications & Analytics Analyst
LBA Logistics | LBA Properties —Irvine, CA
- $75,000 - $90,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
Data Analyst — Game Analytics (Chinese Mandarin Speaker)
Bitus Labs —Irvine, CA
- From $90,000 a year
- Full-time
- Computer Science
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Senior Hazards/Hazardous Materials Analyst
Aspen Environmental Group —California
- $125,000 - $150,000 a year
- Email
- Microsoft Excel
- 11+ years
- Master's degree
Quick Apply
Senior Traffic Analyst
Aspen Environmental Group —California
- $115,000 - $145,000 a year
- Email
- Remote
- Microsoft Excel
- Data analysis skills
- 11+ years
Quick Apply
Senior Finance Analyst
Gelson's Market —Santa Fe Springs, CA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- CPA
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
Software Engineer Analyst - AI Trainer
DataAnnotation —Costa Mesa, CA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Programming Analyst - AI Trainer
DataAnnotation —RSM, CA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Business Analyst
T&T Supermarket —Brea, CA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Statistical Analyst - AI Trainer
DataAnnotation —Newport Beach, CA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
GRC Regulatory Compliance Senior Analyst
Kura Sushi Corporate Support Center —Irvine, CA
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- CPA
- 5 years
- Health insurance
- Dental insurance
Quick Apply
7d
Business Systems Analyst
CAI —Long Beach, CA
- $70 - $80 an hour
- Full-time
- 6 years
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
13d
Senior Financial Analyst- Hybrid in Cerritos, CA (Acute Care/Hospital Setting Experience Required)
Avanti Hospitals —Cerritos, CA
- $83,428.80 - $122,636.80 a year
- Hybrid work
- Management
- Computer literacy
- HIPAA
- Health insurance
Quick Apply
Product Analyst - AI Trainer
DataAnnotation —Newport Beach, CA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
Student Services Systems Analyst, Categorical
South Orange County Community College District —Irvine, CA
- $6,834 - $9,666 a month
- Weekends as needed
- Hybrid work
- Background check
- Computer Science
- 5 years
- Disability insurance
- Health insurance
5d
Sr. Business Systems Analyst - Order Management / Order Management (O2D)
Ventura Foods —Irvine, CA
- $103,685.00 - $134,453.55 a year
- Hybrid work
- Oracle
- Inventory management
- Engineering
- Profit sharing
- Paid holidays
Sr. Business Systems Analyst - Oil (Commodity), Purchase, Planning, Trading
Ventura Foods —Irvine, CA
- $103,685.00 - $134,453.55 a year
- Hybrid work
- Oracle
- Engineering
- Analysis skills
- Profit sharing
- Paid holidays
Quick Apply
Senior Applications Analyst Oracle HCM
Ventura Foods —Irvine, CA
- $110,953.00 - $144,461.10 a year
- Hybrid work
- Computer science
- Oracle
- Computer Science
- Profit sharing
- Paid holidays
Quick Apply
Senior Actuarial Analyst - Hybrid
DW Simpson —Costa Mesa, CA
- $146,200 a year
- Mid-level
- 3 years
- SQL
Quick Apply
Business System Analyst - Japanese Bilingual
PASONA N A, INC. —Irvine, CA
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- English
- Research
- Health insurance
- Dental insurance

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Service Desk Analyst

Financial Partners Credit Union -
Costa Mesa, CA

Quick Apply

Job Details

$30 - $42 an hour

Qualifications

Desktop computer repair
Asset management
Non-technical user support
Network troubleshooting
Confidential information handling
Email customer support
Technical support via phone
IT user and group management
Data permissions
Phone communication
IT asset management
Technical documentation
System performance optimization
Hardware maintenance
Operating system updates
Research
Mid-level
Incident Escalation
Printer (troubleshooting support)
Software installation
Multi-factor authentication (MFA) implementation
User training (technical support)
DHCP
Corrective maintenance
Patch management
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Hardware configuration

Full Job Description

The Service Desk Analyst is responsible for providing technical assistance and support related to computer systems, hardware, and software, and responding to user requests. In addition, they manage, maintain, and deploy the hardware images and assets, maintain user accounts, ensure the security of hardware and software assets, comply with audit requirements, and assist with various IT projects.

ESSENTIAL RESPONSIBILITIES:

Provide Technical Support:
- Respond to Service Desk incidents and service requests (tickets), which may be routed to IT via email, chat, or phone call.
- Troubleshoot and resolve technical issues, such as network connectivity problems, software errors, and hardware malfunctions.
- Research issued to determine best course of action for resolving incidents.
- Escalate complex issues to senior team members, Information Security, Network and Infrastructure, or IT Management for resolution.
- Monitor both their personal and team ticket queues.
- Properly prioritize incidents based on the published Priority Matrix Adhere, and to complete incidents within established Service Level Agreements.
Install and Configure Systems:
- Maintain an up to date image used to image computers quickly.
- Accurately complete the PC Build Checklist and provide peer review for others on the team.
- Set up and deploy computer systems, including installing operating systems, software applications, drivers, and peripherals.
- Configure computer hardware, such as ID scanners, receipt printers, check printers, and MFPs to ensure proper functionality.
Maintain Computer Systems:
- Perform routine maintenance tasks, such as installing updates, patches, security fixes, and removing unsupported or end of life software on computer systems.
- Update asset assignment records as machines are deployed, lost, or retired.
- Create and maintain records for hardware that is ewasted.
- Monitor system performance and take proactive steps to ensure optimal performance.
- Add / remove computers from the automated maintenance system (CCleaner Cloud).
- Promptly report and take corrective action for any security violations that are discovered.
- Ensure end-of-life or unsupported software is removed from computer systems to reduce security vulnerabilities and licensing issues.
User Account Management:
- Create and maintain user accounts and access permissions, and update records accordingly.
- Manage permissions and file maintenance for network shares used for user and department folders.
- Deploy Yubikeys / MFA and assist users in configurating them.
- Reset passwords and troubleshoot account-related issues.
- Update user Branch and Check Printer assignments within Symitar as users move between branches.
Collaborate with IT Team:
- Work closely with other IT team members to resolve technical issues and provide support.
- Participate in team meetings and contribute ideas for improving IT processes and services.
- Responsible for communications / updates to users and management during major outages.
- Participate in cross functional project teams.
Ensure Security and Privacy:
- Follow security policies and best practices to protect systems and data from unauthorized access.
- Adhere to privacy regulations and company policies regarding sensitive information.
Documentation and Training:
- Document processes, solutions, and troubleshooting steps for future reference.
- Assist in training end-users on basic IT concepts and applications.
Learn and Grow:
- Stay up to date with emerging technologies and industry trends.
- Participate in training programs and pursue certifications to enhance skills and knowledge.
Customer Service:
- Provide excellent customer service to end-users, ensuring their technical issues are resolved in a timely and professional manner.
- Escalate issues to other IT teams or vendors quickly when needed.
- Communicate technical information clearly and concisely to non-technical users.

EDUCATION and/or EXPERIENCE:

Proven work experience as a Service Desk Analyst or similar role.
Strong knowledge of Windows and Mac operating systems.
Experience with Microsoft Office Suite and other common software applications.
Familiarity with Active Directory, DNS, DHCP, and Networking.
Hands-on experience with computer hardware components.
Excellent research and troubleshooting skills.
Good communication and customer service skills.
Ability to work independently and in a team environment.
Experience with patch management tools and practices.
Ability to work independently and as part of a team.

Quick Apply

Refine Your Search

senior technology analyst jobs in irvine, ca

Service Desk Analyst

Data Applications & Analytics Analyst

Data Analyst — Game Analytics (Chinese Mandarin Speaker)

Senior Hazards/Hazardous Materials Analyst

Senior Traffic Analyst

Senior Finance Analyst

Software Engineer Analyst - AI Trainer

Programming Analyst - AI Trainer

Senior Business Analyst

Statistical Analyst - AI Trainer

GRC Regulatory Compliance Senior Analyst

Business Systems Analyst

Senior Financial Analyst- Hybrid in Cerritos, CA (Acute Care/Hospital Setting Experience Required)

Product Analyst - AI Trainer

Student Services Systems Analyst, Categorical

Sr. Business Systems Analyst - Order Management / Order Management (O2D)

Sr. Business Systems Analyst - Oil (Commodity), Purchase, Planning, Trading

Senior Applications Analyst Oracle HCM

Senior Actuarial Analyst - Hybrid

Business System Analyst - Japanese Bilingual

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